Too many errors. Give up.

[tinywait 3]

After about 40 seconds of playing the video, an error message appears.

Server : Synology 218+ (emby-server-synology7_4.7.0.19_x86_64.spk)

Client : Mi TV(ATV) / Google Play Store Emby for Android TV

CC : OFF

Please tell me how to solve it.

This error does not occur in Internet browsers or Android smartphones. And Mostly it happens with TV files, not movies.

 

------>>>>>>>

https://emby.media/emby-for-android.html

There is nothing wrong with installing the app and playing. (Emby for Android) 

 

 

ffmpeg-transcode-b63c7a9a-ffcc-43dc-9ec1-64a7ce4628fc_1.txt

Edited December 14, 2021 by tinywait

[tinywait 3]

Mi TV

Error : AndroidTv 2.0.55g  (Too many errors. Give up)

Not Error : Emby for Android 3.2.32

Edited December 14, 2021 by tinywait

[ebr 16184]

Can you please play that item for a few seconds and then follow the instructions to send a log from the app?

 

[tinywait 3]

 

04:57:42.755 ~ 04:57:50.045 (UTC+9)log.ziplog.zip

 

Edited December 14, 2021 by tinywait

[ebr 16184]

16 hours ago, tinywait said:

 

04:57:42.755 ~ 04:57:50.045 (UTC+9)log.ziplog.zip

 

Did you send a log from the app?  At what time and under what user?

Quote

These apps have the option to send an app log to us electronically.  You enter the settings page and turn on the "Debug Options".  Now there will be a new option on the user menu at the top of your app home page labelled "Send Log".  

 

  NOTE

If you are using Android TV/Fire TV and your problem is with playback, please send the log directly from the playback OSD.
There will be an option on the "cog" menu.

 

Reproduce your problem and then use this button to send the log.  Then add the following information to your report in the forum:

 

• Exactly what you were doing and what happened.  Include the name of whatever you played if it is a playback problem
• The time you sent the log (in Eastern Time please - UTC -5)
• The name of the Emby user on the local server that was logged in at the time

 

[tinywait 3]

Too many errors. Give up.

SendLog ID : mi / 2021.12.16 17:59(UTC+9)

Edited December 16, 2021 by tinywait

[tinywait 3]

- another error 

Infinite loading without starting video (Quality 2Mb/s Over) 

Fail to play -> SendLog ID : mi / 2021.12.16 17:59(UTC+9) 

 

same video file (Quality 2Mb/s) 

play success -> SendLog ID : mi / 2021.12.16 18:06(UTC+9) 

 

[ebr 16184]

Hi.  There is some sort of issue with the audio.

12-16 17:58:46.922  6550  6742 E ExoPlayerImplInternal:   Caused by: com.google.android.exoplayer2.ext.ffmpeg.FfmpegDecoderException: Unexpected decode error
12-16 17:58:

What is the source of the file?

[tinywait 3]

Infinite loading without starting video file download link    http://gofile.me/6xnVU/HGrSTQ2Xs

 

Edited December 16, 2021 by tinywait

[tinywait 3]

Too many errors. Give up.

Re SendLog ID : mi / 2021.12.17 04:47(UTC+9)

[ebr 16184]

6 hours ago, ebr said:

Hi.  There is some sort of issue with the audio.

12-16 17:58:46.922  6550  6742 E ExoPlayerImplInternal:   Caused by: com.google.android.exoplayer2.ext.ffmpeg.FfmpegDecoderException: Unexpected decode error
12-16 17:58:

What is the source of the file?

 

[tinywait 3]

These are different errors. (I can't speak English, so I translated it with a translator, so please understand.)

1. Too many errors. Give up. Error message play stop :  SendLog ID : mi /  2021.12.17 04:47(UTC+9) (Posting again with incorrect log time)

2. Video not playable(but playing is successful at Quality 2Mb/s or less) : SendLog ID : mi / 2021.12.16 17:59(UTC+9) (What is the source of the file? -> http://gofile.me/6xnVU/HGrSTQ2Xs ) 

 

Edited December 16, 2021 by tinywait

[ebr 16184]

On 12/16/2021 at 4:24 PM, tinywait said:

What is the source of the file? -> http://gofile.me/6xnVU/HGrSTQ2Xs ) 

Hi.  I mean how was the file created?  It looks like something in the way it is encoded is not what is expected.

[Luke 42078]

@tinywait ?

[tinywait 3]

2. Video not playable(but playing is successful at Quality 2Mb/s or less) : SendLog ID : mi / 2021.12.16 17:59(UTC+9) (What is the source of the file? -> http://gofile.me/6xnVU/HGrSTQ2Xs ) 

---> This file is an old entertainment TV show file, and it was downloaded from the Internet. And this file is different from Too many errors. Give up Error Message.

This file error also occurred in the external player MX Player (H/W codec). MX Player(S/W codec) was played.

With the Emby ATV app (Beta) built-in player, if play with Quality 2Mb/s or less, it will be played. Anything more than that will fail.

-----

1. Too many errors. Give up. Error message play stop :  SendLog ID : mi /  2021.12.17 04:47(UTC+9) (Posting again with incorrect log time)

---> Was the error log sent successfully?

 

 

[tinywait 3]

Too many errors. Give up. Resend log.

ATV 2.0.60g

id :jiho.song time : 21:00(UTC + 9)

 

Edited December 22, 2021 by tinywait

[ebr 16184]

12 hours ago, tinywait said:

2. Video not playable(but playing is successful at Quality 2Mb/s or less) : SendLog ID : mi / 2021.12.16 17:59(UTC+9) (What is the source of the file? -> http://gofile.me/6xnVU/HGrSTQ2Xs ) 

---> This file is an old entertainment TV show file, and it was downloaded from the Internet. And this file is different from Too many errors. Give up Error Message.

This file error also occurred in the external player MX Player (H/W codec). MX Player(S/W codec) was played.

With the Emby ATV app (Beta) built-in player, if play with Quality 2Mb/s or less, it will be played. Anything more than that will fail.

-----

1. Too many errors. Give up. Error message play stop :  SendLog ID : mi /  2021.12.17 04:47(UTC+9) (Posting again with incorrect log time)

---> Was the error log sent successfully?

 

 

Hi.  Yes, that would confirm that the video is created in such a way that the internal decoders on the device cannot play it.  If you can remux or reencode the file, it may fix it.  Or you can force a transcode on the server as you did with the bitrate.

[tinywait 3]

If I force install the Android app instead of the Android TV app, why does it run fine on the built-in player?

[Luke 42078]

37 minutes ago, tinywait said:

If I force install the Android app instead of the Android TV app, why does it run fine on the built-in player?

You're saying it played well with the side loaded app? What version did you have?

[tinywait 3]

 

[ebr 16184]

Hi.  When the item plays with the sideloaded app, is an ffmpeg log produced?