Too many errors. Giving up.

[tamaraemb 0]

username: tamaraemb

logs sent from Android box at 3:00 and 3:08 p.m. today (March 27).  I am unable to watch certain shows that we’re playing less than 12 hours ago without issue.  The blue wheel spins for awhile before generating “too many errors. Giving up”. I am also periodically receiving the message that LiveTv is unable to retrieve channels.  
 

thanks

[Abobader 3469]

Hello tamaraemb,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42083]

Hi there, can you please attach the emby server log as well?

Thanks !

[tamaraemb 0]

How do I do that on the android box?  Thanks for the reply. 

[Happy2Play 9783]

1 minute ago, tamaraemb said:

How do I do that on the android box?  Thanks for the reply. 

Download from Settings-Logs or I believe you have to ssh to the folder location.

[Luke 42083]

Hi @tamaraemb yes the best place to do this is inside the server web interface. Thanks !

[tamaraemb 0]

How do I access the web server interface?
Apologies for my ignorance.  I’ve never had a problem in my years with Emby.  

[pwhodges 2012]

Use a web browser to access Emby, then click the cog icon at the top right to get the server management section.

Paul

[ebr 16187]

Hi.  I see lots of timeouts in your log.  It looks like you are probably using someone else's server instead of your own so you may need to contact the server owner.

Thanks.

[Luke 42083]

@tamaraemb is this your Emby Server or someone else's ? Whose server is it? We may need them to help troubleshoot this here. Thanks !