How do I find my password

[clarkss12 304]

2 hours ago, Happy2Play said:

Your pic shows it, you scratch it out.  Remove, save, readd, save.

On my home computer, I deleted "(Optional) Emby Connect username or email address:", then did a save.  I re-added the username and saved it.  Did not help. 

Still getting "invalid username or password try again" when I try to log into my server from my phone using cellular internet.

[Happy2Play 9780]

Minus a caching issue I am not sure.

If you unlink Connect user does the server still appear when you sign into Connect?  If so delete it.

Readd Connect user, sign into Connect, does the server appear?

[clarkss12 304]

13 minutes ago, Happy2Play said:

Minus a caching issue I am not sure.

If you unlink Connect user does the server still appear when you sign into Connect?  If so delete it.

Readd Connect user, sign into Connect, does the server appear?

You are talking about doing this function using my PC, correct???  Using the web browser?

[Happy2Play 9780]

1 minute ago, clarkss12 said:

You are talking about doing this function using my PC, correct???  Using the web browser?

Well linking and unlinking will be local.

As for checking server I would do that remotely.

[clarkss12 304]

I performed the deleting of the Connect user and still doesn't work.  When add user name and password for Emby Connect, it goes to a screen with my other two servers, which work well.  Only difference is that my main server Vorke V2 has another user.  See photo.

Again, this used to work without issues.  I am sure it is something simple, but I can't figure it out. 

[clarkss12 304]

Received emails about confirming link to server.  So, I clicked the email and now it says link accepted.  Still does not work.  But it did show that I was de-linking my account.........

[clarkss12 304]

FYI............  I removed user from server and removed the password, then rebooted server.  NOW, I can access the server when out of local network, ie, using cellular internet.

Now I am trying to add that user back in, and all I get is a blue circle going round and round.  Talked to the user, and she said it started a week or two ago, that she could not sign in............

 

 

embyserver.txt embyserver-63781308281.txt hardware_detection-63781308314.txt

Edited February 24, 2022 by clarkss12

[Luke 42077]

Quote

Now I am trying to add that user back in, and all I get is a blue circle going round and round.

What screen are you getting this on?

[clarkss12 304]

I discovered that my port forwarding keeps disappearing.  Every time I add it, it won't save.........   Never had this issue before.  May need Carlos to fix it for me, even though it is NOT Emby's problem.......

thanks

[clarkss12 304]

Back to the same issue I had last year.  Trying to share live TV with son that lives out of state.  He forgot his Emby Connect email address and user name.  He tried three different email accounts but none worked............

I even tried Plex, but it won't allow me to stream live TV.  He can access of my TV shows and movies, but NOT live tv.........

So, he can't use Emby OR Plex to watch the NFL game today.  He wants to watch the Lions, but he now lives in New Mexico..

Had the same problem last year and never got it resolved.  Finally gave up.

[Happy2Play 9780]

8 minutes ago, clarkss12 said:

Back to the same issue I had last year.  Trying to share live TV with son that lives out of state.  He forgot his Emby Connect email address and user name.  He tried three different email accounts but none worked............

I even tried Plex, but it won't allow me to stream live TV.  He can access of my TV shows and movies, but NOT live tv.........

So, he can't use Emby OR Plex to watch the NFL game today.  He wants to watch the Lions, but he now lives in New Mexico..

Had the same problem last year and never got it resolved.  Finally gave up.

Sorry I don't follow as all you have to do is look at the local user you created for the user and see what email address you added to that account.

[clarkss12 304]

But I have swapped Emby server a few times and in the process lost all of my users.  Trying to add him back as a user, but no user listed.

Edit:  He just now tried to use Emby connect, but with 3 different email accounts, they were already used.  So he could not create another emby connect account.

Also, when I travel 1200 miles to visit brother, can't get Emby to work on an Emby app that I installed on his media player.  But I still use the Emby app on my phone.  I could watch live TV on my phone 1200 miles away, but could NOT connect using the Emby app on his media player.

Edited December 22, 2024 by clarkss12

[Luke 42077]

Quote

But I have swapped Emby server a few times and in the process lost all of my users

Then you need to relink him:

Emby Connect

[clarkss123 1]

11 minutes ago, Luke said:

Then you need to relink him:

Emby Connect

That is the problem, he can't add Emby Connect.  Here is what he said >>"It's not letting me setup a new account or find password for an old account.  Apparently all three of my old emails have been used."

[Happy2Play 9780]

2 minutes ago, clarkss123 said:

That is the problem, he can't add Emby Connect.  Here is what he said >>"It's not letting me setup a new account or find password for an old account.  Apparently all three of my old emails have been used."

Sounds like you many need to provide @Abobadersome specific info in a PM to check account info.  But will still come back to you needing to link specific email address to local user account but all server info technically can manually be added once logged in to Connect.

[pwhodges 2012]

If you continue having trouble getting Connect set up again, is there any reason you can't just give him your server details and let him log in directly?

Paul

[clarkss12 304]

4 hours ago, pwhodges said:

If you continue having trouble getting Connect set up again, is there any reason you can't just give him your server details and let him log in directly?

Paul

I think I tried that, did not work.  I just connected them with my Plex server, using my username and password.  Worked right off the bat. 

 

Emby is a pain in the butt to connect out of network.  I can't even connect to Emby on another media player when I'm out of the network.  I just give up it's too hard to set everything up.

[Luke 42077]

18 minutes ago, clarkss12 said:

I think I tried that, did not work.  I just connected them with my Plex server, using my username and password.  Worked right off the bat. 

 

Emby is a pain in the butt to connect out of network.  I can't even connect to Emby on another media player when I'm out of the network.  I just give up it's too hard to set everything up.

But don’t you want you use a personal media server and not one that puts all of your information into the cloud?

[clarkss12 304]

It's just too complicated anymore for my feeble little brain.  My son tried three different email addresses to sign into the Emby connect, but so they already been used.  So he could not create another Emby account.

I can't even log into a different device out of my network.  It was too much of a pain. I ran into the same problem email address already taken. 

The only solution that I can think of is to completely wipe out all my information on your server and start over again.  Your server is causing me the grief.

 

Edited December 23, 2024 by clarkss12

[darkassassin07 652]

59 minutes ago, clarkss12 said:

I think I tried that, did not work.

Are you able to reach your server, using only the remote address listed in the server dashboard, from outside your network?

 

If that is not working; emby connect is a lost cause. Emby connect is just a means of passing that address to your users.

 

 

Plex's easy-of-use comes at the cost of giving them unrestricted access to your server and it's contents.

[Gilgamesh_48 1240]

One thing. I have never heard of anyone coming from Plex and finding Emby too complicated. There have been more than a few that di not like Emby and so returned to Plex but I do not remember even one saying that Plex was easier to use than Emby.

I do not use remote access at all but I have tested it and I had no problem making it work but I see no value for me in using it so I disabled all remote access.

Yep the obvious solution is to completely wipe out your server and then reinstall and that is a drastic but reasonable solution. I have done that a couple of time over the years but it was never an actual Emby problem but rather something stupid I did. 
When I used Plex, years ago, I had to do that kind of thing almost bi-yearly and Plex almost always was at fault for whatever problem forced me to reinstall. 

I do not have any problem whatsoever with Emby (except for little implementation issues) and, although there are some parts i find somewhat confusing, it is one of the simplest "big" programs I have ever dealt with. 

[Happy2Play 9780]

Little confused as if you can't connect with dashboard information remotely you will not be able to connect with Connect either.  So it will go back to all the troubleshooting steps.  

Remote Setup | Emby Documentation

As it comes back to firewall/portforwarding or ISP.  Or possibly VPN if using one but technically portforwarding as you have to have a vpn that supports it.   

[clarkss12 304]

38 minutes ago, Happy2Play said:

Little confused as if you can't connect with dashboard information remotely you will not be able to connect with Connect either.  So it will go back to all the troubleshooting steps.  

Remote Setup | Emby Documentation

As it comes back to firewall/portforwarding or ISP.  Or possibly VPN if using one but technically portforwarding as you have to have a vpn that supports it.   

Emby on my phone still connects to my server remotely no matter where I am in the world.  I just cannot get Emby connect on another device that it's out of my network. I was a hundred miles away from my home for Thanksgiving. I was able to watch the Lions football game on my phone using Emby. 

It is rare that I even use Plex but it is the only way I could get my son to be able to watch my over the air TV football game. 

We tried everything to get Emby to connect but no luck. 

 

[Happy2Play 9780]

3 minutes ago, clarkss12 said:

Emby on my phone still connects to my server remotely no matter where I am in the world.

And it that via Connect or Direct access?  But either way it really does not matter as it show Remote access works unless you are using a VPN and are always considered local.

To a point it sounds like you have device access configured or even broken on user settings then. 

[clarkss12 304]

6 hours ago, Happy2Play said:

And it that via Connect or Direct access?  But either way it really does not matter as it show Remote access works unless you are using a VPN and are always considered local.

To a point it sounds like you have device access configured or even broken on user settings then. 

No VPN.  I am thinking that I should ask the Dev to completely wipe my data and start over again.  At one time it used to work, access my media out of local network.  It is rarely that I ever need that function.  It only pops up when my son wants to access my local NFL game that he can not get in  his area.  So only once or twice a year.  Since it is not a priority most of the time, I don't spend too much time researching it.

All my usage is local and been using it for years.