Identify makes a bonk noise no results

[dadofhgnadn 12]

I am trying to use identify on some new items in my library. I right click, choose identify and then enter my title (the godfather for example) it makes the bonk noise and their are no search results.  Emby Theater 3.015 Server 4.6.7.0. Is anyone else having this issue?

[Luke 42085]

Hi there, what did you enter into the dialog?

[dadofhgnadn 12]

I can identify those movies using the server (that works) but that's down stairs. Its more convenient to do it from the machine I'm on the most which is running Emby theater.  I have been able to do it from that PC for years. After it kept failing I searched for well known movie names like: The Godfather, The Matrix, Spider man, Spiderman, etc.

 

Thanks

[justinrh 260]

So is the real issue the 'bonk' or not being able to identify videos?   Windows makes such sounds in certain kinds of error conditions.  So maybe the internet call is failing or there is just some programmatic issue with the Identify function working?

Does Theater have any logs?

Love the 'bonk'!

[Luke 42085]

2 hours ago, dadofhgnadn said:

I can identify those movies using the server (that works) but that's down stairs. Its more convenient to do it from the machine I'm on the most which is running Emby theater.  I have been able to do it from that PC for years. After it kept failing I searched for well known movie names like: The Godfather, The Matrix, Spider man, Spiderman, etc.

 

Thanks

OK, let's look at a specific example along with the emby server log:

Thanks.

[pwhodges 2014]

On 25/04/2022 at 03:20, dadofhgnadn said:

I am trying to use identify on some new items in my library. I right click, choose identify and then enter my title (the godfather for example) it makes the bonk noise and their are no search results.  Emby Theater 3.015 Server 4.6.7.0. Is anyone else having this issue?

Why are you needing to do this manually at all?  Emby is usually fine at identifying files that are moderately sensibly named.

Paul

[Spaceboy 2573]

9 hours ago, pwhodges said:

Why are you needing to do this manually at all?  Emby is usually fine at identifying files that are moderately sensibly named.

Paul

in my opinion its actually quite bad. so bad i use tiny media manager instead. and my files are perfectly named

[Happy2Play 9784]

I can't make ET make any sounds on no result queries.

[dadofhgnadn 12]

Well if you wait long enough thing fix themselves. Thanks for your willingness to help. 

[pwhodges 2014]

On 26/04/2022 at 21:24, Spaceboy said:

in my opinion its actually quite bad. so bad i use tiny media manager instead. and my files are perfectly named

In my experience there is just one situation that it gets wrong (with the help of the DB sites).  And it caught me out today, in fact.

This week a film (anime) called "Bubble" was released.  If you type "Bubble y:2022" into TMDB, you get, in order:

        The Bubble (2022)                                         <-- the one Emby chooses
        Bubble (2022) - released April                     <-- the one I've got
        Bubble (2022) - to be released October

Obviously this is liable to cause difficulties when there are two entries with the same name in the same year - there's no avoiding that.  But it also appears that TMDB has (presumably) ignored "The" in its sorting.  

The trouble, though, is that it seems that Emby takes the first response from TMDB without checking if it is actually the best match - so in this case it gets it wrong (easily fixed, of course, by adding the tmdbid to the folder name).  This issue has been pointed out to the devs on many past occasions, but they don't appear to think it's worth fixing...

Paul

[Spaceboy 2573]

37 minutes ago, pwhodges said:

In my experience there is just one situation that it gets wrong (with the help of the DB sites).  And it caught me out today, in fact.

This week a film (anime) called "Bubble" was released.  If you type "Bubble y:2022" into TMDB, you get, in order:

        The Bubble (2022)                                         <-- the one Emby chooses
        Bubble (2022) - released April                     <-- the one I've got
        Bubble (2022) - to be released October

Obviously this is liable to cause difficulties when there are two entries with the same name in the same year - there's no avoiding that.  But it also appears that TMDB has (presumably) ignored "The" in its sorting.  

The trouble, though, is that it seems that Emby takes the first response from TMDB without checking if it is actually the best match - so in this case it gets it wrong (easily fixed, of course, by adding the tmdbid to the folder name).  This issue has been pointed out to the devs on many past occasions, but they don't appear to think it's worth fixing...

Paul

thats certainly one.

my files are delivered perfectly named and with years by radarr. but for the last few months i've been using TMM. i have a lot of movies and no time to check if emby has it right so this additional step saves me a lot of headache. plus TMM pulls down loads more metadata than emby. its a great addition - still not 100% accurate but 99.9% rather than emby 90%

[dadofhgnadn 12]

I used to use My movies back in the day. Emby is worth the cost.

 

Edited May 8, 2022 by dadofhgnadn
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