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manage automatic subtitle downloading not showing


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victor@vialy.com
Posted

I had to reinstall my Emby server. Everything works now, The Opensubtitles plugin works perfectly doing manual searches. But can't find where can I manage automatic subtitle downloading.
It is supposed to be on library setup, but it is not visible there. 

1230536139_2022-02-2410_02_59-DimScreenScreen.png.768462dd794ec884bd269ed2ae9e237f.png

2022-02-24 10_03_47-DimScreen Screen.png

2022-02-24 10_03_33-DimScreen Screen.png

2022-02-24 10_03_23-DimScreen Screen.png

2022-02-24 10_03_11-DimScreen Screen.png

Happy2Play
Posted

What client and server version?

As it exists between Video Preview Thumbnails and Playback per library.

victor@vialy.com
Posted
3 hours ago, Happy2Play said:

What client and server version?

As it exists between Video Preview Thumbnails and Playback per library.

EMBY SERVER 4.6.7.0 running on Windows 7 64 Bits 

Tried on Chrome and Edge remotely.

 

Then tried on localhost with chrome, and it showed up. So, I dont have problems now. But it is strange. 

Happy2Play
Posted

Not sure as I currently don't have a Windows 7 system to test on but cannot replicate on Windows 10 remote browser session.

Are there browser console errors when you navigate to that location in your remote connection?

victor@vialy.com
Posted

No. Everything looks as the screenshots I attached in the first post. 

FrostByte
Posted

I believe H2P was talking about the browser console.  In Edge you type CTRL+SHIFT+J  to bring it up and show any errors.

victor@vialy.com
Posted

Oh. Sorry. 
Yes, there are errors in the console.

Also, Automatic downloading is not working. Just manual.

I attach the server log where I first tried to execute the task, and then I had to perform a manual subtitle search and download.

 

2022-02-26 09_59_17-DimScreen Screen.png

embyserver.txt

Happy2Play
Posted

Unrelated but looks like Windows 7 may be to dated as you have providers it can no authenticate with I am guessing do to dates Cipher suites or site is using suites that do not exist on Windows 7.  (FanArt, MusicBrainz)  Windows 7 is on its last legs when it comes to TLS as it has weak cyphers.

	System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
	 ---> System.Security.Authentication.AuthenticationException: Authentication failed, see inner exception.

But not sure on the original issue but am guessing related to Windows 7.

Posted

Hi there, is Windows 7 fully up to date?

Happy2Play
Posted

OT: but the Emby musicbrainz server cipher issue is being looked into as Windows 7 only has WEAK ciphers that the server is not configured for.

It is out of our control but the same applies to Assets.FanArt.tv.  So, unless they change their cipher suites you can no longer get anything from FanArt.tv from a Windows 7 setup.

Eventually as https restrictions change this OS will potentially stop working.

Still not sure why library options would be visible locally but not remotely via http://app.emby.media.

Posted

Hi, I'm not sure why the hosted web app is not showing the options for 4.6 servers, but it will all be resolved in the coming days when 4.7 is released. Thanks.

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