Jump to content

Playback Error, No compatible streams

Mossop

By Mossop
in Android

 Share

Recommended Posts

Mossop

Mossop 2

Posted
Posted

I have a number of downloads on my Moto G Stylus. Many of them work but I just tried a couple and got an error message saying "Playback Error. No compatible streams are currently available. Please try again later or contact your system administrator for details."

Shouldn't it have correctly transcoded the video to support my device before downloading?

Luke Emby Team

Luke 42077

Posted
Posted

Hi, yes, we already do this, but this may not have happened if you forced it to download the original file.

Can you please go over an example? Thanks.

Mossop

Mossop 2

Posted
  • Author
Posted

In both these cases I went to the TV series, selected download, selected 4MBps, ticked both download unplayed and automatically download and chose an item limit of 5. I just went to manage the two series that this happened for and deleted the bad episode downloads and Emby re-downloaded them. One of them now works the other still gives the same error.

MBSki

MBSki 1114

Posted
Posted

I have the same issue on. Moto G. I don't seem to have issues on a Samsung Galaxy S10, but the Moto has issues on some videos even though I've converted to a lower quality like @Mossop has done.

Dreakon13

Dreakon13 143

Posted
Posted (edited)
On 5/25/2022 at 11:58 PM, Luke said:

Hi, please try this version:

https://www.dropbox.com/s/u1obwrckg4lkjc8/emby-android-google-armeabi-v7a-release.apk?dl=0

And then provide a log from the app:

Thanks.

@Luke

I'm having this issue as well, but with MP3's.  I updated to the version on the apk you posted, attached is the log.

Kinda looks like it doesn't like some characters in the path/filename?

19063879-7e12-4394-b7d8-f85d3c7b7253.log

Edited by Dreakon13
Dreakon13

Dreakon13 143

Posted
Posted (edited)

Just to follow up.  It was a character it didn't like in the filename.  I took out the # and it's working now.

Before (didn't work): Rich Vos on O&A #63 - Trashing Larry King (64 kbps).mp3

After (works): Rich Vos on O&A 63 - Trashing Larry King (64 kbps).mp3

 

Seems like it may save some headache if it were a bit more lenient on parsing the filenames for downloaded/offline content.

Sorry to piggy back on this thread.

Edited by Dreakon13
  • Like 1
MBSki

MBSki 1114

Posted
Posted
1 hour ago, Dreakon13 said:

Just to follow up.  It was a character it didn't like in the filename.  I took out the # and it's working now.

Before (didn't work): Rich Vos on O&A #63 - Trashing Larry King (64 kbps).mp3

After (works): Rich Vos on O&A 63 - Trashing Larry King (64 kbps).mp3

 

Seems like it may save some headache if it were a bit more lenient on parsing the filenames for downloaded/offline content.

Sorry to piggy back on this thread.

Nice catch! The problem files I have include a # sign too. Why does the download even care what is in the filename.

@Luke Can you fix this?

 

Mossop

Mossop 2

Posted
  • Author
Posted
On 26/05/2022 at 04:58, Luke said:

Hi, please try this version:

https://www.dropbox.com/s/u1obwrckg4lkjc8/emby-android-google-armeabi-v7a-release.apk?dl=0

And then provide a log from the app:

Thanks.

I've been unable to download anything with this version, it won't let me set up the download. I've seen this before when manually installing an Emby APK. For some reason in the download dialog the quality selection is missing, see the attached screenshot. I presume the button doesn't do anything because no quality has been selected.

Note also the download button is partially overlayed by the device home/back buttons. That is a problem on all versions of Emby on my device.

I see nothing at all in Internal/Android/data so I can't provide logs.

Screenshot_20220531-104436.png

Mossop

Mossop 2

Posted
  • Author
Posted
16 hours ago, Dreakon13 said:

Just to follow up.  It was a character it didn't like in the filename.  I took out the # and it's working now.

Before (didn't work): Rich Vos on O&A #63 - Trashing Larry King (64 kbps).mp3

After (works): Rich Vos on O&A 63 - Trashing Larry King (64 kbps).mp3

 

Seems like it may save some headache if it were a bit more lenient on parsing the filenames for downloaded/offline content.

Sorry to piggy back on this thread.

The files I filed this for don't have any strange characters in their names, it is all alphanumeric, spaces and the occasional hyphen.

  • Like 1
Mossop

Mossop 2

Posted
  • Author
Posted
50 minutes ago, Mossop said:

I've been unable to download anything with this version, it won't let me set up the download. I've seen this before when manually installing an Emby APK. For some reason in the download dialog the quality selection is missing, see the attached screenshot. I presume the button doesn't do anything because no quality has been selected.

I've re-installed the version from Google Play and now I see this problem there too so I'm unable to use downloads at all at this point 😫.

Luke Emby Team

Luke 42077

Posted
Posted

This is resolved in Emby for Android 3.2.50. Thanks.

  • Thanks 1
Mossop

Mossop 2

Posted
  • Author
Posted
18 hours ago, Luke said:

This is resolved in Emby for Android 3.2.50. Thanks.

I'm still unable to start downloads with this version.

Milldor

Milldor 14

Posted
Posted
On 07/06/2022 at 14:58, Mossop said:

I'm still unable to start downloads with this version.

I can download but nothing will play. 

Luke Emby Team

Luke 42077

Posted
Posted
1 minute ago, Milldor said:

I can download but nothing will play. 

HI, try downloading something new and see if that helps. Thanks.

Milldor

Milldor 14

Posted
Posted
9 minutes ago, Luke said:

HI, try downloading something new and see if that helps. Thanks.

Downloaded this about 2 mins ago. It didn't attempt to play at all, the error message popped up immediately. 

Screenshot_20220608-200209.png

Screenshot_20220608-200207.png

Luke Emby Team

Luke 42077

Posted
Posted
1 hour ago, Milldor said:

New app now shows downloading on the episodes I've already downloaded. They seem to have disappeared all together from the download list and can't be re download. 👌

Please try downloading something. Then if you have a problem playing the downloaded video, please attach the android app log by following the instructions that I provided above. Thanks.

Milldor

Milldor 14

Posted
Posted
14 hours ago, Luke said:

Please try downloading something. Then if you have a problem playing the downloaded video, please attach the android app log by following the instructions that I provided above. Thanks.

Would provide a playback log but the download had been stuck on ready to transfer all night. 

Luke Emby Team

Luke 42077

Posted
Posted
On 6/9/2022 at 8:20 AM, Milldor said:

Would provide a playback log but the download had been stuck on ready to transfer all night. 

Has it completed?

KnightNZ

KnightNZ 3

Posted
Posted

I got this error consistently when I had "Enable external players" enabled, but without any alternative player actually installed.

Biomorph

Biomorph 6

Posted
Posted

I have had the error 'No compatible streams' for offline files with 3.2.50 but only on MPEG4 .avi files, h264 seems to work fine with the limited testing I've done.

Luke Emby Team

Luke 42077

Posted
Posted
18 hours ago, Biomorph said:

I have had the error 'No compatible streams' for offline files with 3.2.50 but only on MPEG4 .avi files, h264 seems to work fine with the limited testing I've done.

Hi @Biomorph

Please try this version:

https://www.dropbox.com/s/u1obwrckg4lkjc8/emby-android-google-armeabi-v7a-release.apk?dl=0

Then try to play the file producing the error, and then provide a log from the app. Thanks !

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
×
×
  • Create New...