59.94fps content gives "too many errors" no matter what client is used

[RanmaCanada 495]

I am on latest stable release, 7.4.6.7, Windows 11 pro latest update (I left beta because of quicksync issues).  I have some 720p 59.94fps content that is refusing to play, and the files do play fine through vlc, mpv, etc.  I have tried it on my iphone, ipad, fire tv, PC, and Roku, and all give the spinning wheel of death, then "too many errors".  Do I have something configured incorrectly?  Was doing the latest update for Windows 11 a mistake?  Do I need to change my Intel Video Driver??

I have included my server log files, and a bunch of ffmpeg log files.  The files in question are Life Below Zero S18, I have tried episodes 1 and 2 with no joy and stopped there as all the files are the same in regards to fps and resolution.  I have read through the files and it appears quicksync is not working, and then when it falls back to software it still fails.  Server is a laptop, i3 8130u, so it can handle 1 software transcode.  All other files work perfectly fine.  Quicksync works, subtitles work, etc, just these 59.94fps files do not.

If I have missed something, please let me know. If you need more logs, sure not a problem (there are tonnes of ffmpeg logs of the failure).

Thank you for any assistance, it is greatly appreciated.

embyserver (6).zip

[Luke 42078]

hi, did you rollback the same installation or install stable fresh?

[RanmaCanada 495]

55 minutes ago, Luke said:

hi, did you rollback the same installation or install stable fresh?

I've been on stable since Christmas, at the time I believe I did a fresh install.

[Luke 42078]

Ok I would try refreshing the metadata on those titles and see if that helps.

[RanmaCanada 495]

I did that, with no change.  Though turning off the closed caption forced subtitles appears to have resolved it.

[Luke 42078]

OK yes based on the data in the log I can see that you did do a rollback, and this is the reason for your issue.

Refreshing metadata should resolve it, but since we're not really testing rolling back there is probably some sort of unknown factor at play.

[RanmaCanada 495]

Oh dear.  I was sure I did a fresh install, but logs don't lie.  

Thank you Luke, I will see about doing a fresh install, or should I go back to Beta?  

[Luke 42078]

Yes either of those would be my suggestion.. Thanks