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Posted

Hi all, 

I seem to be having an issue with remote access that I'm not able to resolve. It seems that I'm only able to access my emby server remotely via a browser or my phone's Emby app. Not from any of my typical clients like Xbox or Samsung TV app which is what is used remotely. 

 

Currently I have emby running as a docker image in Unraid. Remote access is handled by a reverse proxy (Nginx Proxy Manager). Also using a domain with a sub.domain.ca format. 

 

What's weird is that I am able to fully access my server on my phone whether it be on mobile data or on WiFi at the remote location. 

 

As for settings, I didn't do anything overly special. I set the external domain, secure connection handled by reverse proxy. 

 

Anyone have a similar setup working properly or run into this issue before? 

Posted

Hi @skawun what type of SSL certificate are you using?

Posted
13 hours ago, Luke said:

Hi @skawun what type of SSL certificate are you using?

Hi,

I had originally had everything setup using a cert via cloudflare as I was using Argo Tunnel to access all my services remotely. Whats weird is that I can access Emby just fine and start a stream on my android via the app and browser just fine. I get a connection failure when specifying my domain remotely on any of the typical apps (Xbox, Samsung).

Additionally, auto discovery hasnt been working locally. Could this be related to me running Emby on a custom network in Unraid?

 

Posted
Quote

Additionally, auto discovery hasnt been working locally. Could this be related to me running Emby on a custom network in Unraid?

It's possible, yes, but you can still always enter the address manually. What app is not auto-discovering?

Posted

But again, what type of cert? Samsung is extremely picky and will reject most certificates. Please see this topic here:

It was created in the LG section but applies to Samsung as well.

Posted (edited)
56 minutes ago, Luke said:

It's possible, yes, but you can still always enter the address manually. What app is not auto-discovering?

Yes, for sure, thats what I've been doing. This is on both a Nvidia Shield (2017) and a Chromecast with Google TV.

 

Regarding certs, I see ECDSA SHA256 on my Cloudflare dashboard. Im not that proficient in all of this and have been learning as I go.

 

I, also have min TLS set to 1.3.

Edited by skawun
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  • 5 weeks later...
Posted

@skawun are you still having issues with remote access? Did you see the topic above about Samsung?

Posted
8 hours ago, Luke said:

@skawun are you still having issues with remote access? Did you see the topic above about Samsung?

Hi Luke,

I wound up getting it working. Turns out it was the TLS version causing problems. I had it set to v1.3. I stepped it down to v1.2 I believe.

  • Agree 1
Happy2Play
Posted
26 minutes ago, skawun said:

Hi Luke,

I wound up getting it working. Turns out it was the TLS version causing problems. I had it set to v1.3. I stepped it down to v1.2 I believe.

Was just thinking that while reading this topic.  Glad you figured it out.

  • Like 1

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