Background picture bug?

[Ninko 78]

Hi,

Recently I've noticed background pictures are no longer fading out in order to read text.

I'm hoping this is a bug as it's awful to try and read, especially when the background is very bright!

Thanks

[ebr 16169]

Hmmm... that is quite odd.  I'm not seeing that issue:

Can you confirm the version of the app?

[Ninko 78]

It's version 4.0.55

Thanks

[ebr 16169]

What is the device and running at what resolution?

[Ninko 78]

Roku model: 3810EU - Roku streaming stick+

Software version: 11.0.0 build 4193-50

Resolution: 1080p HDCP 1.4

Thanks

[ebr 16169]

Really not sure what could be going on there?  Is it consistent?  Have you tried re-starting the device?

If you bring up the playback OSD, does it have the proper background?

[Ninko 78]

It's not consistent no, sometimes you load the app up and it's fine, it only does it, maybe 40% of the time you go into the app. It doesn't change once your in the app, it's either playing up or it's not, only when you exit the app can that change.

I will try restarting Roku.

What do you mean, "playback OSD"?

Thanks

[speechles 2055]

You mean the darkening shade is sometimes missing, right? The one which makes the bottom half of the so of the backdrop really dark.

Do you also browse photos?  I found a bug related to viewing photos which could always make the backdrops too bright.

[Ninko 78]

6 minutes ago, speechles said:

You mean the darkening shade is sometimes missing, right? The one which makes the bottom half of the so of the backdrop really dark.

Do you also browse photos?  I found a bug related to viewing photos which could always make the backdrops too bright.

That's correct yes, the bottom half has no shading.

I'm not sure what you mean by, do I browse the photos?

Thanks

[ebr 16169]

1 hour ago, Ninko said:

What do you mean, "playback OSD"?

During playback, hit the down arrow on your remote - the on screen display that comes up with a progress bar and buttons - does it have a background so you can see it?

37 minutes ago, Ninko said:

I'm not sure what you mean by, do I browse the photos?

Do you have a library in Emby with photos in it and do you view those in the Roku app?

[Ninko 78]

Oh right, in that case, no I haven't noticed a problem with the playback OSD.

And no, I don't have any photo library, so can't comment on that.

Thanks

[Ninko 78]

The problem still exists.

[Luke 42077]

On 9/22/2022 at 6:18 AM, Ninko said:

The problem still exists.

Hi @Ninko what version of Emby for Roku are you running now?

[ebr 16169]

Hi.  Also, what exact Roku device?  I cannot reproduce this anymore.

[Ninko 78]

Emby version: 4.0.63

Roku: 3810EU streaming stick+

[speechles 2055]

42 minutes ago, Ninko said:

Emby version: 4.0.63

Roku: 3810EU streaming stick+

Hmmm... I have this model.

https://www.bestbuy.com/site/roku-streaming-stick-4k-streaming-device-with-roku-voice-remote-and-tv-controls-black/5948005.p?skuId=5948005

You are sure yours is the 3810? I have a 3810R USA model. It should in theory be the exact same thing and I can then test for this. What firmware version is running on your 3810? I want to see if the USA version matches too. To help narrow this down. Thanks.

Edited October 4, 2022 by speechles

[Ninko 78]

I am sure that's the correct model.

Software version is 11.0.0 build 4193-50

[Luke 42077]

Are you still able to reproduce this?