Live TV screen grab pictures missing

[cochize1 55]

So, I have recently moved my whole metadata folder back from some random to its original location. Scanning the metadata folder from Scheduled Tasks helped with mismatched urls for collections, networks etc. but I have just noticed that my Live TV and recording are missing the pictures. There are only pics for a screen grab of the show newly recorded and station logos. Any idea what should I refresh or delete in order to get the pictures back?

[Carlo 4561]

Hi, The images no longer exist if you just arbitrarily moved the folders out from under Emby without making a copy first to the new location and then change the Library->Advanced-Meta-Data Path.

You can try this which may help.  Make sure the meta-data is in the location mentioned above.  Then go to scheduled task and run the job called "Scan Metadata Folder".

[cochize1 55]

Ok, so I have pointed in Library --> Advanced to a location of metadata folder on my Synology and run Scan Metadata Folder. It helped a bit but:

1. It wiped completely my custom pictures for collections, studios and ganres.

2. People pictures were showing only in their detailed page and are recreated only after running Scan For Missing Metadata per library (which is currently running library by library and it will take awhile).

3. For Live TV pictures. It did help actually and most of screen grab pictures are displayed, but some are still missing.

My question now, as I can manually recreate points 1 and 2 and l probably will do so soon, as for Live TV is there a way to have all screen grabs shown or maybe they will recreate themselves in time when xmltv for my m3u list will be updated?

Edited January 5, 2022 by cochize1

[Carlo 4561]

No, reloading the guide data won't help with things already recorded.

Have you tried a meta-data refresh with the option to replace graphics?
Hint. select 5 to 10 media objects and test on the small group first before doing the whole library.

[Luke 42078]

@cochize1 ?

[cochize1 55]

@LukeWell, I still see things are missing even after "replace graphics" option marked:

Edited January 6, 2022 by cochize1

[Luke 42078]

What exactly is missing?

[cochize1 55]

Some screen grab pictures for programms (not all, I also thought that it is per channel but as you can see in the attached picture above at AMC channel, the only first 2 are missing).

As for the recorded channels section, I believe you call it season and series pictures (although this example above is a soccer game but still grupped as if it were some episode of a series if you know what I mean)

[Luke 42078]

Program images come from the guide data source that you've setup. There is no metadata refresh button for that, other than refreshing guide data if that's what you meant.

What guide data did you setup?

[cochize1 55]

I use EPG from my IPTV providers source so I guess these data is missing there. But what about these Season or Series pictures (1st screenshot above)?

[Luke 42078]

I can't really tell what's going on in that screenshot. First try removing custom css and any other ui hacks, then let's see how that compares. Thanks.

[cochize1 55]

not sure what was causing that but I completly deleted metadata folder and whole tv setup. Then I let everything recreate itself at just copied over the folders I wanted custom pictures for (collections, people, genres, tags etc.) Now everything seems to be in place.

PS. I checked everything without custom css enabled and that wasn't it. My guess is that it was either some cached files or old xmltv data.

[Luke 42078]

Thanks for the feedback.

[cochize1 55]

Just one final question, For my live tv channel logos there are links to icons in bith files: M3U file and xmltv file. Previously they were pulled from the later which are more accurate and now they are being pulled from the M3U file. Is there a way I can tell Emby where to scrap the logos from?

[Luke 42078]

2 hours ago, cochize1 said:

Just one final question, For my live tv channel logos there are links to icons in bith files: M3U file and xmltv file. Previously they were pulled from the later which are more accurate and now they are being pulled from the M3U file. Is there a way I can tell Emby where to scrap the logos from?

The channel image urls can be present in either the m3u file, or the xmltv file. If they are present in both, there is no way to choose but that's an option we plan to add in future updates. thanks.