missing episodes

[jiggity 35]

I am using Emby server 4.7.1.0

I have my files named according to the naming convention, and set to DVD order from TVDB
In Dr Who (2005) in season 7 Emby will not detect ep 6, nor is it showing the episode as missing.  Because of this it misidentifies every episode after 5.

I have tried putting the tvdbid number in the folder name, i deleted the tvdb cache and have rescanned the folder for both files and metadata numerous times at each server update.  If I manually correct the individual episodes then it will still be short one episode in the listing.  I have looked at the NFO for the season and that lists episode 6.

I am out of ideas, any help would be appreciated.

[Luke 42085]

HI, the missing episodes import feature is currently not supported with dvd order.

[jiggity 35]

OK, So how do I get Emby to properly recognize all of the files in a case like this?

[Luke 42085]

Can you please go over a specific example showing how your files are named and organized as well as what you see in emby server? Thanks.

[jiggity 35]

I think this illustrates the example of Dr Who (2005) Season 7 missing Ep 6, not showing/missing, and the files named correctly.

This show how the files after episode 5 are being mislabeled because episode 6 is missing from the listing

 

If I can provide anything else let me know.

I appreciate the help

[ebr 16195]

Hi.  What is inside the file 

S07E06 - TheSnowmen.nfo

 

[jiggity 35]

Inside file S07E06.nfo  are the same details as is shown in the screen shot.
 

Quote

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<episodedetails>
  <plot>When the Doctor receives a mysterious call from Clara, the woman that he's been seeking since he has seen her die twice, he arrives in 21st century Earth and discovers that something is using wi-fi to download human minds into the Internet... and feed on them.</plot>
  <outline />
  <lockdata>false</lockdata>
  <dateadded>2020-12-24 23:43:58</dateadded>
  <title>The Bells of Saint John</title>
  <director>Colm McCarthy</director>
  <writer>Steven Moffat</writer>
  <credits>Steven Moffat</credits>
  <rating>7.9</rating>
  <year>2013</year>
  <sorttitle>Bells of Saint John</sorttitle>
  <mpaa>TV-PG</mpaa>
  <imdbid>tt2222152</imdbid>
  <tvdbid>4515286</tvdbid>
  <runtime>60</runtime>
  <genre>Adventure</genre>
  <genre>Drama</genre>
  <genre>Sci-Fi</genre>
  <art>
    <poster>/tv/Doctor Who (2005) [tvdbid=78804]/Season 07/S07E06 - The Snowmen-thumb.jpg</poster>
  </art>
  <actor>
    <name>Matt Smith</name>
    <role>The Doctor</role>
    <type>Actor</type>
  </actor>
  <actor>
    <name>Jenna Coleman</name>
    <role>Clara Oswald</role>
    <type>Actor</type>
  </actor>
  <actor>
    <name>Arthur Darvill</name>
    <role>Rory Williams</role>
    <type>Actor</type>
  </actor>
  <actor>
    <name>Karen Gillan</name>
    <role>Amy Pond</role>
    <type>Actor</type>
    <thumb>/config/metadata/People/K/Karen Gillan/folder.jpg</thumb>
  </actor>
  <actor>
    <name>Celia Imrie</name>
    <role>Miss Kizlet</role>
    <type>Actor</type>
    <thumb>/config/metadata/People/C/Celia Imrie/folder.jpg</thumb>
  </actor>
  <actor>
    <name>Robert Whitlock</name>
    <role>Mahler</role>
    <type>Actor</type>
  </actor>
  <actor>
    <name>Geff Francis</name>
    <role>George Maitland</role>
    <type>Actor</type>
  </actor>
  <actor>
    <name>Richard E. Grant</name>
    <role>The Great Intelligence</role>
    <type>Actor</type>
    <thumb>/config/metadata/People/R/Richard E. Grant/folder.jpg</thumb>
  </actor>
  <actor>
    <name>Dan Li</name>
    <role>Alexei</role>
    <type>Actor</type>
  </actor>
  <episode>7</episode>
  <season>7</season>
  <aired>2013-03-30</aired>
  <fileinfo>
    <streamdetails>
      <video>
        <codec>hevc</codec>
        <micodec>hevc</micodec>
        <bitrate>1483924</bitrate>
        <width>1920</width>
        <height>1080</height>
        <aspect>16:9</aspect>
        <aspectratio>16:9</aspectratio>
        <framerate>25</framerate>
        <scantype>progressive</scantype>
        <default>True</default>
        <forced>False</forced>
        <duration>59</duration>
        <durationinseconds>3589</durationinseconds>
      </video>
      <audio>
        <codec>aac</codec>
        <micodec>aac</micodec>
        <bitrate>320000</bitrate>
        <language>eng</language>
        <scantype>progressive</scantype>
        <channels>6</channels>
        <samplingrate>48000</samplingrate>
        <default>True</default>
        <forced>False</forced>
      </audio>
      <audio>
        <codec>aac</codec>
        <micodec>aac</micodec>
        <bitrate>192000</bitrate>
        <language>eng</language>
        <scantype>progressive</scantype>
        <channels>2</channels>
        <samplingrate>48000</samplingrate>
        <default>False</default>
        <forced>False</forced>
      </audio>
      <subtitle>
        <codec>PGSSUB</codec>
        <micodec>PGSSUB</micodec>
        <language>eng</language>
        <scantype>progressive</scantype>
        <default>False</default>
        <forced>False</forced>
      </subtitle>
    </streamdetails>
  </fileinfo>
  <uniqueid type="imdb">tt2222152</uniqueid>
  <uniqueid type="tvdb">4515286</uniqueid>
</episodedetails>

 

[ebr 16195]

2 hours ago, jiggity said:

Inside file S07E06.nfo  are the same details as is shown in the screen shot.

So that's why it is being identified as episode 7.  That's what the metadata says it is.

 <episode>7</episode>
  <season>7</season>

Delete that NFO file and refresh metadata on that item.

[jiggity 35]

I have already done that, several times, as noted in my original post.

I also just did that this morning after you asked for the NFO info. It still nets the same results. ep 6 will not be detected or listed and each episode after 5 will be misidentified

[jiggity 35]

3 hours ago, ebr said:

So that's why it is being identified as episode 7.  That's what the metadata says it is.

 <episode>7</episode>
  <season>7</season>

Delete that NFO file and refresh metadata on that item.

OK SO I did try deleting NFOs again, and this is what i get
With the NFOs deleted I see this, notice Ep 6 not showing up still? Not even showing as missing when the NFO is deleted?

And with the metadata refreshed I see this

Which is exactly what I have reported.

My questions still stand, why is Ep 6 not being recognized, why does it not show as missing if it is not being recognized, why is the metadata being improperly assigned to other episodes?

What can i do to fix these issues?

[jiggity 35]

I manged to solve this.
Here is what I had to do in order to do it.

I had to remove the season from the Emby Library.
Manually edit the NFOs to properly align with the correct episodes
Edit the TV library metadata settings to not call from TMDB at all (the TMDB series and episode data will not align withe TVDB DVD data)
Rescan the Emby library
Re-Add the season folder to the Emby Library
Rescan the Library (you can scan just the individual TV Show)
Edit in basic Metadata to the missing episode after locking ever other episodes metadata
Refresh metadata
????
Profit!