MOST Artist/Album Artist thumbnail images still not downloading

[Luke 42078]

Yes.

[nospotify 184]

5 hours ago, Happy2Play said:

@wordlover And what providers do you have enabled on your library for Metadata and images?

I have ALL available metadata providers checked: MusicBrainz and TheAudioDB. There is something not working right with Emby's bulk image retrieval, which I believe Luke has identified already.

Edited September 6, 2022 by wordlover

[Luke 42078]

Just a heads up I hid your post from the other topic because it is incorrect. I have not acknowledged an ongoing problem regarding downloading artist images.

What I have acknowledged for you is something very specific - that a manual refresh of metadata of a music library does not always include artists in the refreshes.

[nospotify 184]

1 minute ago, Luke said:

Just a heads up I hid your post from the other topic because it is incorrect. I have not acknowledged an ongoing problem regarding downloading artist images.

What I have acknowledged for you is something very specific - that a manual refresh of metadata of a music library does not always include artists in the refreshes.

Sorry for not being precise - I don't know the server code, just what you say here. From user perspective, we (multiple users) aren't seeing all Artist profile images downloading, even when we manually refresh metadata. So what is the solution for this? Is it in our hands or yours? 

[Luke 42078]

The issue of a a manual refresh of metadata of a music library does not always include artists in the refreshes should be improved in the 4.8 beta server. Thanks.

[nospotify 184]

Any update on the issue of Album Artist and Artist thumbnail images not downloading consistently or completely after a complete music library Refresh Metadata? I don't want to trigger a 6-8 hour refresh until this is fixed. Thanks.

[Luke 42078]

It should be resolved in the beta channel now.

[anhil 7]

I am running Emby Server 4.8.0.30 beta for QNAP. I added my music collection to Emby Library just a few days ago and I can confirm that the artist images (Primary/Logo/Backdrops) do not appear in the library when you refresh the whole music library. Just like reported earlier in this thread, I have to manually refresh the metadata of each individual artist one by one in order to make those images to appear. This is in deed a bit laborous when you got music from 2400+ artitsts in your collection.

For artist metadata downloaders, i have set TheAudioDB as the first source and MusicBrainz as the secondary one. 

[Luke 42078]

34 minutes ago, anhil said:

I am running Emby Server 4.8.0.30 beta for QNAP. I added my music collection to Emby Library just a few days ago and I can confirm that the artist images (Primary/Logo/Backdrops) do not appear in the library when you refresh the whole music library. Just like reported earlier in this thread, I have to manually refresh the metadata of each individual artist one by one in order to make those images to appear. This is in deed a bit laborous when you got music from 2400+ artitsts in your collection.

For artist metadata downloaders, i have set TheAudioDB as the first source and MusicBrainz as the secondary one. 

Hi, when you refresh the entire library it will work just fine, however there is currently no way for you to monitor the progress of this, and this can lead you into thinking that it's not working. Additionally if the server is restarted in the middle of it, the background refresh queue will cleared out when that happens.

[nospotify 184]

22 hours ago, Luke said:

Hi, when you refresh the entire library it will work just fine, however there is currently no way for you to monitor the progress of this, and this can lead you into thinking that it's not working. Additionally if the server is restarted in the middle of it, the background refresh queue will cleared out when that happens.

Emby still isn't retrieving Artist images properly. Just one example: Cyril Neville.

Attached are the screens I see, along with server log file, and even a manual search pulls up nothing even though there is an image on the Discogs site, as you can see here: https://www.discogs.com/artist/98586-Cyril-Neville

 

embyserver.txt

[Luke 42078]

5 minutes ago, wordlover said:

Emby still isn't retrieving Artist images properly. Just one example: Cyril Neville.

Attached are the screens I see, along with server log file, and even a manual search pulls up nothing even though there is an image on the Discogs site, as you can see here: https://www.discogs.com/artist/98586-Cyril-Neville

 

embyserver.txt 28.84 kB · 0 downloads

Look at the data coming back from discogs: https://api.discogs.com/artists/98586

There's no images there. It's possible that the discogs website is using images from more sources besides just what they have in their own database.

[nospotify 184]

Ah - that's strange they would post photos on their artist pages, but not make them available through the API. Thanks.

[Luke 42078]

28 minutes ago, wordlover said:

Ah - that's strange they would post photos on their artist pages, but not make them available through the API. Thanks.

There are other sites that do similar things. Maybe they're using an image from somewhere but are not licensed to redistribute it. Or maybe it's just a bug they need to fix.

[anhil 7]

On 24/04/2023 at 23:07, Luke said:

Hi, when you refresh the entire library it will work just fine, however there is currently no way for you to monitor the progress of this, and this can lead you into thinking that it's not working. Additionally if the server is restarted in the middle of it, the background refresh queue will cleared out when that happens.

Does this actually mean that, since my manual refresh of any randomly selected individual artist images works OK, I should be able to get all the images for all artists (if they are available from the configured sources) by refreshing the entire library, if I just wait patiently (let us say 24 hours) and do not reboot server meanwhile or do disturb this refresh process any other similar way?

[anhil 7]

I am starting to suspect that this way illustrated in my picture is not the intended way to do a global refresh of the artist metadata (including images) since for me it does not do it. I can do it manually artist by artit or even select several artists as a group which I want to refresh - those work OK. Maybe I am totally on the wrong track with this global refresh method  

Edited April 30, 2023 by anhil

[Luke 42078]

52 minutes ago, anhil said:

I am starting to suspect that this way illustrated in my picture is not the intended way to do a global refresh of the artist metadata (including images) since for me it does not do it. I can do it manually artist by artit or even select several artists as a group which I want to refresh - those work OK. Maybe I am totally on the wrong track with this global refresh method  

That way is fine.

[anhil 7]

Maybe it is just me, but I cannot make it work the way I illustrated in the picture in my previous post. Nevertheless, I can check all the artists in the "Artists" view and ask emby to refresh metadata (including artist images) for this checked group. So no fuss, problem solved for me.  

[Ronstang 293]

On 3/23/2022 at 9:48 PM, Luke said:

Workaround for now is refreshing for single artists.

LOL.....I have the same problem but I also have 4500 artists so that's a NO-GO.  I'll wait for the fix.  But something tells me I may still have to find most of the pics myself as most of my artists are from 30-80 years ago.