media path in mediainfo

[dahouet 2]

Hello 

 

i'm struggling with an issue about media path in mediainfo on the web emby interface

For some libraries the information is missing, some not for the same emby user (with full access)

 

i've recreated the library for one path the information appears,

and i've recreated an other one, information is not displayed.

 

Please note, each library has the field "Shared network folder" populated

 

i'm using Emby Server 4.6.4.0 on Synology DSM 7

Side note: i'm testing with docker the beta version 4.7.0.19 Beta with the same behaviour

 

Thanks for your support

Regards

[Carlo 4560]

Hi, you're referring to the this Media Info at the bottom of the media's detail screen correct? DSM 7 on this system as well.

Does the other user get this? Basically the same info but not the actual path?  If so it's because only admins see where files are located.

If this isn't what you're referring to take a couple screen shots and show us your/admin view vs user view.

[dahouet 2]

Yes i'm exactly referring to this.

With the same emby user, i can see a path like yours (\\SYNOLOGY....mkv) on some library but it does not appear on an other library

which rights are you referring to ?

My user has all checked in "Profile" section and also has "Enable access to all libraries"

 

thanks

 

 

[Carlo 4560]

Right here is the difference.  You only see the path info if you have "manage the server" rights.

[Happy2Play 9780]

Sounds like a ffprobe issue if one library shows the info and another library does not.

Edited December 23, 2021 by Happy2Play

[Happy2Play 9780]

Can you restart Emby or rotate server logs via Emby Scheduled Task, perform Library scan and post the server log.

[Carlo 4560]

I'm almost certain he's talking about the manage server option which shows you the path.  Users without that right don't see the path in Media Info.
Of course you do not want to grant "manage server" to anyone unless you want them to also be an admin of the system with the ability to do anything you can do.

[Happy2Play 9780]

1 minute ago, cayars said:

I'm almost certain he's talking about the manage server option which shows you the path.  Users without that right don't see the path in Media Info.
Of course you do not want to grant "manage server" to anyone unless you want them to also be an admin of the system with the ability to do anything you can do.

But OP says same user.  If same user, then there can't be a difference unless the media is not imported properly.

38 minutes ago, dahouet said:

With the same emby user, i can see a path like yours (\\SYNOLOGY....mkv) on some library but it does not appear on an other library

 

[dahouet 2]

@cayars : Actually my issue is with the same emby user having "Allow this user to manage the server" , i can see the path on some libraries but not on all of them

@Happy2Play : the path is the only missing part, i have the media info

You mean "Scan Library Files", right ?

Will do

 

Thanks

 

[Happy2Play 9780]

Are these by chance STRM files?

strm

real

Edited December 23, 2021 by Happy2Play

[Happy2Play 9780]

But something is going on as OP has no added date either.

[Luke 42077]

I'll have to double check but I believe we only show the path for admin users.

[dahouet 2]

indeed no added date either but on the working library, i don't have it

 

no STRM files, regular mkv or avi files.

 

Thanks

[Carlo 4560]

8 minutes ago, Luke said:

I'll have to double check but I believe we only show the path for admin users.

By chance hard coded to the first/admin user vs anyone with the manage server right?
I made an assumption earlier with out checking but knew it's admin related.

[Luke 42077]

No, any admin.

[Happy2Play 9780]

All I can suggest is log after scan or go to an item that is missing this info and Refresh the item and provide the server log.

[dahouet 2]

I choose a specific file and i cannot see any hint in the log file

Server logs attached

 

thanks

 

embyserver.txt

[dahouet 2]

I think i found the difference but it may still be a bug :

 

The working library has as network path a SMB share : \\@ip\...

The non working library has as network path a nfs share : nfs://@ip/...

 

Thanks

 

[Luke 42077]

Quote

The non working library has as network path a nfs share : nfs://@ip/...

You created an emby library using an nfs:// folder path?

[dahouet 2]

Actually no.

From what i see, the path shown in MediaInfo is the "(Optional) Shared network folder" parameter in the library.

So working library :

Result :

 

 

Non Working library :

Result :

 

Thanks for your support.

Regards

 

[Luke 42077]

Ok thanks for the info. We'll take a look 

[dahouet 2]

Thanks !

and Happy holidays all.

[crisp 1]

By any change an update on this bug? I'm also using NFS folders and can confirm (for Emby 4.6.7.0) that media paths are not shown for admin users, like reported in this thread. 

[Luke 42077]

We'll take a look at it. Thanks.