not sending premier key after subscribing through iTunes

[TKWATERSPORTS 0]

Emby are knowingly not sending premier key after subscribing through iTunes, so I have had to get a key directly and I’m requesting a full refund for the failed iTunes subscription.

[Happy2Play 9783]

Please email your issue to billingsupport@emby.media

[TKWATERSPORTS 0]

Already done that got no reply.

[ebr 16187]

Hi.  Billing support replied to you this morning.  We will continue to troubleshoot there.

Thanks.

[Guest DylanDane]

I’m having this issue as well. I sent billing support an email yesterday with a screen capture of the apple App Store active subscription and haven’t gotten any response.

[ebr 16187]

Hi.  Billing support responded to your email this morning.

Thanks.