Harris Media 1 Posted March 5, 2022 Posted March 5, 2022 Hello All, I've had emby for a few years now, but for the past year anyone outside of the home can not connect to my server. Also, for the past week, outside of my pc, none of my devices can connect to emby within the home. I was thinking about deleting the server and starting over, but thought I should reach out first. This is frustrating.
Abobader 3464 Posted March 5, 2022 Posted March 5, 2022 Hello Harris Media, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
Happy2Play 9782 Posted March 5, 2022 Posted March 5, 2022 If clients within the LAN cannot connect that would point to a firewall issue. What platform is Emby on?
Happy2Play 9782 Posted March 5, 2022 Posted March 5, 2022 You can try shutting down Emby and go to Emby system.xml and change "<IsPortAuthorized>true</IsPortAuthorized>" to false and start Emby to try and reauthorize ports. If that does not work, you may have to remove existing firewall rules and do previous steps. If that resolves your local issue, then we can move to remote access issues.
Harris Media 1 Posted March 5, 2022 Author Posted March 5, 2022 Okay. Where do I find the "system.xml"? Thanks for the response.
Happy2Play 9782 Posted March 5, 2022 Posted March 5, 2022 15 minutes ago, Harris Media said: Okay. Where do I find the "system.xml"? Thanks for the response. Assuming you have a normal install C:\Users\{username}\AppData\Roaming\Emby-Server\programdata\config.
Harris Media 1 Posted March 7, 2022 Author Posted March 7, 2022 It just popped up, I didn't do anything. Outside the home, it is still not accessible.
Harris Media 1 Posted March 7, 2022 Author Posted March 7, 2022 Also, some devices can connect to emby and some can not, frustrating. Any advice? Appreciate it.
Luke 42080 Posted March 9, 2022 Posted March 9, 2022 On 3/7/2022 at 11:46 AM, Harris Media said: Also, some devices can connect to emby and some can not, frustrating. Any advice? Appreciate it. @Harris Media what exactly happens when they try to connect? Can you please give an example? What device?
Harris Media 1 Posted March 9, 2022 Author Posted March 9, 2022 Yes. For instance, one of my tv's and nvida sheild can connect, but not another tv. My phone can connect, but my wife phone can not.
Harris Media 1 Posted March 9, 2022 Author Posted March 9, 2022 Anyone on the outside of the home defiantly can't connect.
Harris Media 1 Posted March 9, 2022 Author Posted March 9, 2022 I had to create a Plex account for the people outside of my home. It works fine. We like emby better so, this is annoying.
Luke 42080 Posted March 9, 2022 Posted March 9, 2022 19 minutes ago, Harris Media said: Yes. For instance, one of my tv's and nvida sheild can connect, but not another tv. My phone can connect, but my wife phone can not. What phone does your wife have? How exactly is she trying to connect?
Harris Media 1 Posted March 9, 2022 Author Posted March 9, 2022 We both have Android devices. For the longest we had no issues than all of a sudden it started acting up. She connects just as I do, with the app. In the home, mines work, outside of the home, nothing, it just spins then says can not connect. Hers, does that all of the time.
Harris Media 1 Posted March 9, 2022 Author Posted March 9, 2022 Spoke too soon, mines has stopped working on my phone. "Connection Failure"
visproduction 315 Posted March 9, 2022 Posted March 9, 2022 Is it possible that if you don't set the router to a reserved fixed virtual IP address for the workstation for the Emby server. Then DHCP of the router allocates the IP to the Emby server when a new phone or computer starts to use the Wifi. Would that not stop anyone from getting into the server, because the IP address changed? I thought you had to assign a reserved IP address to the Emby server to avoid this happening. I thought it's possible that you can get away from not doing this until the extra phone arrives and the address is assigned. I reserve an IP address for Emby in the port forwarding in my router so this doesn't happen. Is it suppose to work, without having to do this?
pwhodges 2012 Posted March 9, 2022 Posted March 9, 2022 When devices stay on the network, the DHCP address lease is maintained. Only if the device is off for long enough for the lease to run out is there a danger of a new address being allocated. That said, it's no trouble to reserve the address in the router, or to make it static in the computer itself. Paul
Harris Media 1 Posted March 10, 2022 Author Posted March 10, 2022 An update. I switched from "Nest Wifi," to a different network in the home and it worked with most of the devices that I checked. The next question would be, why is it not working still outside of the home; either with remotely out of network and with the devices from the home outside of the home?
Happy2Play 9782 Posted March 10, 2022 Posted March 10, 2022 Does the Dashboard and a site like canyouseeme.org show the same WANIP? Does canyouseeme.org show Emby ports open? I can't currently open canyouseeme.org so try Canyouseeme - Check My Port (portchecker.co) or Open Port Check Tool - Test Port Forwarding on Your Router (yougetsignal.com)
jcdiprose 1 Posted May 7, 2023 Posted May 7, 2023 Changing IsPortAuthorized worked for me, thank you @Happy2Play!! 1
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