MBSki 1114 Posted January 30, 2022 Posted January 30, 2022 I'm experiencing really strange behavior in the Android mobile app. Certain songs constantly skip parts of the song. It's only certain songs and it's ONLY on MY phone. The same exact songs play fine everywhere else, even on my wife's phone which is the exact same model. I even uninstalled and reinstalled and nothing changed. Is there a cache on the phone somewhere that is stuck with a corrupt version of the songs? I can't figure out how to clear the issue.
Luke 42077 Posted February 1, 2022 Posted February 1, 2022 @FrostByte do you see this with your wma's?
MBSki 1114 Posted February 1, 2022 Author Posted February 1, 2022 7 minutes ago, Luke said: @FrostByte do you see this with your wma's? Just FYI, I've never experienced this in the 2 years I've been using Emby. It just started happening and I have no idea why. It's really strange. Especially since it only happens on my device and not my wife's.
MBSki 1114 Posted February 1, 2022 Author Posted February 1, 2022 This is definitely something wrong ony specific device. I tried on another phone withy account and it was fine. There's corrupt songs on my device and they didn't go away even after uninstalling. How do I fully remove the app from my phone and clear out ALL data?
FrostByte 5392 Posted February 1, 2022 Posted February 1, 2022 (edited) 35 minutes ago, Luke said: @FrostByte do you see this with your wma's? No, I have lots of WMA and they are direct playing with no problems on both my phone (.35) and my Shield (.37) Edited February 1, 2022 by FrostByte
MBSki 1114 Posted February 1, 2022 Author Posted February 1, 2022 1 minute ago, FrostByte said: No, I have lots of WMA and they direct playing with no problems on both my phone (.35) and my Shield (.37) Me too, it's just 1 specific device that has an issue. I think there are corrupt files cached on my device somehow. How do I clear the bad files?
FrostByte 5392 Posted February 1, 2022 Posted February 1, 2022 Hmm...not sure. I've never needed to do that I'll see if I can find something
FrostByte 5392 Posted February 1, 2022 Posted February 1, 2022 (edited) There is a Temporary Working Folder, but that's just for downloads and conversions I think Edited February 1, 2022 by FrostByte
FrostByte 5392 Posted February 1, 2022 Posted February 1, 2022 Oh, you can clear cache in app settings just like the Shield
FrostByte 5392 Posted February 1, 2022 Posted February 1, 2022 Phone Settings...Apps... Emby...Storage. Then there is a Clear data and clear cache button just like on the SHield
MBSki 1114 Posted February 1, 2022 Author Posted February 1, 2022 11 minutes ago, FrostByte said: Phone Settings...Apps... Emby...Storage. Then there is a Clear data and clear cache button just like on the SHield Oh right! Forgot about that. Didn't work though. @Luke Any idea where I can clear these corrupt songs? 1
MBSki 1114 Posted February 26, 2022 Author Posted February 26, 2022 @Luke Following up on this. How do I clear these corrupted songs from my Android device?
Luke 42077 Posted February 26, 2022 Posted February 26, 2022 Are these downloads? Otherwise threre is nothing to clear
MBSki 1114 Posted February 26, 2022 Author Posted February 26, 2022 No, they aren't downloads. It seems there's something stuck in cache. How else would you explain the stuttering? I can't think of any other reason why it would be stuttering unless it's using a bad cached file. Any other ideas on what could be going on?
Luke 42077 Posted March 1, 2022 Posted March 1, 2022 I don't know at those point. Can you provide a sample file for testing? Thanks.
MBSki 1114 Posted March 1, 2022 Author Posted March 1, 2022 2 hours ago, Luke said: I don't know at those point. Can you provide a sample file for testing? Thanks. Ok, thanks. I'll send you a PM with a few examples.
Luke 42077 Posted March 1, 2022 Posted March 1, 2022 What device and version of android has the problem?
MBSki 1114 Posted March 1, 2022 Author Posted March 1, 2022 17 minutes ago, Luke said: What device and version of android has the problem? Samsung Galaxy s20, 5g, Android version 12. But, I have 2 phones that are exactly the same and 1 works the other doesn't. Which is why it seems like a cached version of the song is somehow stuck on the phone.
Luke 42077 Posted March 4, 2022 Posted March 4, 2022 No, there's no caching of played media files. Is this on a remote connection?
MBSki 1114 Posted March 4, 2022 Author Posted March 4, 2022 19 minutes ago, Luke said: No, there's no caching of played media files. Is this on a remote connection? On both remote or local. It's the same issue either way. It's baffling.
Luke 42077 Posted March 4, 2022 Posted March 4, 2022 I wonder if it's just cutting out due to not getting data quickly enough. Please attach the emby server log. Thanks.
Luke 42077 Posted March 4, 2022 Posted March 4, 2022 Looks like it's direct playing. What you could try to do to confirm that it might be network related is lower the music quality setting and then see if it happens with that. Try setting it to 128k.
MBSki 1114 Posted March 4, 2022 Author Posted March 4, 2022 3 minutes ago, Luke said: Looks like it's direct playing. What you could try to do to confirm that it might be network related is lower the music quality setting and then see if it happens with that. Try setting it to 128k. Yea, I was looking for that option but I can't find it anywhere. The only place to do that is in downloads. Where exactly should I go to change the setting to 128k?
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now