Why the movie cannot played in right color?

[jtding 0]

The clients version is Emby for iOS 2.1.1 and Emby Web 4.6.7.0. I've enabled HDR tone mapping ,but it still not work.

Here is the information of the movie I tried:

Video
Title:4K HEVC
Codec:HEVC
ProfileMain: 10
Level:150
Resolution:3840x2160
Aspect Ratio:16:9
Interlaced:No
Framerate:24
Bitrate:15,964 kbps
Bit Depth:10 bit
Pixel Format: yuv420p10le
Reference Frames:1

[Luke 42077]

@jtding Hi there, can we please look at an example of how it is playing?

Thanks !

[jtding 0]

8 hours ago, Luke said:

@jtding Hi there, can we please look at an example of how it is playing?

Thanks !

How can I show you?  Take a snippet from the video or PM you my IP address and account?

I've upload the torrent of this movie. If your area is not affected by DMCA ,You can download videos to test via torrent.

I also uploaded the ffmpeg log. It looks like a huge number of errors

Here are more detail information of my server:

Hardware: CPU Intel® Core™ i5-8600T       GPU UHD Graphics 630

OS:Unraid 6.9.2

Emby Server version 4.6.7.0 docker

torrent.rar ffmpeg-transcode-67df8ae4-7d96-4e12-a694-a1ca32352f19_1.txt

[softworkz 5066]

This looks like a video encoded with one of the DolbyVision profiles that cannot be handled by anyone except hw devices with support for DV.
(try to play in VLC..).

[Luke 42077]

@jtding has this helped?

[jtding 0]

6 hours ago, Luke said:

@jtding has this helped?

It looks like a problem with ffmpeg. I don't know how to solve it right now.

[softworkz 5066]

7 minutes ago, jtding said:

It looks like a problem with ffmpeg. I don't know how to solve it right now.

Can you play the file in VLC and does it appear in the right colors there?

[jtding 0]

10 hours ago, softworkz said:

Can you play the file in VLC and does it appear in the right colors there?

VLC also doesn't play movies correctly.

[softworkz 5066]

Exactly. 

At this time, there doesn't exist any mature open source implementation for playing those video directly. Only HW devices or software with a DOVI license can play them.

There is an emerging oss implementation, but it's still experimental. As soon as it becomes usable, we'll try to integrate it in Emby.