No subtitles options in library settings

[saffar4ever 0]

Hi,

Correct me if I am wrong, I don't see the subtitles options in the library options anymore. I have OpenSubtitles plugin installed. 

Is this a bug or a wrong setting I have?

Regards,

Meshaal

[Luke 42077]

Hi there, where are you looking for them?

[saffar4ever 0]

Hi Luke,

I went to the web app > Settings > Library > chose a library > Selected show advanced settings.

I am pretty sure the settings were there, especially the option to choose which subtitle to automatically download.

[GrimReaper 4739]

What type library you're looking in? 

[saffar4ever 0]

Both (Movies) and (TV Shows)

[GrimReaper 4739]

Well, that's a strange one. Could you install some other sub plugin (Podnapisi, Addic7ed...) from plugin catalogue and see if same can be observed? 

[saffar4ever 0]

I installed Addic7ed and still the same problem.

By the way, on Android app, I can see the subtitles options. I can also see OpenSubtitles and Addic7ed both listed. I assume it is a problem with the web app only. 

[GrimReaper 4739]

Have you tried from another browser? 

[saffar4ever 0]

Good idea.

I just tried Firefox and for some unknown reason, I couldn't login. I don't use Firefox anyway.

I also just tried Edge and I was able to login. Unfortunately, the same issue exists. 

[Luke 42077]

Please attach the emby server log. Thanks.

[saffar4ever 0]

Please find the direct link to the server log here : https://drive.google.com/file/d/12ec7EUg9LbTbsLG2ckO2wsV0naB8sc5z/view?usp=sharing

[Luke 42077]

@saffar4ever are you still having an issue with this? If you use our hosted web app, do you see the options?

http://app.emby.media

[saffar4ever 0]

Yes, I still have the issue. I always use the hosted web app to login.

You have given me the idea to try the local instance. Surprisingly, I can see the options in the local instance!

I guess the issue is with the hosted web app.

[Luke 42077]

OK that's strange. Can you try it again and see if they're visible now? Thanks.