Super long loading and video stopping

[QuentinBeuvelet 0]

Hi guys!

Got my server setup and running on a Shield Pro. My girlfriend is mainly using it, and is recently having some problems while watching a show on Fire Tablet 10" (Android).
What's happening sometimes:

• Video pausing and loading for a loooong time, sometimes never resuming
• Video stopping
• Even had the app just closing (crashing I guess?)

When she tries to restart the app, it has some difficulty even getting back to the Dashboard, sometimes just landing on the "Pick a server" screen.
When this happens to her, I open Emby on my phone (Android too), and I have sometimes the same issues trying to get to the Dashboard.

It's never consistent, but always coming back this past few days (maybe 2-3 days), though we use Emby once in a while so the issue might be older than that.

Even on webapp it's difficult to access it, so getting the logs are a bit difficult. (Tried to get to the path on the Shield but I might need to have root access to get them directly from the source).
Luckily got the embyserver.txt through the webapp a couple of minutes right after it happened this morning, so I joined it.

The only suspicious things that I could see in are the "local ip address" warning and multiple SocketExceptions, but you guys know better ^^

 

embyserver-1.txt

[Luke 42077]

HI, what time did the problem occur based on the timeframe of this log file?

[QuentinBeuvelet 0]

Got the logs file a couple of minutes after it happened, so I'd say in the last 15 minutes of it

[QuentinBeuvelet 0]

Any hindsights yet?

[Happy2Play 9780]

Were there ffmpeg logs made for this session?  As there appears to be directplay error.

&TranscodeReasons=DirectPlayError

 

[QuentinBeuvelet 0]

I don't seem to have those anymore, but I remember having a lot more logging files than today for example.
What log files should I be looking for next time it happens?

[Luke 42077]

11 hours ago, QuentinBeuvelet said:

I don't seem to have those anymore, but I remember having a lot more logging files than today for example.
What log files should I be looking for next time it happens?

Hi, the next time it occurs, please capture the emby server log and the ffmpeg log (if one was generated). Thanks.