notice of subscription expiration

[justinrh 260]

Please have a way to notify the customer that their Premier subscription is about to expire!  I tried to watch live TV and it said I needed to pay.  I didn't know my subscription expired this morning!

I suppose my scheduled recordings would have failed also.

[ebr 16184]

Hi.  Which subscription term did you have?

[justinrh 260]

annual

[ebr 16184]

Okay, we can look into that for those since they do not auto renew.

Thanks.