Unable to decode DTS audio by software

[Tougen 1]

My previous version was 4.5.2.0. it was available.

When the client prompted that the version was too old, I upgraded to the latest version.

Play a movie that has DTS audio, using software transcoding. It does not play.

Can I roll back to an older version and will it affect the database?

[Luke 42077]

Hi there, can we please look at an example?

 

Thanks !

[Tougen 1]

2022-01-12 22:38:41.253 Info Server: http/1.1 GET http://*.*.*.*:8096/emby/videos/131416/hls1/main/510.ts?DeviceId=8166FD93-66BA-41F6-92FB-D3F24809757F&MediaSourceId=053a128fb432b70c4070ede4c644d170&PlaySessionId=09ed71706c7f4b58a75710e51d8ee4b0&VideoCodec=h264,hevc,mpeg2video&AudioCodec=ac3,mp3,aac&VideoBitrate=59232000&AudioBitrate=768000&AudioStreamIndex=1&SubtitleStreamIndex=2&SubtitleMethod=Encode&TranscodingMaxAudioChannels=6&SegmentContainer=ts&SegmentLength=3&MinSegments=1&BreakOnNonKeyFrames=True&hevc-profile=Main,Main10&TranscodeReasons=AudioCodecNotSupported,DirectPlayError&allowVideoStreamCopy=false. Connection=keep-alive, Accept=*/*, Host=127.0.0.1:8096, User-Agent=libmpv, Icy-MetaData=1
2022-01-12 22:38:41.259 Error Server: Error processing request
	*** Error Report ***
	Version: 4.6.7.0
	Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
	Operating system: Linux version 5.15.7-1.el7.elrepo.x86_64 (mockbuild@Build64R7) (gcc (GCC) 9.3.1 20200408 (Red Hat 9.3.1-2), GNU ld version 2.32-16.el7) #1 SMP Mon Dec
	Framework: .NET Core 3.1.21
	OS/Process: x64/x64
	Runtime: system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: /config
	Application path: /system
	System.ArgumentException: System.ArgumentException: User does not have video remuxing permission.
	   at Emby.Server.MediaEncoding.Api.BaseStreamingService.ValidateUserPermissions(StreamState state, String outputPath, TranscodingJobType transcodingJobType)
	   at Emby.Server.MediaEncoding.Api.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationToken cancellationToken, Boolean acquireResources)
	   at Emby.Server.MediaEncoding.Api.Hls.DynamicHlsService.GetDynamicSegment(StreamRequest request, String playlistId, String segmentId, Int32 subtitleStreamIndex)
	   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
	   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
	   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
	Source: Emby.Server.MediaEncoding
	TargetSite: Void ValidateUserPermissions(Emby.Server.MediaEncoding.Api.StreamState, System.String, Emby.Server.MediaEncoding.Encoder.TranscodingJobType)

 

 

This is the report log.It does not work whether the audio is transcoded in hardware or software.

[Luke 42077]

This is the reason for the problem:

[Tougen 1]

2 hours ago, Luke said:

This is the reason for the problem:

But I don't want to transcode the video. Because all my movies have built-in subtitles, it can't use hardware acceleration.