Problems with Movie Metadata

[SeanOC 3]

Running Win 10 and just switched to Emby from Plex which seems too problematic and losing connection frequently. Using the same libraries as Plex. Same paths. Does Emby treat Folders differently to Plex?

My TV show (only have one in my library so far) has retrieved the data, actors headshots etc fine, but Movies are showing as 'Series' and not retrieving information, only screengrabs on the 'poster'. Log attached which seems to be relevant attached. 

Can anyone help me please? Thank you.

Sean. 

embyserver.txt

[Abobader 3464]

Hello SeanOC,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[GrimReaper 4740]

How does your folder structure look like? What are library paths? 

Edit: Emby Movie Naming : Emby

Edited March 26, 2022 by GrimReaper

[Happy2Play 9780]

Has  Library scan finished?  It is normal during initial import to not see a Poster for items.

But your flat movies structure should not be a issue but is not the preferred structure.

[Luke 42078]

How are your files named and organized? How did you setup the libraries in Emby Server?

[SeanOC 3]

5 hours ago, Luke said:

How are your files named and organized? How did you setup the libraries in Emby Server?

Thanks.

Screenshots of Emby path and drive layout attached. 

[SeanOC 3]

...same drive and path set up for TV Series as well. That seems ok, just the movies not correctly shown.

[Junglejim 385]

Hi mate, your movie library is a little disorganized but it should still work..

Can you give us a look at the advanced settings for that movie lib, have you had a look yourself?

Most of the movies you posted in the screen grab should be picked up, not too sure why your having a problem, strange!

Maybe its because your using a flat & nested structure for your movies but that's just a total guess and properly has nothing to do with it.

 

[GrimReaper 4740]

7 hours ago, SeanOC said:

Thanks.

Screenshots of Emby path and drive layout attached. 

 

Can you share a screenshot of your Settings>Library tab (where all your libraries are listed)?

[SeanOC 3]

6 hours ago, GrimReaper said:

 

Can you share a screenshot of your Settings>Library tab (where all your libraries are listed)?

[SeanOC 3]

12 hours ago, Junglejim said:

Hi mate, your movie library is a little disorganized but it should still work..

Can you give us a look at the advanced settings for that movie lib, have you had a look yourself?

Most of the movies you posted in the screen grab should be picked up, not too sure why your having a problem, strange!

Maybe its because your using a flat & nested structure for your movies but that's just a total guess and properly has nothing to do with it.

 

Sure mate.

 

[GrimReaper 4740]

38 minutes ago, SeanOC said:

Great. Now please screenshot of your "TV shows" library paths. 

[SeanOC 3]

I've had a tidy up and about to scan again now, to eliminate the slightly unstructured layout. 

[SeanOC 3]

Scanning now and it's picking up completely the wrong movie information. Troy is Helena of Troye (a foreign language version of the film)

[Luke 42078]

58 minutes ago, SeanOC said:

Scanning now and it's picking up completely the wrong movie information. Troy is Helena of Troye (a foreign language version of the film)

How are the files for this movie named and organized?

[SeanOC 3]

1 hour ago, Luke said:

How are the files for this movie named and organized?

I’ll screenshot inside the folder when I’m home later tonight. Went with the same as Plex existing name I think…

 

thanks for helping all…

[Happy2Play 9780]

2 hours ago, SeanOC said:

Scanning now and it's picking up completely the wrong movie information. Troy is Helena of Troye (a foreign language version of the film)

Would need to see the log where Emby got metadata for this item.  Or for other specific examples.

[SeanOC 3]

9 minutes ago, Happy2Play said:

Would need to see the log where Emby got metadata for this item.  Or for other specific examples.

Yes, I will determine which log and post back here so you have something more to go on. Still not sure also why Movies are appearing under Series 

[Happy2Play 9780]

1 minute ago, SeanOC said:

Yes, I will determine which log and post back here so you have something more to go on. Still not sure also why Movies are appearing under Series 

 

3 hours ago, GrimReaper said:

Great. Now please screenshot of your "TV shows" library paths. 

 

[SeanOC 3]

A few screenshots, just on one movie which is showing the incorrect information - Troy (2004). Appearing as Helen of Troy. Also attached the 'Identify' when right clicking on the title and the Metadata view. 

I have fetched metadata just for this library entry and attached the log to this post. 

embyserver (1).txt

Edited March 28, 2022 by SeanOC
adding log

[SeanOC 3]

8 hours ago, Luke said:

How are the files for this movie named and organized?

 

[GrimReaper 4740]

Attempt No.3:

10 hours ago, GrimReaper said:

Now please screenshot of your "TV shows" library paths.

 

[SeanOC 3]

6 minutes ago, GrimReaper said:

Attempt No.3:

Sorry for being slow to respond on this. My one TV show (so far) is actually fine. When I click on TV Shows in Emby, I get all my content as well. Movies etc. Screenshot attached (TV3). Hoping the other screenshots are what you are wanting. 

 

[GrimReaper 4740]

Just now, SeanOC said:

 

Thanks but that was not what was asked, in your library settings, when you edit TV shows library, what are the paths entered?

[SeanOC 3]

Hoping I got this now. Sorry for being such a newb!