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Web Client Often Cuts out mid-song


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christracey
Posted

Hi,

Please see attached error log. I'm running on Synology GSM7, streaming to my work PC using Emby Connect and the web interface. Roughly every other song will just stop playing midway through. Pressing play does nothing - I have to drag the song position slider forward a bit and it will usually start playing again, though sometimes I have to drag it a little bit further.

Having a brief scan of the error log, I'm thinking it is likely something to do with my network at work. As the only IT manager on site however, I can probably make any changes you have to recommend.

Cheers

embyserver.txt

Posted

Hi, did you install via Package Center or our manual downloads?

Happy2Play
Posted
4 minutes ago, christracey said:

Manual downloads

Is there a reason you have not updated to 4.6.7.0?

christracey
Posted

No, just haven't had time. I will give it a go, though this has been happening ever since I got Emby more than six months ago.

Happy2Play
Posted
2 minutes ago, christracey said:

No, just haven't had time. I will give it a go, though this has been happening ever since I got Emby more than six months ago.

This only happens on your Work remote connection or all remote connections?

christracey
Posted

It works on my iPhone OK, I'm thinking it's my work connection. Partner doesn't seem to have any issues using it at their workplace either.

Posted

Hi, so you can't recreate the issue anywhere else?

christracey
Posted

Nowhere I am able to test, no.

Posted

OK we'll take a look at it. Thanks.

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