Emby iOS 2.1.3 DTS is transcoded instead DirectStream

[hapewe 5]

Since updating from 2.1.2 to 2.1.3 on iOS (15.3.1 an every device) all Series / Movies in DTS are going to be transcoded. With transcode, no Sound on iOS.

DirectStream H264/AC3 in mkv seems not to be working. Any Idea?

Same File working with 2.1.2 and no longer with 2.1.3 in Screen-Shots. Testet it with my iPhone. 2.1.2 OK, Update from AppStore and with 2.1.3 "Audio codec not supported" instead of "DirectStream"

 

[Luke 42077]

Hi there, this has always been the case. Please attach the ffmpeg log from this playback session. Thanks.

[hapewe 5]

OK, I see - "stats for nerds" showing different information between versions.

But here you go. One ffmpeg-session with 2.1.2 and one with 2.1.3 - same File. 2.1.3 no sound with 2.1.3. 

In the Picture a screenshot from 2.1.2 on the left and 2.1.3 on the right. 

I don't see any difference in the ffmpeg-logs.

 

ffmpeg-remux-2.1.2.txt ffmpeg-remux-2.1.3.txt

[Happy2Play 9780]

They are both doing the exact same thing just different SFN layouts.

2.1.2

19:48:42.959 Stream mapping:
19:48:42.959   Stream #0:0 -> #0:0 (copy)
19:48:42.959   Stream #0:1 -> #0:1 (dts (dca) -> ac3 (native))

2.1.3

19:49:43.918 Stream mapping:
19:49:43.918   Stream #0:0 -> #0:0 (copy)
19:49:43.918   Stream #0:1 -> #0:1 (dts (dca) -> ac3 (native))

2.1.2 does not tell you completely what it is doing 

It shows DTS changed to AC3 ie  directstream

2.1.3 is showing you what it is doing

direct play video and transcoding audio  ie still a direct stream according to Emby.

So this is a interpretation issue of new layout, correct?

Edited March 21, 2022 by Happy2Play

[Luke 42077]

Right, they're doing the exact same thing. It's just the stats feature that looks a little different.  Does this answer your question?

[hapewe 5]

Hi there. Thank you so far, it explains the stats feature differences.. But not really the question / problem.

Because with the new version 2.1.3 there's no audio on iOS from sources with DTS, DTS-X or DTS HD-MASTER (for all of them 2.0 or higher).

Everything else seems to be working, I tested those formats so far and they all have audio on iOS:

DolbyDigital, DD Plus 5.1, DD Plus 5.1 with Atmos, TRUE HD, Atmos.TrueHD.7.1, AAC Stereo, mp3 2.0

[whatIsBest 2]

I have the same issue as hapewe.

2.1.2 works perfectly fine while in 2.1.3 there's simply no sound on iOS devices. (also DTS track)

[twillist 5]

I'm having the same issue

[vdatanet 1617]

Same here.

[crxo 4]

Same issue here. No audio at all on DTS audio tracks with App version 2.1.4

[hapewe 5]

Problem perisists with iOS 2.1.4 and DTS 

[Happy2Play 9780]

So the issue in with BETA server and no sound in this app correct?

Or client update issue?

Edited March 22, 2022 by Happy2Play

[Luke 42077]

We're looking into the no sound issue with this combination of factors. Thanks.

[hapewe 5]

14 hours ago, Happy2Play said:

So the issue in with BETA server and no sound in this app correct?

Or client update issue?

FYI: Stable 4.6.7.0 same issues as with Beta 4.7.0.32

[vdatanet 1617]

14 hours ago, Happy2Play said:

Or client update issue?

 

2 minutes ago, hapewe said:

FYI: Stable 4.6.7.0 same issues as with Beta 4.7.0.32

It's a client update issue

[af2k 2]

Yes, same here. With the update there appeared to be no sound on DTS streams on iOS/iPadOS.

[jsc1205 51]

Not sure if this has been reported yet or not, but discovered last night that anything with a DTS audio plays absolutely no sound at all.  I'm currently using the latest beta version for Synology NAS.

[Luke 42077]

We'll be submitting an update today to resolve this. Thanks guys.