Emby Connect Issues w/ Western Digital EX4100

[amark 0]

Hi!

So I'm wondering if anyone can help me out with getting remote access setup with my Emby Server running off of a EX4100. I've already gone through the steps here: https://support.emby.media/support/solutions/articles/44001849007-connectivity and nothing has worked thus far. Open to any and all suggestions.

 

Thanks!

[Luke 42077]

Hi there, what exactly happens when you try to connect remotely? Did you setup port forwarding?

[amark 0]

Hey Luke!

I setup port forwarding. But, still getting 'Remote WAN IP Address is unreachable' if trying to connect via direct IP and seeing the attached error message via Emby Connect. I have Spectrum as my ISP and guessing it may be that they block port forwarding since I use their modem 

[Luke 42077]

13 minutes ago, amark said:

Hey Luke!

I setup port forwarding. But, still getting 'Remote WAN IP Address is unreachable' if trying to connect via direct IP and seeing the attached error message via Emby Connect. I have Spectrum as my ISP and guessing it may be that they block port forwarding since I use their modem 

Can you show us the port forwarding that you setup?