Automatic subtitle fetch not working

[victor@vialy.com 9]

Hi. 
I have opensubtitles, Subdivx and Subscene as subtitle providers. 
I can manually get the subtitles for movies on the title screen (edit subtitles function)

 

But Emby does not automatically download my library sobtitles when running the scheduled task.

 

Attached is my error log.

 

Emby Server running on Windows  7 x64

 

 

Thanks in advance!

 

emby.log.txt

[Luke 42080]

HI, please take a look at the bottom section of our help topic on this and see if that helps:

https://support.emby.media/support/solutions/articles/44001848854-automatic-subtitle-downloads

Thanks.

[victor@vialy.com 9]

Hi Luke. Everything is configured. Please check the log. 

[Luke 42080]

Configured how exactly?

[victor@vialy.com 9]

English and Spanish subtitles download, no exact match required, on the 3 subtitle sources added.

Tried also deactivating open subtitles (in case that the opensuntitle plugin stopped working with their new beta site) with same results. 

[Luke 42080]

Did you try downloading something manually?

[victor@vialy.com 9]

Manually works perfectly. Shows and downloads subtitles from all my sources. 

[Luke 42080]

Well I can see that you'll need to let the developer of the SubdivX plugin know that they'll need to issue a compatibility update for 4.7.

[sylvio2000 23]

Is this issue already fixed? For me the scheduled task isnt downloading any subtitles, too (OpenSubtitles).

But when manually downloading it works fine.

[pwhodges 2012]

1 hour ago, sylvio2000 said:

Is this issue already fixed?

You could try contacting the developer, as Luke suggested before.

Paul

[victor@vialy.com 9]

2 hours ago, sylvio2000 said:

Is this issue already fixed? For me the scheduled task isnt downloading any subtitles, too (OpenSubtitles).

But when manually downloading it works fine.

Hi!
The subdivx plugin worked at least some months ago. I migrated to a seedbox so I dont know if it still works, but you can write the developer, is a very nice and friendly guy. 

Regarding Emby not downloading automatically from open subtitles, this worked for me:

- Shutdown emby server
- Find the opensubtitles plugin dll and delete it
- Restart your PC (Just in case)
- Start emby and download the opensubtitles plugin again
- Go to plugin settings and enter your opensubtitles username and password. Dont worry if you see that the entered password changed to a long string of random characters, this is normal.
- Try again and see if it works. 

Good luck!
 

[Luke 42080]

7 hours ago, sylvio2000 said:

Is this issue already fixed? For me the scheduled task isnt downloading any subtitles, too (OpenSubtitles).

But when manually downloading it works fine.

Hi there, we're happy to help, but first, we need to determine what the problem is.

How to Report a Problem

Thanks !

[sylvio2000 23]

I tried what victor said, but that did not work. How can I contact the developer? I could not find an email adress.

Here is the log. 

embyserver.txt

Edited March 5, 2023 by sylvio2000

[victor@vialy.com 9]

1 hour ago, sylvio2000 said:

I tried what victor said, but that did not work. How can I contact the developer? I could not find an email adress.

Here is the log. 

embyserver.txt 115.5 kB · 0 downloads

You can write to him via direct message here.

 

https://emby.media/community/index.php?/profile/677947-lvitti/