Cover image not showing

[sandro_rocha_1982 1]

A specific TV Show is not showing the images as per the screenshots. What could be happening?

embyserver.txt

[Happy2Play 9780]

To me it looks like a Fanart.tv issue with the landscape image for that series.

2022-04-19 19:47:08.438 Info HttpClient: GET https://assets.fanart.tv/fanart/tv/400267/tvthumb/ghosts-us-61f74c75832b8.jpg
2022-04-19 19:47:09.907 Error Server: Error processing request
	*** Error Report ***
	Version: 4.7.0.35
	Command line: /volume1/.@plugins/AppCentral/emby-server/system/EmbyServer.dll -programdata /home/emby -ffdetect /usr/local/AppCentral/emby-server/bin/ffdetect -ffmpeg /usr/local/AppCentral/emby-server/bin/ffmpeg -ffprobe /usr/local/AppCentral/emby-server/bin/ffprobe -defaultdirectory /volume1/Public -updatepackage emby-server-asustor_{version}_arm.apk
	Operating system: Linux version 3.10.70 (root@sw1-server) (gcc version 7.4.0 (crosstool-NG 1.24.0) ) #1 SMP Mon Mar 28 00:36:23 CST 2022
	Framework: .NET 6.0.2
	OS/Process: arm/arm
	Runtime: volume1/.@plugins/AppCentral/emby-server/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /home/emby
	Application path: /volume1/.@plugins/AppCentral/emby-server/system
	System.IO.IOException: System.IO.IOException:  Received an unexpected EOF or 0 bytes from the transport stream.
	   at System.Net.Security.SslStream.EnsureFullTlsFrameAsync[TIOAdapter](TIOAdapter adapter)
	   at System.Net.Security.SslStream.ReadAsyncInternal[TIOAdapter](TIOAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync(Boolean async)
	   at System.Net.Http.HttpConnection.CopyToContentLengthAsync(Stream destination, Boolean async, UInt64 length, Int32 bufferSize, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnection.ContentLengthReadStream.CompleteCopyToAsync(Task copyTask, CancellationToken cancellationToken)
	   at Emby.Providers.Manager.StreamImageSource.Initialize(CancellationToken cancellationToken)
	   at Emby.Providers.Manager.ImageSaver.SaveImage(BaseItem item, LibraryOptions libraryOptions, IImageSource source, ReadOnlyMemory`1 mimeType, ImageType type, Nullable`1 imageIndex, Nullable`1 saveLocallyWithMedia, Boolean isFallbackImage, CancellationToken cancellationToken)
	   at Emby.Providers.Manager.ProviderManager.SaveImageFromRemoteUrl(BaseItem item, LibraryOptions libraryOptions, String url, ImageType type, Nullable`1 imageIndex, Boolean isFallbackImage, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.Library.LibraryManager.ConvertImageToLocal(BaseItem item, ItemImageInfo image, Int32 imageIndex, CancellationToken cancellationToken)
	   at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
	   at Emby.Api.Images.ImageService.GetImage(ImageRequest request, Int64 itemId, BaseItem item, Boolean isHeadRequest)
	   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: System.Net.Security
	TargetSite: Void MoveNext()

 

[sandro_rocha_1982 1]

17 hours ago, Happy2Play said:

To me it looks like a Fanart.tv issue with the landscape image for that series.

2022-04-19 19:47:08.438 Info HttpClient: GET https://assets.fanart.tv/fanart/tv/400267/tvthumb/ghosts-us-61f74c75832b8.jpg
2022-04-19 19:47:09.907 Error Server: Error processing request
	*** Error Report ***
	Version: 4.7.0.35
	Command line: /volume1/.@plugins/AppCentral/emby-server/system/EmbyServer.dll -programdata /home/emby -ffdetect /usr/local/AppCentral/emby-server/bin/ffdetect -ffmpeg /usr/local/AppCentral/emby-server/bin/ffmpeg -ffprobe /usr/local/AppCentral/emby-server/bin/ffprobe -defaultdirectory /volume1/Public -updatepackage emby-server-asustor_{version}_arm.apk
	Operating system: Linux version 3.10.70 (root@sw1-server) (gcc version 7.4.0 (crosstool-NG 1.24.0) ) #1 SMP Mon Mar 28 00:36:23 CST 2022
	Framework: .NET 6.0.2
	OS/Process: arm/arm
	Runtime: volume1/.@plugins/AppCentral/emby-server/system/System.Private.CoreLib.dll
	Processor count: 2
	Data path: /home/emby
	Application path: /volume1/.@plugins/AppCentral/emby-server/system
	System.IO.IOException: System.IO.IOException:  Received an unexpected EOF or 0 bytes from the transport stream.
	   at System.Net.Security.SslStream.EnsureFullTlsFrameAsync[TIOAdapter](TIOAdapter adapter)
	   at System.Net.Security.SslStream.ReadAsyncInternal[TIOAdapter](TIOAdapter adapter, Memory`1 buffer)
	   at System.Net.Http.HttpConnection.FillAsync(Boolean async)
	   at System.Net.Http.HttpConnection.CopyToContentLengthAsync(Stream destination, Boolean async, UInt64 length, Int32 bufferSize, CancellationToken cancellationToken)
	   at System.Net.Http.HttpConnection.ContentLengthReadStream.CompleteCopyToAsync(Task copyTask, CancellationToken cancellationToken)
	   at Emby.Providers.Manager.StreamImageSource.Initialize(CancellationToken cancellationToken)
	   at Emby.Providers.Manager.ImageSaver.SaveImage(BaseItem item, LibraryOptions libraryOptions, IImageSource source, ReadOnlyMemory`1 mimeType, ImageType type, Nullable`1 imageIndex, Nullable`1 saveLocallyWithMedia, Boolean isFallbackImage, CancellationToken cancellationToken)
	   at Emby.Providers.Manager.ProviderManager.SaveImageFromRemoteUrl(BaseItem item, LibraryOptions libraryOptions, String url, ImageType type, Nullable`1 imageIndex, Boolean isFallbackImage, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.Library.LibraryManager.ConvertImageToLocal(BaseItem item, ItemImageInfo image, Int32 imageIndex, CancellationToken cancellationToken)
	   at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
	   at Emby.Api.Images.ImageService.GetImage(ImageRequest request, Int64 itemId, BaseItem item, Boolean isHeadRequest)
	   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: System.Net.Security
	TargetSite: Void MoveNext()

 

I disabled the plugin (?)  FanArt in the library options, I updated the series and still does not appear the image.

[Luke 42077]

49 minutes ago, sandro_rocha_1982 said:

I disabled the plugin (?)  FanArt in the library options, I updated the series and still does not appear the image.

Try using the image editor to select new image files from other sources for that series.

[sandro_rocha_1982 1]

1 hour ago, Luke said:

Try using the image editor to select new image files from other sources for that series.

I've done that and it still doesn't show up. A broken image icon appears.

[Luke 42077]

56 minutes ago, sandro_rocha_1982 said:

I've done that and it still doesn't show up. A broken image icon appears.

What did you select? Can you please go over an example? Thanks.

[sandro_rocha_1982 1]

On 4/20/2022 at 5:00 PM, Luke said:

What did you select? Can you please go over an example? Thanks.

Here.

embyserver (1).txt

[Luke 42077]

@sandro_rocha_1982 are you still having an issue with this?

[sandro_rocha_1982 1]

12 hours ago, Luke said:

@sandro_rocha_1982 are you still having an issue with this?

I disabled the Fanart search in the TV series. And I rescanned the problematic show a few times. Then it showed the image again. After that I updated the server twice but didn't enable Fanart again. I think I'll leave it off for now.

[Luke 42077]

Disabling fanart won't remove it from existing items that have already been imported, so that's why you still saw it.