Movie works on an Android client but not on Web

[SucksToBeYou 0]

Hi,

I am trying to stream a movie. The movie is an AVI file encoded in MPEG4. The streaming works fine when streaming to an Android device, but doesn't work when streaming to a browser - neither Chrome nor Firefox work (the latter never works with any movie).

Any Ideas on how to solve this?

Thanks!

[Abobader 3464]

Hello SucksToBeYou,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42082]

@SucksToBeYou 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks !

[visproduction 315]

Browsers do not support .AVI videos.  Browsers support H.264 - MPEG4 AVC Part 10 Avc1 and audio Mpeg AAC.  Safari and older version of MS Edge have supported H.265 .mkv.  I have not checked if that is still valid.  It is my understanding that any other codec for video or audio would trigger a reencoding.  There is some option to direct play with Emby.  I have not tried that.  Perhaps someone can answer that question.  We don't really know what is going on with your video without a sample and logs.