brian5678 7 Posted June 20, 2022 Posted June 20, 2022 I attempted two new downloads to two different iOS devices. After days the media still sits in "Ready for Transfer" state 1) delete all queued download media from within Emby Server web interface. 2) restart emby server, power off and on iOS devices 3) from iOS device app request a movie to be downloaded it. 4) wait for transcoding to complete changes to "Ready for Transfer" state 5) wait for 24hrs (nothing downloaded to iOS device) 6) use web GUI as admin onto Emby server, select a different movie to download-to difference iOS device 7) wait for transcoding to complete changes to "Ready for Transfer" state 8 ) wait nothing downloads to either iOS device [ server sync directory was empty before making two download request, sync directory has two directories with videos files in them ] When might this be fixed? Or is there a work around?
Carlo 4560 Posted June 27, 2022 Posted June 27, 2022 Hello @brian5678 did you by any chance read @triggerx post right above Luke's? Are you logging in using Emby Connect or directly to your server? Do you have anything filled in here for your account?
Happy2Play 9780 Posted June 27, 2022 Posted June 27, 2022 @cayars I have been testing on my iPhone 7 (15.5) connecting directly to server locally. Always hangs at Ready to Transfer. 1
brian5678 7 Posted June 27, 2022 Posted June 27, 2022 13 minutes ago, cayars said: Hello @brian5678 did you by any chance read @triggerx post right above Luke's? Are you logging in using Emby Connect or directly to your server? Do you have anything filled in here for your account? Already checked. I am not logged into Emby Connect. I have never setup Emby Connect. 1
ptlh2a 3 Posted June 28, 2022 Author Posted June 28, 2022 I have checked mine as well, and I am not using Emby Connect. 1
Carlo 4560 Posted June 29, 2022 Posted June 29, 2022 Thanks for the feedback everyone. That would definitely seem to rule out Emby Connect as a factor. This will likely require the development team reviewing the code to see why the download process isn't kicking off when it should. @Happy2Play Have you by any chance setup a job that transcodes and is ready to download and then adding one that doesn't require transcoding with a quick shutdown and looking at the database for differences between the jobs? I've not done this, so no SQL to give you but wondering if you've tried anything like this?
Luke 42077 Posted July 14, 2022 Posted July 14, 2022 Hi, please try the new Emby for iOS 2.1.8 update and let us know if this helps with this issue. You want want to cancel existing download jobs on the server and recreate them. Let us know how you get on. Thanks.
laxgator 0 Posted July 15, 2022 Posted July 15, 2022 I had been having this issue too. Last night I upgraded the app to iOS 2.1.8 and was immediately able to download files. I had minimal success in the past (Days to weeks for something to appear) so i would say the issue is resolved for me today. Running Version 4.8.0.3 beta for the server as well. Thank you!
brian5678 7 Posted July 15, 2022 Posted July 15, 2022 (edited) 16 hours ago, Luke said: Hi, please try the new Emby for iOS 2.1.8 update and let us know if this helps with this issue. You want want to cancel existing download jobs on the server and recreate them. Let us know how you get on. Thanks. Edit - Apple App Store was just being funky. I just updated to version 2.1.8. So far the all new requested test downloads are just sitting in "Ready to Transfer" status. I have manual requested download scheduled to be run. Using server v4.8.0.2 Edited July 15, 2022 by brian5678 first post was apples problem
ptlh2a 3 Posted July 15, 2022 Author Posted July 15, 2022 I have my IOS app at 2.1.8, and server at 4.7.5.0, and it still does not allow me to download.
brian5678 7 Posted July 16, 2022 Posted July 16, 2022 On 7/14/2022 at 3:51 PM, Luke said: Hi, please try the new Emby for iOS 2.1.8 update and let us know if this helps with this issue. You want want to cancel existing download jobs on the server and recreate them. Let us know how you get on. Thanks. On 7/15/2022 at 8:29 AM, brian5678 said: I just updated to version 2.1.8. So far the all new requested test downloads are just sitting in "Ready to Transfer" status. I have manual requested download scheduled to be run. Using server v4.8.0.2 Sadly, I have to report the media is still not downloading to my iOS devices. All newly requested downloads just sit in "Ready to Transfer" status. The only error in the log I can find is a "2022-07-15 19:42:03.838 Error Server: Access token is invalid or expired." I assume this the server log entries attempting the Sync or Download 2022-07-15 23:38:51.145 Debug Server: http/1.1 Response 200 to host2. Time: 6ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items?Recursive=true&IncludeItemTypes=BoxSet&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=BiPodt&X-Emby-Device-Id=A20E0DF9-6F35-49F8-AC91-B53E6987EE9A&X-Emby-Client-Version=2.1.8 2022-07-15 23:38:52.333 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Sync/Jobs?TargetId=A20E0DF9-6F35-49F8-AC91-B53E6987EE9A&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=BiPodt&X-Emby-Device-Id=A20E0DF9-6F35-49F8-AC91-B53E6987EE9A&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (iPod touch; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-07-15 23:38:52.334 Debug Server: http/1.1 Response 200 to host2. Time: 1ms. http://192.168.8.37:8096/emby/Sync/Jobs?TargetId=A20E0DF9-6F35-49F8-AC91-B53E6987EE9A&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=BiPodt&X-Emby-Device-Id=A20E0DF9-6F35-49F8-AC91-B53E6987EE9A&X-Emby-Client-Version=2.1.8 I have updated server to v4.8.0.5 (4.8.0.6 build for freebsd was not available). And using iOS v2.1.8. Please let me known how I can better assist in resolving this. Attached are summarized logs from last days. embyserver-20220715-edit.txt embyserver-20220716-edit.txt embyserver-20220716-2-edit.txt
Happy2Play 9780 Posted July 16, 2022 Posted July 16, 2022 @brian5678 Do you get the same results if you disable your wifi, launch app, ensure "download only on wifi" is disabled, and download a new item?
brian5678 7 Posted July 16, 2022 Posted July 16, 2022 12 minutes ago, Happy2Play said: @brian5678 Do you get the same results if you disable your wifi, launch app, ensure "download only on wifi" is disabled, and download a new item? The download settings menu on one iOS device does NOTHING (so I can not get to setting). The other iOS device I just changed and manually scheduled transfer action. I am still not seeing anything downloaded or transferred. 2022-07-16 13:15:09.517 Info App: Udp message sent to 192.168.8.160:63367 2022-07-16 13:15:10.530 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/system/info/public. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:10.530 Debug Server: http/1.1 Response 200 to host3. Time: 0ms. http://192.168.8.37:8096/emby/system/info/public 2022-07-16 13:15:10.559 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/web/manifest.json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:10.559 Debug Server: http/1.1 Response 304 to host3. Time: 0ms. http://192.168.8.37:8096/emby/web/manifest.json 2022-07-16 13:15:10.562 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/web/strings/en-US.json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:10.562 Debug Server: http/1.1 Response 304 to host3. Time: 0ms. http://192.168.8.37:8096/emby/web/strings/en-US.json 2022-07-16 13:15:10.572 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Info. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:10.573 Debug Server: http/1.1 Response 200 to host3. Time: 1ms. http://192.168.8.37:8096/emby/System/Info 2022-07-16 13:15:10.598 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/DisplayPreferences/usersettings?userId=3b601f94d2ae43b88550e8303aa46c7d&client=emby&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:10.598 Debug Server: http/1.1 Response 200 to host3. Time: 0ms. http://192.168.8.37:8096/emby/DisplayPreferences/usersettings?userId=3b601f94d2ae43b88550e8303aa46c7d&client=emby&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:10.599 Info Server: http/1.1 POST http://192.168.8.37:8096/emby/Sessions/Capabilities/Full?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:10.605 Debug AuthenticationRepository: UpdateCapabilities id: 4 2022-07-16 13:15:10.605 Info Server: http/1.1 Response 204 to host3. Time: 7ms. http://192.168.8.37:8096/emby/Sessions/Capabilities/Full?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8&reqformat=json 2022-07-16 13:15:10.638 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:10.638 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:10.638 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Views?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:10.639 Debug Server: http/1.1 Response 200 to host3. Time: 1ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:10.639 Debug Server: http/1.1 Response 200 to host3. Time: 1ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Views?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:10.639 Debug Server: http/1.1 Response 200 to host3. Time: 1ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:11.316 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Resume?Recursive=true&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&MediaTypes=Video&Limit=12&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:11.317 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Resume?Recursive=true&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&MediaTypes=Audio&Limit=12&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:11.317 Debug Server: http/1.1 Response 200 to host3. Time: 0ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Resume?Recursive=true&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&MediaTypes=Audio&Limit=12&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:11.318 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Latest?Limit=16&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=9302&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:11.324 Debug Server: http/1.1 Response 200 to host3. Time: 8ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Resume?Recursive=true&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&MediaTypes=Video&Limit=12&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:11.325 Debug Server: http/1.1 Response 200 to host3. Time: 8ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Latest?Limit=16&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=9302&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:11.348 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Latest?Limit=16&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=18442&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:11.349 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Latest?Limit=16&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=12775&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:11.349 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Latest?Limit=16&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=18447&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:11.350 Debug Server: http/1.1 Response 200 to host3. Time: 1ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Latest?Limit=16&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=18442&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:11.354 Debug Server: http/1.1 Response 200 to host3. Time: 4ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Latest?Limit=16&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=18447&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:11.359 Debug Server: http/1.1 Response 200 to host3. Time: 10ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items/Latest?Limit=16&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate&ImageTypeLimit=1&EnableImageTypes=Primary,Backdrop,Thumb&ParentId=12775&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:15:15.318 Info Server: http/1.1 POST http://192.168.8.37:8096/emby/Sessions/Capabilities/Full?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:15:15.319 Debug AuthenticationRepository: UpdateCapabilities id: 4 2022-07-16 13:15:15.319 Info Server: http/1.1 Response 204 to host3. Time: 1ms. http://192.168.8.37:8096/emby/Sessions/Capabilities/Full?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8&reqformat=json 2022-07-16 13:15:57.167 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=BiPodt&X-Emby-Device-Id=A20E0DF9-6F35-49F8-AC91-B53E6987EE9A&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (iPod touch; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 2022-07-16 13:15:57.168 Debug Server: http/1.1 Response 200 to host2. Time: 1ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=BiPodt&X-Emby-Device-Id=A20E0DF9-6F35-49F8-AC91-B53E6987EE9A&X-Emby-Client-Version=2.1.8 2022-07-16 13:18:47.150 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:18:47.151 Debug Server: http/1.1 Response 200 to host3. Time: 1ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d?X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:18:47.159 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items?Recursive=true&IncludeItemTypes=BoxSet&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:18:47.162 Debug Server: http/1.1 Response 200 to host3. Time: 3ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items?Recursive=true&IncludeItemTypes=BoxSet&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:18:47.165 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items?Recursive=true&IncludeItemTypes=Playlist&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:18:47.165 Debug Server: http/1.1 Response 200 to host3. Time: 1ms. http://192.168.8.37:8096/emby/Users/3b601f94d2ae43b88550e8303aa46c7d/Items?Recursive=true&IncludeItemTypes=Playlist&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:18:49.515 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Sync/Jobs?TargetId=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) 2022-07-16 13:18:49.516 Debug Server: http/1.1 Response 200 to host3. Time: 1ms. http://192.168.8.37:8096/emby/Sync/Jobs?TargetId=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client=Emby for iOS&X-Emby-Device-Name=B3iPad&X-Emby-Device-Id=7F54F8F9-3006-4A1F-8FE1-32F2938B922C&X-Emby-Client-Version=2.1.8 2022-07-16 13:18:53.403 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/89e079ffbe1f42699c26a87741337b74?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 13:18:53.404 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/Users/89e079ffbe1f42699c26a87741337b74?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5 2022-07-16 13:18:53.481 Debug App: ScheduledTasksWebSocketListener Begin transmitting over websocket to 192.168.8.16 2022-07-16 13:18:53.493 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/ScheduledTasks?isHidden=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 13:18:53.494 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/ScheduledTasks?isHidden=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5 2022-07-16 13:18:58.289 Info Server: http/1.1 POST http://192.168.8.37:8096/emby/ScheduledTasks/Running/9c4589c712196c27894f665a58cc42e3?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 13:18:58.290 Info Server: http/1.1 Response 204 to host1. Time: 0ms. http://192.168.8.37:8096/emby/ScheduledTasks/Running/9c4589c712196c27894f665a58cc42e3?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5 2022-07-16 13:18:58.322 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/ScheduledTasks?isHidden=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 13:18:58.322 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/ScheduledTasks?isHidden=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5 2022-07-16 13:19:05.044 Debug App: ScheduledTasksWebSocketListener stop transmitting over websocket to 192.168.8.16 2022-07-16 13:19:05.083 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Configuration?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 13:19:05.084 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/System/Configuration?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5 2022-07-16 13:19:05.094 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Logs/Query?SortBy=SortName&SortOrder=Ascending&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate,CommunityRating,OfficialRating,CriticRating&StartIndex=0&EnableImageTypes=Primary,Backdrop,Thumb&ImageTypeLimit=1&Limit=30&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 13:19:05.095 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/System/Logs/Query?SortBy=SortName&SortOrder=Ascending&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate,CommunityRating,OfficialRating,CriticRating&StartIndex=0&EnableImageTypes=Primary,Backdrop,Thumb&ImageTypeLimit=1&Limit=30&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.5 2022-07-16 13:19:09.421 Debug App: Begin Sending Alive Notifications For All Devices 2022-07-16 13:19:09.421 Debug App: Sending alive notification MediaServer - fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2 2022-07-16 13:19:10.047 Debug App: Sending alive notification MediaServer - fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2 2022-07-16 13:19:10.672 Debug App: Sending alive notification MediaServer - fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2 2022-07-16 13:19:11.297 Debug App: Sending alive notification ContentDirectory - fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2 2022-07-16 13:19:11.928 Debug App: Sending alive notification ContentDirectory - fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2 2022-07-16 13:19:12.561 Debug App: Sending alive notification ConnectionManager - fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2 2022-07-16 13:19:13.188 Debug App: Sending alive notification ConnectionManager - fe625b44-ed84-4c9b-ba57-d9ee9b02d1e2 2022-07-16 13:19:13.810 Debug App: Completed Sending Alive Notifications For All Devices 2022-07-16 13:19:15.320 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Logs/embyserver.txt. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36
Luke 42077 Posted July 16, 2022 Posted July 16, 2022 I would also check iOS permissions and make sure you haven't disabled local network access for the app or background syncing.
Happy2Play 9780 Posted July 16, 2022 Posted July 16, 2022 1 minute ago, brian5678 said: The download settings menu on one iOS device does NOTHING (so I can not get to setting). What do you mean does nothing?
brian5678 7 Posted July 16, 2022 Posted July 16, 2022 Person (button - upper right corner) -> App Settings -> Downloads (Emby for iOS) --- Results prior nothing, After power cycling iOS device now works.
brian5678 7 Posted July 16, 2022 Posted July 16, 2022 iOS device settings have been set enable local network access and background syncing for Emby app since I first reported the problem. "download only on wifi" was enabled but after v4.8.0.6 server update is NOW disabled 1) Delete all queued downloads 2) power off iOS devices 3) stop emby server and updated to 4.8.0.6 4) power only one iOS device 5) select a short movie to download from iOS emby app -- Results: converts and sits in "Ready to Transfer" status. 6) from web server gui, start a Media Transfer from scheduled task Results: "Ready to Transfer" status.embyserver (6).txt
Happy2Play 9780 Posted July 16, 2022 Posted July 16, 2022 1 minute ago, brian5678 said: iOS device settings have been set enable local network access and background syncing for Emby app since I first reported the problem. "download only on wifi" was enabled but after v4.8.0.6 server update is NOW disabled 1) Delete all queued downloads 2) power off iOS devices 3) stop emby server and updated to 4.8.0.6 4) power only one iOS device 5) select a short movie to download from iOS emby app -- Results: converts and sits in "Ready to Transfer" status. 6) from web server gui, start a Media Transfer from scheduled task Results: "Ready to Transfer" status.embyserver (6).txt And do you get the same result if you login remotely (not on LAN)?
brian5678 7 Posted July 16, 2022 Posted July 16, 2022 I do not have remote access setup. I do not know Is the log showing it is trying to transfer?? Why is it stopping -- "Debug App: ScheduledTasksWebSocketListener stop transmitting over websocket to 192.168.8.16" 2022-07-16 14:01:49.260 Debug App: ScheduledTasksWebSocketListener Begin transmitting over websocket to 192.168.8.16 2022-07-16 14:01:49.261 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/Users/89e079ffbe1f42699c26a87741337b74?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6 2022-07-16 14:01:49.275 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/ScheduledTasks?isHidden=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 14:01:49.276 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/ScheduledTasks?isHidden=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6 2022-07-16 14:02:00.964 Info Server: http/1.1 POST http://192.168.8.37:8096/emby/ScheduledTasks/Running/9c4589c712196c27894f665a58cc42e3?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 14:02:00.965 Info Server: http/1.1 Response 204 to host1. Time: 1ms. http://192.168.8.37:8096/emby/ScheduledTasks/Running/9c4589c712196c27894f665a58cc42e3?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6 2022-07-16 14:02:00.996 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/ScheduledTasks?isHidden=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 14:02:00.997 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/ScheduledTasks?isHidden=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6 2022-07-16 14:06:27.010 Debug App: ScheduledTasksWebSocketListener stop transmitting over websocket to 192.168.8.16 2022-07-16 14:06:27.043 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/Users/89e079ffbe1f42699c26a87741337b74?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 14:06:27.045 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/Users/89e079ffbe1f42699c26a87741337b74?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6 2022-07-16 14:06:27.046 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Configuration?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 14:06:27.046 Debug Server: http/1.1 GET http://192.168.8.37:8096/emby/System/Logs/Query?SortBy=SortName&SortOrder=Ascending&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate,CommunityRating,OfficialRating,CriticRating&StartIndex=0&EnableImageTypes=Primary,Backdrop,Thumb&ImageTypeLimit=1&Limit=30&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 2022-07-16 14:06:27.046 Debug Server: http/1.1 Response 200 to host1. Time: 0ms. http://192.168.8.37:8096/emby/System/Configuration?X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6 2022-07-16 14:06:27.046 Debug Server: http/1.1 Response 200 to host1. Time: 1ms. http://192.168.8.37:8096/emby/System/Logs/Query?SortBy=SortName&SortOrder=Ascending&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate,CommunityRating,OfficialRating,CriticRating&StartIndex=0&EnableImageTypes=Primary,Backdrop,Thumb&ImageTypeLimit=1&Limit=30&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome Windows&X-Emby-Device-Id=e21e895f-9073-4859-87db-7732a6e94bc1&X-Emby-Client-Version=4.8.0.6
Happy2Play 9780 Posted July 16, 2022 Posted July 16, 2022 7 minutes ago, brian5678 said: I do not have remote access setup. I do not know That is the problem and @Lukewill have to comment but without Remote access you cannot download to a iOS device. I noted this in private testing a local LAN only connection will not download.
brian5678 7 Posted July 16, 2022 Posted July 16, 2022 (edited) 8 minutes ago, Happy2Play said: That is the problem and @Lukewill have to comment but without Remote access you cannot download to a iOS device. I noted this in private testing a local LAN only connection will not download. It did before when I first set it up. Where is Remote access setup? Edited July 16, 2022 by brian5678 -
Happy2Play 9780 Posted July 16, 2022 Posted July 16, 2022 3 minutes ago, brian5678 said: It did before when I first set it up. Where is Remote access setup? Setting-Network But still need to ensure connectivity. Emby Connectivity
brian5678 7 Posted July 16, 2022 Posted July 16, 2022 Remote access now on and still no videos transferred to iOS devices embyserver7.txt
Happy2Play 9780 Posted July 16, 2022 Posted July 16, 2022 @brian5678 Not sure as I have no issues on 2.1.7 or 2.1.8 downloading once I figured out the WAN requirement. FYI a server log will not provide any insight on the Client not downloading.
Luke 42077 Posted July 22, 2022 Posted July 22, 2022 There are more download fixes in Emby for iOS 2.2.0, which is currently rolling out. Thanks guys.
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