Help please, Father passed away.

[TheWolfie989 0]

My Dad had an emby server set up in the house and passed away recently so taking care of it now falls to me. He didnt teach me anything though so im new to this. I can access the server through the login he set up for me on a roku tv (hisense), but not a an Onn Android device. What do I do to give the login set up for me on a roku device to appear on the Onn device?

[Sammy 790]

Sorry for your loss.

You should be able to enter the same credentials for the Onn device that were used on the Roku device. Was it via Emby Connect or was it a direct login to the server?

Do you happen to have the administrator password? That is going to be critical to maintain it going forward. If that is not the case then you will need to set up a new server and ask the admins here if you can transfer the Premiere Key to that server. Once you have control of the server you can add users and devices.

 

[Happy2Play 9780]

Yes knowing if you have admin access would be the first step here.  But as long as you have local access to the Emby installation we can get you set on this install.

You will need to email billingsupport@emby.media about changed premiere key email address.

 

 

 

 

[ebr 16173]

15 hours ago, Happy2Play said:

You will need to email billingsupport@emby.media about changed premiere key email address.

Hi.  There will be no problem using the same Premiere key on a new server if that is what you end up doing.