forced subtitles are not being enabled

[horstepipe 422]

Hello

I mux external VobSubs subs or srt subs inside my mkv and mark them as default and forced if necessary, see screenshot.

I set the subtitle settings to only show forced subtitles. But they are not enabled if I start playback.

Best regards

 

 

sample.mkv

Edited May 24, 2022 by horstepipe
added file sample

[Happy2Play 9780]

What client as I get this for playback.

[horstepipe 422]

1 hour ago, Happy2Play said:

What client as I get this for playback.

Noticed it on shield (Android TV). Will check other clients 

[horstepipe 422]

@Happy2Play did you try out my example file and got that result?

[horstepipe 422]

1 hour ago, horstepipe said:

@Happy2Play did you try out my example file and got that result?

If yes, could you please show your exact language and subtitle settings and the platform you tested it?

[Happy2Play 9780]

6 hours ago, horstepipe said:

8 hours ago, horstepipe said:

@Happy2Play did you try out my example file and got that result?

If yes, could you please show your exact language and subtitle settings and the platform you tested it?

Only tested the web client, iOS app and ET (store and desktop).  Don't own any Android devices.

The all show the same as above.  Since no langues is set "Default" will take priority.

[horstepipe 422]

thanks, I'll take a look at that problem again, trying to isolate the problem.

[horstepipe 422]

soo I revisited that problem.

If I set subtitle language to "Any language" the forced subtitles are being chosen fine.

But if I set the language to "German" they are not selected.

@Happy2Play would you please try the sample again with these settings?

• Preferred subtitle language: German
• subtitel mode: only forced subtitles

Best regards

Edited June 21, 2022 by horstepipe

[horstepipe 422]

ok that's still not the core of the problem, mhh seems hard to track down

Edited June 21, 2022 by horstepipe

[horstepipe 422]

@Luke or @ebr would any of you please mind taking a look at the inapp log sent at 11:00 (Germany)?

Probably the issue only comes up with strm files - but I also saw this with "regular" videos.

In this example I started an unplayed episode, no subtitles were enabled on playback start. But after I quit playback, I see in info dialogue that forced subtitles are enabled.

If I start the video again, they are enabled, too.

 

Best regards

[horstepipe 422]

here is my sample file from first post uploaded to github as strm file, so you should easily see the problem

Stranger Things - S04E08.strm

[Happy2Play 9780]

5 hours ago, horstepipe said:

here is my sample file from first post uploaded to github as strm file, so you should easily see the problem

Stranger Things - S04E08.strm 69 B · 1 download

Playing that for the first time they were selected.

• Preferred subtitle language: German
• subtitel mode: only forced subtitles

[Happy2Play 9780]

So here it a mixed issue as you have two subtitle tracks that are Forced but Default/Forced is more important then just Forced is my takeaway.

[horstepipe 422]

9 hours ago, Happy2Play said:

So here it a mixed issue as you have two subtitle tracks that are Forced but Default/Forced is more important then just Forced is my takeaway.

yeah but why it is working for you but not for me

[horstepipe 422]

18 minutes ago, horstepipe said:

yeah but why it is working for you but not for me

I will verify again but think I'm also having this issue with just one forced subtitle track.

[horstepipe 422]

okay but it is working on Emby Theater (Windows) here, too.

[horstepipe 422]

Sooo

I tested the devices I'm currently having access to, it just does not work with the Android TV app.

So it works on Windows with Emby Theater, on the IOS app and on the Android Mobile app on the shield.

But it definitely does not work on the Android TV app.

 

Could anybody please confirm that who has an Android TV box and 10 minutes?

 

 

Stranger Things - S04E08.strm

[horstepipe 422]

Same on Fire OS with the Android TV app, log sent at 10:43 (Germany).

So to summarize:

• Problem only occurs for strm files which are being ffprobed just at first playback start
• Problem only occurs on Android TV app

Behavior:

• On first playback the file is being probed and the server chooses the correct subtitles as default (which you can see after playback or on another client)
• But on first playback the client does not choose these subtitles

[horstepipe 422]

On 6/23/2022 at 10:48 AM, horstepipe said:

Same on Fire OS with the Android TV app, log sent at 10:43 (Germany).

So to summarize:

• Problem only occurs for strm files which are being ffprobed just at first playback start
• Problem only occurs on Android TV app

Behavior:

• On first playback the file is being probed and the server chooses the correct subtitles as default (which you can see after playback or on another client)
• But on first playback the client does not choose these subtitles

Are you going to look into this @ebr ?

[Luke 42077]

Hi, can you try sideloading our standard android app on the same device and let us know how that compares?

https://emby.media/emby-for-android.html

Thanks !

[horstepipe 422]

8 hours ago, Luke said:

Hi, can you try sideloading our standard android app on the same device and let us know how that compares?

https://emby.media/emby-for-android.html

Thanks !

the problem only occurs with the Android TV version as said.

[horstepipe 422]

FYI this is not only about subtitles (with strm files). You can also just access the automatically generated chapters on second playback (and all further playbacks). So like for the subtitle Problem the info is not being seen by Emby for Android TV on first playback of the file.

Edited August 28, 2022 by horstepipe

[Luke 42077]

10 hours ago, horstepipe said:

the problem only occurs with the Android TV version as said.

OK. You can also just use the standard app as it fully supports TV devices.