Playback for TV episodes merged from two files hanging in the middle

[SolGersh32 0]

Hello.

I have and TV show where first episode of the season consist of 2 files, named s02e01 - Name (1).avi and s02e01 - Name (2).avi

Emby merged them into single entry in the library, so I only have "s02e01 Name" and length of the episode is correctly shown as (1) + (2) duration.

But when I'm attempting to play that episode, it hangs after the end of the first file with "playback error".

Using emby 4.6.7.0

 

The only relevant log message I could find it:

2022-04-07 13:54:00.009 Error Server: Error processing request
        *** Error Report ***
        Version: 4.6.7.0
        Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
        Operating system: Linux version 3.13.0-170-generic (buildd@lcy01-amd64-001) (gcc version 4.8.4 (Ubuntu 4.8.4-2ubuntu1~14.04.4) ) #220-Ubuntu SMP Thu May 9 12:40:49 UTC
        Framework: .NET Core 3.1.21
        OS/Process: x64/x64
        Runtime: opt/emby-server/system/System.Private.CoreLib.dll
        Processor count: 2
        Data path: /var/lib/emby
        Application path: /opt/emby-server/system
        System.Exception: System.Exception: Error starting ffmpeg
           at Emby.Server.MediaEncoding.Api.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationToken cancellationToken, Boolean acquireResources)
           at Emby.Server.MediaEncoding.Api.Hls.DynamicHlsService.GetDynamicSegment(StreamRequest request, String playlistId, String segmentId, Int32 subtitleStreamIndex)
           at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
           at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
           at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
        Source: Emby.Server.MediaEncoding
        TargetSite: Void MoveNext()

 

How would I fix that?

Obvious solution would be to merge two files in one, but I'd like to have more general solution.

Thanks

[Luke 42078]

Hi there, please attach the complete emby server and ffmpeg log files. thanks.

[SolGersh32 0]

Hello.

Archive with logs is attached.

Thank you!

merged_video_issue.zip

[Luke 42078]

Hi, are you able to try another browser to compare with, such as Chrome?

[SolGersh32 0]

Hello.
I've tried it in Chrome and on Samsung TV. Same results.

[Luke 42078]

@SolGersh32 OK we'll take a look at it. Thanks.