No compatible streams are currently available error

[stillwater 0]

All of sudden today, none of my videos can be played. They all getting same “No compatible streams are currently available …” error. Nothing has been changed. The server is on Windows 10 21H2 and Emby has current version. Tried web, Emby app iOS and iPadOS, same. Any help will be really appreciated.

embyserver.txt

Edited January 15, 2022 by stillwater
added log file.

[Luke 42085]

Hi there, can you please try rebooting your server machine and see if that helps? Thanks.

[stillwater 0]

Thank you. Done. Rebooted the machine and rebooted the server after the machine rebooted. I know that's redundant. But problem still exist. 

[stillwater 0]

[stillwater 0]

New log file attached. After the server computer and the server itself reboot. 

embyserver.txt

[Luke 42085]

I think somehow you're managing to start multiple instances of the server at once:

Quote

2022-01-15 10:54:24.985 Error Server: Error processing request
    *** Error Report ***
    Version: 4.6.7.0
    Command line: C:\Users\Josef\AppData\Roaming\Emby-Server\system\EmbyServer.dll -service
    Operating system: Microsoft Windows 10.0.19044
    Framework: .NET Core 3.1.21
    OS/Process: x64/x64
    Runtime: C:/Users/Josef/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 8
    Data path: C:\Users\Josef\AppData\Roaming\Emby-Server\programdata
    Application path: C:\Users\Josef\AppData\Roaming\Emby-Server\system
    SQLitePCL.pretty.SQLiteException: Busy: database is locked
    SQLitePCL.pretty.SQLiteException: Exception of type 'SQLitePCL.pretty.SQLiteException' was thrown.
       at SQLitePCL.pretty.SQLiteException.CheckOk(sqlite3 db, Int32 rc)

That's usually what those database locked errors mean, so that's why I asked you to reboot. So you need to find the source of this and stop it from happening. It looks like you setup emby server as a windows service. What's probably happening is you're starting it both as a service and application at the same time.

Also occasionally a locked db error can be a cause of corruption, in which we have a help topic on that: https://support.emby.media/support/solutions/articles/44002210894-corrupt-database

But first I would make sure you're not starting multiple instances of the server at once.

[stillwater 0]

Thank you so much! Yes, I do set it up running as service when I first setup the server a while ago. Let me remove that service  and see how it goes. Will keep you posted.

[stillwater 0]

The disabling the Emby Server service didn't fix the issue. But the link you. sent to me, which asks me to delete library.db-shm & library.db-wal fixed the problem. Thanks again

[Luke 42085]

Thanks for the feedback.

[soyemby 0]

On 1/15/2022 at 12:58 PM, stillwater said:

The disabling the Emby Server service didn't fix the issue. But the link you. sent to me, which asks me to delete library.db-shm & library.db-wal fixed the problem. Thanks again

How were you able to delete this when server wasn't on? It wouldn't let me delete it.

[Luke 42085]

8 minutes ago, soyemby said:

How were you able to delete this when server wasn't on? It wouldn't let me delete it.

Hi, try rebooting your machine and see if that helps.