Emby-Server keep crashing using web ui.

[nicox 2]

Hi,

I have an issue from some time now.

I use Emby server on Centos 8. I think this appeared when I updated to 4.6.7.0 in december.

When I use a browser to access Emby, the application is really slow. Pages are slow to load and the server often crash. PI have to manualy restart the server.

For example, today only starting a movie caused the server to crash with this message :

2022-02-14 13:52:58.789 Info App: >> ThrottleBySegmentRequest: Initialize - TargetBufferSize: 120s
2022-02-14 13:52:58.789 Info App: ProcessRun 'StreamTranscode 3f9b85' Execute: /opt/emby-server/bin/ffmpeg -loglevel +timing -y -print_graphs_file "/var/lib/emby/logs/ffmpeg-transcode-3f9b858d-8e02-4de2-970a-b37d2b15160b_1graph.txt" -copyts -start_at_zero -f matroska,webm -c:v:0 hevc -i "/***/***.mkv" -filter_complex "[0:0]format@f1=pix_fmts=yuv420p[f1_out0]" -map [f1_out0] -map 0:1 -sn -c:v:0 libx264 -g:v:0 72 -maxrate:v:0 21265468 -bufsize:v:0 42530936 -sc_threshold:v:0 0 -keyint_min:v:0 72 -r:v:0 23.976024627685547 -pix_fmt:v:0 yuv420p -preset:v:0 veryslow -profile:v:0 high -level:v:0 5.1 -x264opts:v:0 "subme=0:me_range=4:rc_lookahead=10:partitions=none" -crf:v:0 23 -c:a:0 aac -ab:a:0 192000 -ac:a:0 2 -metadata:s:a:0 language=fre -filter:a:0 "volume=2" -disposition:a:0 default -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "/var/lib/emby/transcoding-temp/F10206.m3u8" -segment_list_type m3u8 -segment_time 3 -segment_start_number 0 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "/var/lib/emby/transcoding-temp/F10206_%d.ts" -map 0:3 -map 0:0 -an -c:v:0 copy -c:s:0 webvtt -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format webvtt -segment_list "/var/lib/emby/transcoding-temp/F10206_s3.m3u8" -segment_list_type m3u8 -segment_time 3 -segment_start_number 0 -break_non_keyframes 1 -individual_header_trailer 1 -write_header_trailer 0 -write_empty_segments 1 -segment_write_temp 1 -min_frame_time 00:00:00.000 "/var/lib/emby/transcoding-temp/F10206_s3_%d.vtt" -map 0:4 -map 0:0 -an -c:v:0 copy -c:s:0 webvtt -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format webvtt -segment_list "/var/lib/emby/transcoding-temp/F10206_s4.m3u8" -segment_list_type m3u8 -segment_time 3 -segment_start_number 0 -break_non_keyframes 1 -individual_header_trailer 1 -write_header_trailer 0 -write_empty_segments 1 -segment_write_temp 1 -min_frame_time 00:00:00.000 "/var/lib/emby/transcoding-temp/F10206_s4_%d.vtt" -map 0:5 -map 0:0 -an -c:v:0 copy -c:s:0 webvtt -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format webvtt -segment_list "/var/lib/emby/transcoding-temp/F10206_s5.m3u8" -segment_list_type m3u8 -segment_time 3 -segment_start_number 0 -break_non_keyframes 1 -individual_header_trailer 1 -write_header_trailer 0 -write_empty_segments 1 -segment_write_temp 1 -min_frame_time 00:00:00.000 "/var/lib/emby/transcoding-temp/F10206_s5_%d.vtt"

 

Can you help me understand why is all these crash happening ? using the android app the server never crash.

 

Best regards,

[Luke 42078]

Hi there, can you please attach the complete emby server log? Thanks.

[nicox 2]

Hi,

 

Here is attached the complete emby server log.

 

Thank you

embyserver-63780445137.txt

[Luke 42078]

@nicox try shutting down the Ombi software, and leave it shutdown. Then restart Emby Server and see how that compares. Thanks.

[nicox 2]

What makes you think that Ombi have an incidence on this ? I shut it down for the moment.

[Luke 42078]

14 minutes ago, nicox said:

What makes you think that Ombi have an incidence on this ? I shut it down for the moment.

We've seen this before. It's due to the large numbers of requests that it sends in a short period of time.

[nicox 2]

On 2/16/2022 at 8:18 PM, Luke said:

We've seen this before. It's due to the large numbers of requests that it sends in a short period of time.

Well, as strange it may seems to me, it looks like you were right.

Hopefully I don't really need it.

Edited February 19, 2022 by nicox