Recorded Live Shows Stop and Disappear

[thunderclap 52]

This is another issue I've experienced with recorded live shows. It will play fine but then suddenly stop and drop back Emby. If you go to restart the show it's gone. Tonight it happened when my wife was watching This Is Us (and you don't want to get between her and This Is Us!).

Attached is the log file.

ffmpeg-transcode-9a4b43dd-efe1-4010-8161-4061adbd3941_1.txt

[Luke 42078]

Hi there, what exactly do you mean by gone? Please attach the emby server log as well. Thanks.

[thunderclap 52]

9 hours ago, Luke said:

Hi there, what exactly do you mean by gone? Please attach the emby server log as well. Thanks.

So I figured out the "gone" part. Someone in the family had enabled the hide played shows (or whatever it's called) so the system thought when the show crashed out it had ended.

Log attached to help troubleshoot why the show is crashing out.

embyserver-63787824000.txt

[Luke 42078]

4 hours ago, mbuhmann said:

So I figured out the "gone" part. Someone in the family had enabled the hide played shows (or whatever it's called) so the system thought when the show crashed out it had ended.

Log attached to help troubleshoot why the show is crashing out.

embyserver-63787824000.txt 9.32 MB · 0 downloads

Hi, what time did it crash out? What Emby app were you playing with?

[thunderclap 52]

I don’t know the exact time as my wife was watching it, not me. It was between 10:30 pm and 11:00 pm CST. She was watching on the Roku Emby app. 

[Luke 42078]

1 hour ago, mbuhmann said:

I don’t know the exact time as my wife was watching it, not me. It was between 10:30 pm and 11:00 pm CST. She was watching on the Roku Emby app. 

Can you please also supply the ffmpeg log(s) that were created during that time? Thanks.

[thunderclap 52]

1 minute ago, Luke said:

Can you please also supply the ffmpeg log(s) that were created during that time? Thanks.

That's actually in the first post.

[Luke 42078]

OK, the issue is probably this, which is resolved in the upcoming 4.7 release:

Thanks.

[thunderclap 52]

4 minutes ago, Luke said:

OK, the issue is probably this, which is resolved in the upcoming 4.7 release:

Thanks.

I just skimmed that thread and it seems like that problem is with long video files. This recording was 60-min. Still the same issue?

[Luke 42078]

I think there's a good chance of it, yes.