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Chromecast with AndroidTV Buffering


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Posted (edited)

Having an issue with certain media constantly buffering (every 3-4 seconds). Thought I had the same issue as the following post but I tried their resolution to no avail. Server is not taxed in any way, network and wireless are performing fine, other media plays fine. At time of streaming I see the Chromecast using no more than 10Mbps. Media plays fine from other platforms (e.g. Chrome on Windows)

Server logs available for DM, below is a screenshot of the media info. Also attached are stats for the device from the wireless controller during playback.

 

Reference forum post:

 

Capture.PNG

Device wireless performance stats.PNG

Edited by ServerGuy
Adding wireless statistics
Posted

Log has been sent,

Media being played back is the same as the screenshot above. How its made S21E06
Log was sent at 09:55AM CST
User playing media is HickmanMediaHub from server Meeseeks

 

Posted

Hi.  Can I please see the server log that corresponds exactly with that app log?

Thanks.

Posted (edited)
11 minutes ago, ebr said:

Hi.  Can I please see the server log that corresponds exactly with that app log?

Thanks.

No problem, sent you a DM

Edited by ServerGuy
typo
Posted

Thanks.  I don't see anything unusual in the server log and the app log just shows the player going into a buffering state while it waits for data.  I'm afraid I cannot see why it had to wait.

Posted
1 hour ago, ebr said:

Thanks.  I don't see anything unusual in the server log and the app log just shows the player going into a buffering state while it waits for data.  I'm afraid I cannot see why it had to wait.

Do you need any additional logs/info?

Posted

No, there is nothing else you can provide in this instance.  It could be a network bottleneck or a hardware bottleneck or...

What kind of drive is the media on and how is it connected?

Posted

Shouldnt be server or network side, I can play the problem media on other platforms via direct streaming and it plays fine. Seems to be limited to the client platform. 

Just in case, 
Server is Dell R720xd, dual proc, 16 core each @ 2.60ghz, 64GB RAM @1600MHz
Storage is a flash array (IBM Flashsystem 820) direct connected via 8Gbps fiber channel
Onboard storage is available as well for testing and is a RAID6 of 12 - 4TB - 7200 RPM spinners
OS drive is a RAID1 of 500GB SSDs
Network is running 1Gbps both internally and WAN side, up and down. Cisco 3560G-PoE core
Wireless is mainly comprised of Unifi AC-Pro in mesh. Testing using a wifi analyzer on the chromecast i get the capable speeds you see in the screenshot on my first post (300 down x 200 up minimum)

I can give you direct access to my server as well if needed for testing. I am externally accessible. 

One thing I noticed, is that any other direct stream media I play, the Chromecast will build up a significant buffer if paused. When playing the problem media, the buffer never extends beyond maybe 2 or 3 seconds, even while paused.

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