windons 10 does not match the movie

[gsites 14]

does not match the movie
been doing this a few days ago
Incomplete actor information and text in English, not Portuguese

windows 10

[Happy2Play 9780]

What is your download provider order?  I will guess OMDB as first provider will provide people and they have limited cast and crew.  Since you do not have TMDB links listed I will also guess you do not have TMDB enabled.  Without them you can not get specific language metadata if it exists.

OMDB The Principal  (should get the point on the rest).

Quote

{"Title":"The Principal","Year":"1987","Rated":"R","Released":"18 Sep 1987","Runtime":"109 min","Genre":"Action, Crime, Drama","Director":"Christopher Cain","Writer":"Frank Deese","Actors":"Jim Belushi, Louis Gossett Jr., Rae Dawn Chong","Plot":"A teacher is assigned to be the principal of a violent and crime-ridden high school.","Language":"English","Country":"United States","Awards":"1 nomination","Poster":"https://m.media-amazon.com/images/M/MV5BZjhhNTFjZmMtNzJiNy00YjQ1LTk5N2ItNGE4M2E5ZGEwYWQ2XkEyXkFqcGdeQXVyNDk3NzU2MTQ@._V1_SX300.jpg","Ratings":[{"Source":"Internet Movie Database","Value":"6.3/10"},{"Source":"Rotten Tomatoes","Value":"50%"},{"Source":"Metacritic","Value":"37/100"}],"Metascore":"37","imdbRating":"6.3","imdbVotes":"10,040","imdbID":"tt0093780","Type":"movie","DVD":"30 Jul 2002","BoxOffice":"$19,734,940","Production":"N/A","Website":"N/A","Response":"True"}

 

[gsites 14]

3 hours ago, Happy2Play said:

What is your download provider order?  I will guess OMDB as first provider will provide people and they have limited cast and crew.  Since you do not have TMDB links listed I will also guess you do not have TMDB enabled.  Without them you can not get specific language metadata if it exists.

OMDB The Principal  (should get the point on the rest).

 

Hi Thanks for helping it was working very well, these errors started to appear 2 days ago the settings i use have never changed is happening only with new movies added

[Happy2Play 9780]

Can you post a server log.

Only guess would be connections issue to TMDB from your location.

[gsites 14]

1 hour ago, Happy2Play said:

Can you post a server log.

Only guess would be connections issue to TMDB from your location.

Hi

this is the last server log the date is today

Thank you

embyserver.txt

[Happy2Play 9780]

Yes the log shows an issue with remote connections to Emby admin and Connect server, TMDB, amazon image, OMDB (https connections).  But still connecting to TVDB.

Can only guess it is environmental or a regional issues.

[Luke 42078]

Looks like something is preventing your connection to metadata providers. Typical causes of this are firewall, security software, VPN, or just a really slow internet connection.

Do you fall into any of these?

[gsites 14]

17 hours ago, Happy2Play said:

Yes the log shows an issue with remote connections to Emby admin and Connect server, TMDB, amazon image, OMDB (https connections).  But still connecting to TVDB.

Can only guess it is environmental or a regional issues.

It can only be the firewall

[gsites 14]

3 hours ago, Luke said:

Looks like something is preventing your connection to metadata providers. Typical causes of this are firewall, security software, VPN, or just a really slow internet connection.

Do you fall into any of these?

Hi, The internet is not, connection 700mbs

VPN I don't have

It can only be the firewall, windows.

How should I go about releasing it? and what files or folders do I have to put to release on the firewall?

thanks

[Luke 42078]

Are you still running into this?

[gsites 14]

Hi,

Yes, the problem still exists, I haven't found a solution yet

thanks for helping

[visproduction 315]

On 3/21/2022 at 11:24 PM, Happy2Play said:

Yes the log shows an issue with remote connections to Emby admin and Connect server, TMDB, amazon image, OMDB (https connections).  But still connecting to TVDB.

Can only guess it is environmental or a regional issues.

Gsites,

You have fast Internet access, but that does not mean all these sites are still available to you, without any issues.  Any peer to peer changes from your host to these locations might slow down your access and not have anything to do with your Internet access speed. Typically, these type of issues are resolved within 48 hours.  Sometimes, it is a combination of things that slow the connection down enough to time out.  It could still have something to do with your firewall.  If your server is hosted, the host may have updated OS or other software.  They normally send you an email to tell you to go check your server, just in case.

You might try running traceroutes to all the dbase locations, to see if there are too many hops, or the URL is not reachable.  This happens more often with international locations. 

Sometimes there are DNS issues.  Check that your DNS perference is ideal.  Ocassionally the host routes DNS to a central location that is international and it's better to choose a local DNS server.  Try flushing your DNS cache and releasing and renewing the server ipconfig.  If you control the server updates, you might have it set to auto update, .NET or similar and that update has known issues that you can lookup online.  Ocassionally, there are actually network traffic issues or even attacks in some areas that stop access for a while.  None of these have anything to do with your Internet speed.  That is why it's often asked after a day or two, if it's still a problem.

If you are unfamilar with any of the above, then try calling your host for help.

Hope that helps.

[gsites 14]

20 hours ago, visproduction said:

Gsites,

Você tem acesso rápido à Internet, mas isso não significa que todos esses sites ainda estejam disponíveis para você, sem problemas. Qualquer alteração ponto a ponto do seu host para esses locais pode diminuir a velocidade do seu acesso e não ter nada a ver com a velocidade do seu acesso à Internet. Normalmente, esses tipos de problemas são resolvidos em 48 horas. Às vezes, é uma combinação de coisas que retardam a conexão o suficiente para atingir o tempo limite. Ainda pode ter algo a ver com o seu firewall. Se o seu servidor estiver hospedado, o host pode ter sistema operacional atualizado ou outro software. Eles normalmente enviam um e-mail para dizer para você verificar seu servidor,

Espero que ajude.

Hi,

Thanks for so many explanations, they are very useful to try to solve the problem.

The emby server is on a Personal Computer at my house. I use emby for over 5 years, it worked perfectly until 1 month ago when these errors started.

Firewall are released for emby.

I'm applying your tips to try to solve this problem.
I will post here the progress of what is happening.

thank you so much for helping

[Happy2Play 9780]

@gsitesis this the same issue for you?