brian5678 7 Posted July 23, 2022 Posted July 23, 2022 FYI the latest iOS 2.1.9 now does download, BUT to only one iOS device
brian5678 7 Posted July 23, 2022 Posted July 23, 2022 40 minutes ago, brian5678 said: FYI the latest iOS 2.1.9 now does download, BUT to only one iOS device OK - I got the iOS device to now transfer/download. I had to clear out all old queued downloads, removed app & data, reinstalled app. FYI other iOS device download all queued Ready for Transfer item after updating to v2.1.9.
NDF1978 7 Posted July 24, 2022 Posted July 24, 2022 I am seeing further interesting behavior where on a newly created user account with no password on an ios device (app version 2.2.0) the download pop up screen had no options and the download button was unresponsive. Creating a pw for the user allowed downloads to be triggered (along with the quality drop down appearing). Now however the downloads are created for other devices in on the server. the new device which i am using does not appear in the "download to" list either. I tried deleting the first device in the list and the download was created for another - and the previous download job is now labled Unknown.(see screen shot) the downloads stay read to transfer because the devices they have been assigned to are not active. I have tried restarting the server (version 4.7.5.0) and logging in and out of apps. How does a new device get added to the device list "Download to"
Luke 42077 Posted July 24, 2022 Posted July 24, 2022 1 hour ago, NDF1978 said: I am seeing further interesting behavior where on a newly created user account with no password on an ios device (app version 2.2.0) the download pop up screen had no options and the download button was unresponsive. Creating a pw for the user allowed downloads to be triggered (along with the quality drop down appearing). Now however the downloads are created for other devices in on the server. the new device which i am using does not appear in the "download to" list either. I tried deleting the first device in the list and the download was created for another - and the previous download job is now labled Unknown.(see screen shot) the downloads stay read to transfer because the devices they have been assigned to are not active. I have tried restarting the server (version 4.7.5.0) and logging in and out of apps. How does a new device get added to the device list "Download to" Hi, rule of thumb, if you're downloading to the same device, then just use Download instead of Download to.
NDF1978 7 Posted July 24, 2022 Posted July 24, 2022 Right, but when it queues the download for a different device there is a problem.
Luke 42077 Posted July 30, 2022 Posted July 30, 2022 On 7/24/2022 at 4:10 PM, NDF1978 said: Right, but when it queues the download for a different device there is a problem. Hi, please try a new download and see how that compares. Thanks.
brian5678 7 Posted August 7, 2022 Posted August 7, 2022 Downloading started working with iOS app versions 2.1.9 and 2.2.0. BUT is now not working with versions 2.2.1 and 2.2.2 because video media can not be added to download que. Download panel is blank and 'download' button does nothing. . 1
Happy2Play 9780 Posted August 7, 2022 Posted August 7, 2022 Hopefully devs have figured this out in 2.2.3 but can say I have not been able to reproduce this on Windows Stable/Beta servers with these recent app updates.
invader 17 Posted August 8, 2022 Posted August 8, 2022 On 07/08/2022 at 10:27, brian5678 said: Downloading started working with iOS app versions 2.1.9 and 2.2.0. BUT is now not working with versions 2.2.1 and 2.2.2 because video media can not be added to download que. Download panel is blank and 'download' button does nothing. . I'm seeing this same behaviour on all my iPhones. Wasn't sure if I should raise a separate ticket. Sorry if a "me too" post is annoying. Just wanted to make sure you were aware that it's more than one person affected. Let me know if I can help troubleshoot the issue. Thanks.
Luke 42077 Posted August 8, 2022 Posted August 8, 2022 Hi, please try the emby for iOS 2.2.3 update. Thanks.
Mlaforge 5 Posted August 8, 2022 Posted August 8, 2022 I have downloaded the 2.2.3 version and everything I try to download reports as "failed"
brian5678 7 Posted August 8, 2022 Posted August 8, 2022 On 8/6/2022 at 5:27 PM, brian5678 said: Downloading started working with iOS app versions 2.1.9 and 2.2.0. BUT is now not working with versions 2.2.1 and 2.2.2 because video media can not be added to download que. Download panel is blank and 'download' button does nothing. . iOS version 2.2.3 can now add download's to the que BUT immediately marks them as 'Failed' 2022-08-08 12:18:41.535 Info VideoEncoder: AppendExtraLogData - File Deleted 2022-08-08 12:18:41.535 Info VideoEncoder: ProcessRun 'Encoding 3a3776' Process exited with code 1 - Failed 2022-08-08 12:18:41.564 Error App: Error during sync transcoding *** Error Report *** Version: 4.8.0.7 Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server -updatepackage emby-server-freebsd12_{version}_amd64.pkg Operating system: FreeBSD 12.2-RELEASE-p12 FreeBSD 12.2-RELEASE-p12 ec84e0c52a1(HEAD) TRUENAS Framework: .NET 6.0.5 OS/Process: x64/x64 Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll Processor count: 4 Data path: /var/db/emby-server Application path: /usr/local/lib/emby-server/system Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Error starting ffmpeg 12:18:41.527 ffmpeg version 5.0.1-emby_2022_06_12 Copyright (c) 2000-2022 the FFmpeg developers and softworkz for Emby LLC 12:18:41.528 built with FreeBSD clang version 10.0.1 (git@github.com:llvm/llvm-project.git llvmorg-10.0.1-0-gef32c611aa2) 12:18:41.528 Execution Date: 2022-08-08 12:18:41 12:18:41.532 [matroska,webm @ 0x8056cf280] Could not find codec parameters for stream 4 (Attachment: none): unknown codec Consider increasing the value for the 'analyzeduration' (0) and 'probesize' (5000000) options 12:18:41.532 Input #0, matroska,webm, from '/mnt/Movies/Cartoon Crazys Volume 1 (1998)/Cartoon Crazys Volume 1 (1998) - Yankee Doodle Daffy.mkv': 12:18:41.532 Metadata: 12:18:41.532 encoder : libmakemkv v1.15.1 (1.3.5/1.4.7) win(x64-release) 12:18:41.532 TITLE : Cartoon Crazys - Yankee Doodle Daffy 12:18:41.532 ARTIST : Mel Blanc, Billy Bletcher 12:18:41.532 ACTOR : Mel Blanc, Billy Bletcher 12:18:41.532 DIRECTOR : Friz Freleng 12:18:41.532 PRODUCER : Leon Schlesinger 12:18:41.532 PRODUCTION_STUDIO: Warner Bros. Pictures 12:18:41.532 GENRE : Family, Animation, Comedy 12:18:41.532 DATE_RELEASED : 1943-07-03 12:18:41.532 DATE_RELEASE : 1943-07-03 12:18:41.532 DATE_RECORDED : 1943-07-03 12:18:41.532 CONTENT_TYPE : Movie 12:18:41.532 DESCRIPTION : Yankee Doodle Daffy animated cartoon released on 1999 Cartoon Crazys DVD track 3 12:18:41.532 SUMMARY : Yankee Doodle Daffy animated cartoon released on 1999 Cartoon Crazys DVD track 3 12:18:41.532 SYNOPSIS : Daffy is an agent representing Sleepy LaGoof trying to sell him to talent scout Porky. Daffy spends a great deal of time and energy explaining and demonstrating what the kid can do, while the kid sits on a couch licking a giant sucker. 12:18:41.532 Duration: 00:06:17.44, start: 0.000000, bitrate: 6363 kb/s 12:18:41.532 Stream #0:0(eng): Video: mpeg2video (Main), yuv420p(tv, bt470bg, top first), 720x480 [SAR 8:9 DAR 4:3], Level 8, 29.97 fps, 29.97 tbr, 1k tbn 12:18:41.532 Metadata: 12:18:41.532 BPS-eng : 5514151 12:18:41.532 DURATION-eng : 00:06:17.443733333 12:18:41.532 NUMBER_OF_FRAMES-eng: 11312 12:18:41.532 NUMBER_OF_BYTES-eng: 260159751 12:18:41.532 SOURCE_ID-eng : 0100E0 12:18:41.532 Side data: 12:18:41.532 cpb: bitrate max/min/avg: 5500000/0/0 buffer size: 1835008 vbv_delay: N/A 12:18:41.532 Stream #0:1(eng): Audio: ac3, 48000 Hz, stereo, fltp, 384 kb/s (default) 12:18:41.532 Metadata: 12:18:41.532 title : Stereo 12:18:41.532 BPS-eng : 384000 12:18:41.532 DURATION-eng : 00:06:17.312000000 12:18:41.532 NUMBER_OF_FRAMES-eng: 11791 12:18:41.532 NUMBER_OF_BYTES-eng: 18110976 12:18:41.533 SOURCE_ID-eng : 0180BD 12:18:41.533 Stream #0:2(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s 12:18:41.533 Metadata: 12:18:41.533 title : Surround 5.1 12:18:41.533 BPS-eng : 448000 12:18:41.533 DURATION-eng : 00:06:17.344000000 12:18:41.533 NUMBER_OF_FRAMES-eng: 11792 12:18:41.533 NUMBER_OF_BYTES-eng: 21131264 12:18:41.533 SOURCE_ID-eng : 0181BD 12:18:41.533 Stream #0:3: Video: mjpeg (Baseline), yuvj420p(pc, bt470bg/unknown/unknown), 1000x1500 [SAR 96:96 DAR 2:3], 90k tbr, 90k tbn (attached pic) 12:18:41.533 Metadata: 12:18:41.533 filename : cover.jpg 12:18:41.533 mimetype : image/jpeg 12:18:41.533 Stream #0:4: Attachment: none 12:18:41.533 Metadata: 12:18:41.533 filename : kodi-metadata 12:18:41.533 mimetype : application/xml 12:18:41.533 [NULL @ 0x8057f3580] Unable to find a suitable output format for '/var/db/emby-server/sync/157/1657/3a377628-2c8e-4fbd-b882-39e4da3f0539' 12:18:41.533 /var/db/emby-server/sync/157/1657/3a377628-2c8e-4fbd-b882-39e4da3f0539: Invalid argument 12:18:41.533 at Emby.Server.MediaEncoding.Encoder.BaseEncoder.Start(EncodingJobOptions options, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.MediaEncoding.Encoder.MediaEncoder.EncodeVideo(EncodingJobOptions options, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Sync.SyncJobProcessor.SyncVideo(SyncJobItem jobItem, Video item, User user, Boolean enableConversion, Boolean forceConversion, SyncOptions syncOptions, ISyncProvider provider, IProgress`1 progress, CancellationToken cancellationToken) Source: Emby.Server.MediaEncoding TargetSite: Void MoveNext() 2022-08-08 12:18:41.659 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/9447?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B-Xr&X-Emby-Device-Id=07E6D4B8-FA42-4EE5-8DDE-8780381A75C7&X-Emby-Client-Version=2.2.3. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:18:41.660 Debug SqliteItemRepository: Public GetItemLinks
Happy2Play 9780 Posted August 8, 2022 Posted August 8, 2022 @Luke I can say I can reproduce this on stable and beta servers for Converted items. I have no issue with Original Quality though. Little confused as ffmpeg commands copy/copy for bitrate reduction. Spoiler 2022-08-08 12:45:21.473 Debug Server: http/1.1 GET http://192.168.151.59:8097/emby/Sync/Options?UserId=42779d61cfa14151a6dc5658485b5b95&ItemIds=46570&ExcludeProviders=ConvertSyncProvider&TargetId=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:21.481 Debug Server: http/1.1 Response 200 to 192.168.151.48. Time: 7ms. http://192.168.151.59:8097/emby/Sync/Options?UserId=42779d61cfa14151a6dc5658485b5b95&ItemIds=46570&ExcludeProviders=ConvertSyncProvider&TargetId=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3 2022-08-08 12:45:25.826 Info Server: http/1.1 POST http://192.168.151.59:8097/emby/Sync/Jobs?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3&reqformat=json. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:25.833 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:25.833 Info App: Bitrate exceeds DirectStream limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:25.833 Info Server: http/1.1 Response 200 to 192.168.151.48. Time: 8ms. http://192.168.151.59:8097/emby/Sync/Jobs?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3&reqformat=json 2022-08-08 12:45:25.838 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:25.838 Info App: Bitrate exceeds DirectStream limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:25.862 Debug App: CodecValidation: Processing Plan 2022-08-08 12:45:25.862 Debug App: CodecValidation: Name CanDoInHW WillDoInHW Reason 2022-08-08 12:45:25.862 Debug App: CodecValidation: Copy video stream >> False False Software Codec 2022-08-08 12:45:25.862 Debug App: CodecValidation: VideoInput >> False False Not a hardware decoder 2022-08-08 12:45:25.862 Debug App: CodecValidation: VideoOutput >> False False Not a hardware encoder 2022-08-08 12:45:25.862 Debug App: CodecValidation: Copy video stream >> False False Software Codec 2022-08-08 12:45:25.862 Debug App: CodecValidation: Video Processing Steps for [0:0]: H.264 (AVC) 2022-08-08 12:45:25.862 Debug App: CodecValidation: Step HW-Context Format SW-Format Size Next 2022-08-08 12:45:25.862 Debug App: CodecValidation: H264 >> - yuv420p yuv420p 1920x804 >> 2022-08-08 12:45:25.863 Info VideoEncoder: ProcessRun 'Encoding 429488' Execute: C:\Users\Media\Desktop\Stable\system\ffmpeg.exe -loglevel +timing -y -print_graphs_file "C:\Users\Media\Desktop\Stable\programdata\logs\ffmpeg-transcode-42948815-e973-4115-9c4c-5829b5fc1e30_1graph.txt" -copyts -start_at_zero -f mp4 -c:v:0 h264 -i "C:\Users\Media\Desktop\Videos\Movies - DB\Prey (2022)\Prey (2022).mp4" -map 0:0 -map 0:1 -sn -c:v:0 copy -c:a:0 copy -metadata:s:a:0 language=eng -disposition:a:0 default -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 "C:\Users\Media\Desktop\Stable\programdata\sync\45\56\42948815-e973-4115-9c4c-5829b5fc1e30" 2022-08-08 12:45:25.873 Debug VideoEncoder: ProcessRun 'Encoding 429488' Started. 2022-08-08 12:45:25.992 Debug Server: http/1.1 GET http://192.168.151.59:8097/emby/Sync/Items/Ready?TargetId=D822837C-567B-4CD1-9BBE-E4F0765EF595. UserAgent: Emby/4 CFNetwork/1335.0.3 Darwin/21.6.0 2022-08-08 12:45:25.999 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:25.999 Info App: Bitrate exceeds DirectStream limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:25.999 Debug App: Returning 0 ready sync items for targetId D822837C-567B-4CD1-9BBE-E4F0765EF595 2022-08-08 12:45:25.999 Debug Server: http/1.1 Response 200 to 192.168.151.48. Time: 7ms. http://192.168.151.59:8097/emby/Sync/Items/Ready?TargetId=D822837C-567B-4CD1-9BBE-E4F0765EF595 2022-08-08 12:45:26.004 Info Server: http/1.1 POST http://192.168.151.59:8097/emby/Sync/Data?. UserAgent: Emby/4 CFNetwork/1335.0.3 Darwin/21.6.0 2022-08-08 12:45:26.005 Info Server: http/1.1 Response 200 to 192.168.151.48. Time: 1ms. http://192.168.151.59:8097/emby/Sync/Data? 2022-08-08 12:45:26.089 Debug Server: http/1.1 GET http://192.168.151.59:8097/emby/Users/42779d61cfa14151a6dc5658485b5b95/Items/46570?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:26.090 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.093 Debug Server: http/1.1 Response 200 to 192.168.151.48. Time: 5ms. http://192.168.151.59:8097/emby/Users/42779d61cfa14151a6dc5658485b5b95/Items/46570?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3 2022-08-08 12:45:26.106 Info Server: http/1.1 POST http://192.168.151.59:8097/emby/Items/46570/PlaybackInfo?UserId=42779d61cfa14151a6dc5658485b5b95&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=1500000&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3&reqformat=json. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:26.107 Debug App: GetPostedPlaybackInfo request: {"Id":"46570","UserId":"42779d61cfa14151a6dc5658485b5b95","MaxStreamingBitrate":1500000,"StartTimeTicks":0,"DeviceProfile":{"SupportedMediaTypes":"Audio,Photo,Video","MaxStreamingBitrate":200000000,"MusicStreamingTranscodingBitrate":192000,"MaxStaticMusicBitrate":320000,"DirectPlayProfiles":[{"AudioCodec":"-truehd,ac4","Type":"Video"},{"Type":"Audio"}],"TranscodingProfiles":[{"Container":"ts","Type":"Video","VideoCodec":"h264,hevc,mpeg2video","AudioCodec":"ac3,mp3,aac","Protocol":"hls","EstimateContentLength":false,"EnableMpegtsM2TsMode":false,"TranscodeSeekInfo":"Auto","CopyTimestamps":false,"Context":"Streaming","MaxAudioChannels":"6","MinSegments":1,"SegmentLength":3,"BreakOnNonKeyFrames":true,"AllowInterlacedVideoStreamCopy":false,"MaxManifestSubtitles":0},{"Container":"ts","Type":"Audio","AudioCodec":"aac","Protocol":"hls","EstimateContentLength":false,"EnableMpegtsM2TsMode":false,"TranscodeSeekInfo":"Auto","CopyTimestamps":false,"Context":"Streaming","MinSegments":1,"SegmentLength":3,"BreakOnNonKeyFrames":true,"AllowInterlacedVideoStreamCopy":false,"MaxManifestSubtitles":0},{"Container":"mp3","Type":"Audio","AudioCodec":"mp3","Protocol":"http","EstimateContentLength":false,"EnableMpegtsM2TsMode":false,"TranscodeSeekInfo":"Auto","CopyTimestamps":false,"Context":"Streaming","MinSegments":0,"SegmentLength":0,"BreakOnNonKeyFrames":false,"AllowInterlacedVideoStreamCopy":false,"MaxManifestSubtitles":0}],"ContainerProfiles":[],"CodecProfiles":[{"Type":"Video","Conditions":[{"Condition":"EqualsAny","Property":"VideoProfile","Value":"Main|Main 10","IsRequired":true}],"ApplyConditions":[],"Codec":"hevc"}],"ResponseProfiles":[],"SubtitleProfiles":[{"Format":"srt","Method":"External"},{"Format":"ssa","Method":"External"},{"Format":"ass","Method":"External"},{"Format":"vtt","Method":"External"},{"Format":"srt","Method":"Embed"},{"Format":"subrip","Method":"Embed"},{"Format":"ass","Method":"Embed"},{"Format":"ssa","Method":"Embed"},{"Format":"dvb_teletext","Method":"Embed"},{"Format":"dvb_subtitle","Method":"Embed"},{"Format":"dvbsub","Method":"Embed"},{"Format":"pgs","Method":"Embed"},{"Format":"pgssub","Method":"Embed"},{"Format":"dvdsub","Method":"Embed"},{"Format":"vtt","Method":"Embed"},{"Format":"sub","Method":"Embed"},{"Format":"idx","Method":"Embed"},{"Format":"smi","Method":"Embed"},{"Format":"mov_text","Method":"Embed"}]},"EnableDirectPlay":true,"EnableDirectStream":true,"EnableTranscoding":true,"AllowInterlacedVideoStreamCopy":false,"AllowVideoStreamCopy":true,"AllowAudioStreamCopy":true,"IsPlayback":false,"AutoOpenLiveStream":false,"DirectPlayProtocols":["Http"]} 2022-08-08 12:45:26.109 Info App: User policy for Media. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True 2022-08-08 12:45:26.109 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:26.109 Info App: Bitrate exceeds DirectStream limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:26.109 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:26.109 Info App: Bitrate exceeds DirectStream limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:26.109 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:26.109 Info App: Bitrate exceeds DirectStream limit: media bitrate: 7815983, max bitrate: 1500000 2022-08-08 12:45:26.109 Info Server: http/1.1 Response 200 to 192.168.151.48. Time: 3ms. http://192.168.151.59:8097/emby/Items/46570/PlaybackInfo?UserId=42779d61cfa14151a6dc5658485b5b95&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=1500000&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3&reqformat=json 2022-08-08 12:45:26.126 Info Server: http/1.1 POST http://192.168.151.59:8097/emby/Sync/46570/Status?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3&reqformat=json. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:26.127 Info Server: http/1.1 Response 200 to 192.168.151.48. Time: 1ms. http://192.168.151.59:8097/emby/Sync/46570/Status?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3&reqformat=json 2022-08-08 12:45:26.140 Debug Server: http/1.1 GET http://192.168.151.59:8097/emby/Items/46570/ThemeMedia?UserId=42779d61cfa14151a6dc5658485b5b95&InheritFromParent=true&EnableThemeSongs=true&EnableThemeVideos=false&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:26.142 Debug Server: http/1.1 Response 200 to 192.168.151.48. Time: 1ms. http://192.168.151.59:8097/emby/Items/46570/ThemeMedia?UserId=42779d61cfa14151a6dc5658485b5b95&InheritFromParent=true&EnableThemeSongs=true&EnableThemeVideos=false&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3 2022-08-08 12:45:26.153 Debug Server: http/1.1 GET http://192.168.151.59:8097/emby/Users/42779d61cfa14151a6dc5658485b5b95/Items/46570/SpecialFeatures?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:26.153 Debug Server: http/1.1 GET http://192.168.151.59:8097/emby/Items/46570/Similar?Limit=12&UserId=42779d61cfa14151a6dc5658485b5b95&ImageTypeLimit=1&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear&EnableTotalRecordCount=false&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:26.153 Debug Server: http/1.1 GET http://192.168.151.59:8097/emby/Users/42779d61cfa14151a6dc5658485b5b95/Items?fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio&IncludeItemTypes=Playlist,BoxSet&Recursive=true&SortBy=SortName&ListItemIds=46570&Limit=12&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:26.153 Debug Server: http/1.1 GET http://192.168.151.59:8097/emby/Items/46570/Similar?userId=42779d61cfa14151a6dc5658485b5b95&limit=12&fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear&IncludeItemTypes=Program&EnableTotalRecordCount=false&GroupProgramsBySeries=true&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3. UserAgent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-08-08 12:45:26.156 Debug Server: http/1.1 Response 200 to 192.168.151.48. Time: 3ms. http://192.168.151.59:8097/emby/Users/42779d61cfa14151a6dc5658485b5b95/Items/46570/SpecialFeatures?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3 2022-08-08 12:45:26.158 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.161 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.162 Debug Server: http/1.1 Response 200 to 192.168.151.48. Time: 8ms. http://192.168.151.59:8097/emby/Items/46570/Similar?userId=42779d61cfa14151a6dc5658485b5b95&limit=12&fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear&IncludeItemTypes=Program&EnableTotalRecordCount=false&GroupProgramsBySeries=true&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3 2022-08-08 12:45:26.166 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.166 Debug Server: http/1.1 Response 200 to 192.168.151.48. Time: 13ms. http://192.168.151.59:8097/emby/Users/42779d61cfa14151a6dc5658485b5b95/Items?fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio&IncludeItemTypes=Playlist,BoxSet&Recursive=true&SortBy=SortName&ListItemIds=46570&Limit=12&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3 2022-08-08 12:45:26.167 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.168 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.169 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.170 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.170 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.171 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.172 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.173 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.174 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.174 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.175 Debug SqliteItemRepository: Public GetItemLinks 2022-08-08 12:45:26.176 Debug Server: http/1.1 Response 200 to 192.168.151.48. Time: 22ms. http://192.168.151.59:8097/emby/Items/46570/Similar?Limit=12&UserId=42779d61cfa14151a6dc5658485b5b95&ImageTypeLimit=1&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear&EnableTotalRecordCount=false&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=Doug’s iPhone&X-Emby-Device-Id=D822837C-567B-4CD1-9BBE-E4F0765EF595&X-Emby-Client-Version=2.2.3 2022-08-08 12:45:26.989 Info VideoEncoder: AppendExtraLogData - Read graph file: C:\Users\Media\Desktop\Stable\programdata\logs\ffmpeg-transcode-42948815-e973-4115-9c4c-5829b5fc1e30_1graph.txt 2022-08-08 12:45:26.989 Info VideoEncoder: AppendExtraLogData - Deserialized GraphData fileStream: 27.00 bytes Graph Count: 0 2022-08-08 12:45:26.992 Info VideoEncoder: AppendExtraLogData - File Deleted 2022-08-08 12:45:26.993 Info VideoEncoder: ProcessRun 'Encoding 429488' Process exited with code 1 - Failed 2022-08-08 12:45:26.993 Error App: Error during sync transcoding *** Error Report *** Version: 4.7.6.0 Command line: C:\Users\Media\Desktop\Stable\system\EmbyServer.dll -noautorunwebapp Operating system: Microsoft Windows 10.0.25158 Framework: .NET 6.0.7 OS/Process: x64/x64 Runtime: C:/Users/Media/Desktop/Stable/system/System.Private.CoreLib.dll Processor count: 8 Data path: C:\Users\Media\Desktop\Stable\programdata Application path: C:\Users\Media\Desktop\Stable\system System.Exception: System.Exception: Error starting ffmpeg at Emby.Server.MediaEncoding.Encoder.BaseEncoder.Start(EncodingJobOptions options, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.MediaEncoding.Encoder.MediaEncoder.EncodeVideo(EncodingJobOptions options, IProgress`1 progress, CancellationToken cancellationToken) at Emby.Server.Sync.SyncJobProcessor.SyncVideo(SyncJobItem jobItem, Video item, User user, Boolean enableConversion, Boolean forceConversion, SyncOptions syncOptions, ISyncProvider provider, IProgress`1 progress, CancellationToken cancellationToken) Source: Emby.Server.MediaEncoding TargetSite: Void MoveNext()
tjmc1134 0 Posted August 9, 2022 Posted August 9, 2022 It looks like the ffmpeg command is missing a file extension on the output file. If I add .mkv to the failing ffmpeg command it works.
Luke 42077 Posted August 11, 2022 Posted August 11, 2022 I see the issue here. We'll get an update out. Thanks for reporting.
Luke 42077 Posted August 13, 2022 Posted August 13, 2022 Emby for iOS 2.2.4 is out to resolve this. You'll need to delete existing affected download jobs on the server and then recreate them. Thanks.
brian5678 7 Posted August 13, 2022 Posted August 13, 2022 (edited) 1 hour ago, Luke said: Emby for iOS 2.2.4 is out to resolve this. You'll need to delete existing affected download jobs on the server and then recreate them. Thanks. Emby iOS v2.2.4 - now Downloads & 'Download To' is also working --- BUT the downloads are NOT playable 'No compatible streams are currently available....' error when trying to playback downloaded media. (from past: iOS app v2.1.9 & v2.2.0 download and playback media correctly). I just newly downloaded same media to Emby iOS apps versions 2.1.9 & 2.2.4 -- results: are 2.1.9 downloads & plays, 2.2.4 downloads & does not play (downloaded media info displayed show them to be the same) upon looking at server logs v2.1.9 transcodes media & v2.2.4 does not transcode. sample media media file attached that has a problem. 1612112402_CartoonCrazysVolume1(1998)-RestorationDemo.mkv Edited August 13, 2022 by brian5678 additional info & test file
Happy2Play 9780 Posted August 13, 2022 Posted August 13, 2022 Only tested 2.2.4 but can confirm converted media 'No compatible streams are currently available....' error and original quality tries to play but just gives a blank screen like the player locked up.
WhackOBill 8 Posted August 14, 2022 Posted August 14, 2022 (edited) All of my iOS devices are giving the "no compatible streams" message as well. I assume there is now some sort of inconsistency between the iOS client and server 4.7.6.0. I'm having to tell people to connect via the web link from their iOS devices and things play just fine then ... except for a small glitch. Oddly, on iOS in Safari, when I select a show to PLAY using the giant play button in the browser version, it goes into the show paused with a blank screen. I then have to swipe up and press the play arrow and then it will start to actually play just fine. Just to be clear, I get the "no compatible streams" message off-network. When I use the iOS app locally, it works fine. When I use it off net, just by turning wi-fi off and going over LTE, I get the dreaded "no compatible streams" message. But I can still play media in the web browser once I get past the Play hitch noted above. I do have an updated cert loaded and I am set to "prefer" secure connection mode but not require it. The version on my iPhone12, for example, is 2.2.4. Edited August 14, 2022 by WhackOBill
Luke 42077 Posted August 17, 2022 Posted August 17, 2022 Is this consistent with all videos? I've done some testing and I've been able to play downloaded video that required conversion.
brian5678 7 Posted August 17, 2022 Posted August 17, 2022 30 minutes ago, Luke said: Is this consistent with all videos? I've done some testing and I've been able to play downloaded video that required conversion. Tests: v2.1.9 iOS app - download test video posted at 4mbps. results -- downloads & plays v2.2.4 iOS app - download test video posted at 4mbps. results -- downloads & DOES NOT play v2.2.4 iOS app - download test video posted at 0.5mbps. results -- downloads & plays test video posted plays when browsed to source file on SMB server with "Files" Apple app and opens & plays within the VLC app
emby-noob 8 Posted August 24, 2022 Posted August 24, 2022 I'm getting the same behavior, just to add to the list. I think it started Th-F of last week, with Synology as the server. Playing on my Apple TV, Windows Browser, and streaming on my iPhone all work. After downloading a file to the iPhone, it will not play getting the no available streams error from the home screen. If I drill down into the Downloads option along the bottom I get the error Happy2Play sees, but the phone doesn't flip to landscape. It stays in portrait mode, all black, with the logo and controls but they don't respond. Happy to provide any other info needed, thanks as always.
Happy2Play 9780 Posted August 24, 2022 Posted August 24, 2022 10 minutes ago, emby-noob said: I'm getting the same behavior, just to add to the list. I think it started Th-F of last week, with Synology as the server. Playing on my Apple TV, Windows Browser, and streaming on my iPhone all work. After downloading a file to the iPhone, it will not play getting the no available streams error from the home screen. If I drill down into the Downloads option along the bottom I get the error Happy2Play sees, but the phone doesn't flip to landscape. It stays in portrait mode, all black, with the logo and controls but they don't respond. Happy to provide any other info needed, thanks as always. @Lukeyes from a converted media standpoint I get the same as I posted in the image above. Original downloads play without issue though. 2.2.5
emby-noob 8 Posted August 24, 2022 Posted August 24, 2022 Ugh, forgot the basics. 2.2.5 on iOS, server's on 4.7.6.0.
brian5678 7 Posted August 24, 2022 Posted August 24, 2022 (edited) Emby iOS App v2.2.5 downloads video media but it still does not play with emby-server-freebsd12_4.8.0.7_amd64.pkg server. -- Results are either "Playback Error No compatible streams are currently available. Please try again later...." OR blank screen with nothing on it. from log 2022-08-24 13:20:39.497 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Configuration?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=615d4020-32ae-4f22-9159-2d6c797c3fc1&X-Emby-Client-Version=4.8.0.7. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36 2022-08-24 13:20:39.498 Debug Server: http/1.1 Response 200 to host2. Time: 1ms. http://192.168.8.37:8096/emby/System/Configuration?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=615d4020-32ae-4f22-9159-2d6c797c3fc1&X-Emby-Client-Version=4.8.0.7 2022-08-24 13:20:39.501 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Logs/Query?SortBy=SortName&SortOrder=Ascending&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate,CommunityRating,OfficialRating,CriticRating&StartIndex=0&EnableImageTypes=Primary,Backdrop,Thumb&ImageTypeLimit=1&Limit=30&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=615d4020-32ae-4f22-9159-2d6c797c3fc1&X-Emby-Client-Version=4.8.0.7. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36 2022-08-24 13:20:39.502 Debug Server: http/1.1 Response 200 to host2. Time: 1ms. http://192.168.8.37:8096/emby/System/Logs/Query?SortBy=SortName&SortOrder=Ascending&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate,CommunityRating,OfficialRating,CriticRating&StartIndex=0&EnableImageTypes=Primary,Backdrop,Thumb&ImageTypeLimit=1&Limit=30&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=615d4020-32ae-4f22-9159-2d6c797c3fc1&X-Emby-Client-Version=4.8.0.7 2022-08-24 13:20:56.783 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Logs/ffmpeg-transcode-541dc6fa-2901-425a-a86d-0a09b3ef0850_1.txt. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36 2022-08-24 13:20:56.784 Debug Server: http/1.1 Response 200 to host2. Time: 1ms. http://192.168.8.37:8096/emby/System/Logs/ffmpeg-transcode-541dc6fa-2901-425a-a86d-0a09b3ef0850_1.txt 2022-08-24 13:20:57.114 Debug Server: http/1.1 SUBSCRIBE http://192.168.8.37:8096/dlna/fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2/contentdirectory/events. UserAgent: Linux/4.4.3-119.drd4tv.6 UPnP/1.0 LGE WebOS TV LGE_DLNA_SDK/1.6.0/06.05.03 DLNADOC/1.50 2022-08-24 13:20:57.114 Debug Server: http/1.1 SUBSCRIBE http://192.168.8.37:8096/dlna/fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2/connectionmanager/events. UserAgent: Linux/4.4.3-119.drd4tv.6 UPnP/1.0 LGE WebOS TV LGE_DLNA_SDK/1.6.0/06.05.03 DLNADOC/1.50 2022-08-24 13:20:57.114 Debug Server: http/1.1 Response 200 to host4. Time: 0ms. http://192.168.8.37:8096/dlna/fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2/contentdirectory/events 2022-08-24 13:20:57.114 Debug Server: http/1.1 Response 200 to host4. Time: 0ms. http://192.168.8.37:8096/dlna/fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2/connectionmanager/events 2022-08-24 13:20:58.308 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Logs/ffmpeg-transcode-01e0342d-9e91-49bb-a73f-680dae3fe1d6_1.txt. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36 2022-08-24 13:20:58.309 Debug Server: http/1.1 Response 200 to host2. Time: 1ms. http://192.168.8.37:8096/emby/System/Logs/ffmpeg-transcode-01e0342d-9e91-49bb-a73f-680dae3fe1d6_1.txt 2022-08-24 13:21:00.077 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Logs/ffmpeg-transcode-97cb25a7-a29b-4643-820e-159e7c327363_1.txt. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36 2022-08-24 13:21:00.078 Debug Server: http/1.1 Response 200 to host2. Time: 1ms. http://192.168.8.37:8096/emby/System/Logs/ffmpeg-transcode-97cb25a7-a29b-4643-820e-159e7c327363_1.txt 2022-08-24 13:21:02.605 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Logs/embyserver.txt. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36 The three video media files downloaded where transcoded BUT are not playable (see attached transcode logs file) ffmpeg-transcode-541dc6fa-2901-425a-a86d-0a09b3ef0850_1.txt ffmpeg-transcode-97cb25a7-a29b-4643-820e-159e7c327363_1.txt ffmpeg-transcode-01e0342d-9e91-49bb-a73f-680dae3fe1d6_1.txt Edited August 24, 2022 by brian5678 additional info
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