Android app issues with stuttering upon resuming videos

[akirru 0]

Hi all & Emby team,

really love what you are doing here. Subbed for the month and when I get paid I think I'll get a lifetime. 

Everything is working well so far apart from one persistent problem. I have the latest model Nvidia Shield with the android app. When I resume videos they stutter until I rewind. It isn't a problem if I start from the beginning. I have tried setting the client to rewind on a resume but it makes no difference. 

This isn't a problem in Kodi emby but I prefer to use your app for the subtitle implementation (ie downloading forced subtitles easily)

Any input would be great

Thanks all

Andy

[Audiomixer 374]

I assume you are on SE 9.0.2? If you apply for the May ‘22 ebeta and install 9.1.0 this problem will go away.

https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/493462/shield-experience-upgrade-ebeta-may-2022-signup/

[akirru 0]

3 minutes ago, Audiomixer said:

I assume you are on SE 9.0.2? If you apply for the May ‘22 ebeta and install 9.1.0 this problem will go away.

https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/493462/shield-experience-upgrade-ebeta-may-2022-signup/

Thanks for your reply. I have requested it. Lets hope this fixes the problem for me

[Audiomixer 374]

You might want to read this thread too.

 

[akirru 0]

The update didn't fix the problem. If I select manual in the audio settings instead of auto audio formats it works fine. But I don't get DTS-HD ... it just shows up as Multo-channel.

Edited June 13, 2022 by akirru

[akirru 0]

Ok I have some progress. If I stop refresh rate switching in the app and use the external refresh rate switching app from google store. All works well and there are no problems. So it's related to the refresh rate switching within the app?

[Audiomixer 374]

Which refresh rate app are you using?

[akirru 0]

It's available of the google play store for android tv, and its just called refresh rate. It lets you select options for each app and how quickly to change the refresh rate. I set it to zero ( my personal taste ) and you can also set the start-up refresh rate of apps. The only problem I have found with it is if I allow the shield to sleep. I need to restart it for the refresh rate app to work properly. You can set the shield to never sleep or just restart it. One other problem I found is with things like Netflix video previews, as the refresh rate keeps changing and so make sure you disable video previews on your netflix account page.