Identify/metadata issues

[Burrito78 15]

I'm sorry to bring up this older thread but i'm having the same issue on Synology since around the time reported here. 

What is the current situation on this? Does it still make sense to create a new Movie library for testing purposes? Do i need to edit xml files? Where do i find these files exactly and how would i edit them on a Synology NAS? 

Best regards,

Burrito78

[Luke 42080]

Hi there @Burrito78 please go over an example and attach the corresponding emby server log:

Thanks !

[Burrito78 15]

Hi @Luke, thanks for helping me! See information below.

I imported the movie "/Filme/Bloodsport (1988)/kult-bloodsport.avc.mkv", did a library scan and then exported embyserver.txt.

 

embyserver.txt

Edited December 7, 2021 by Burrito78

[Happy2Play 9782]

Hmm Luke will have to comment more as it should have queried the folder name not the file name.

file:"/volumeUSB2/usbshare/Filme/Bloodsport (1988)/kult-bloodsport.avc.mkv"

2021-12-07 12:44:55.102 Info App: MovieDbProvider: Finding id for item: kult-bloodsport.avc
2021-12-07 12:44:55.337 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=kult-bloodsport.avc&language=de
2021-12-07 12:44:55.637 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=kult+bloodsport+avc&language=de
2021-12-07 12:44:55.936 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=kult-bloodsport.avc&language=en
2021-12-07 12:44:56.235 Info HttpClient: GET https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=kult+bloodsport+avc&language=en
2021-12-07 12:44:56.282 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&plot=full&r=json&y=1988&t=kult-bloodsport.avc&type=movie

Are all of your movies in their own folders in /Filme?

[Burrito78 15]

Just now, Happy2Play said:

Are all of your movies in their own folders in /Filme?

Yes, always in their own folder but this "Movies" library consists of 3 different folders on different shares/drives but that should make no difference.

Every movie is in a folder "ENGLISH-MOVIENAME (YEAR)".

 

[Luke 42080]

What are the contents of the 

Bloodsport (1988) folder?

[Burrito78 15]

@Luke Only the movie file and a "Subs" folder:

These files are inside the "Subs" folder:

Edited December 7, 2021 by Burrito78

[Luke 42080]

What are the complete contents of the folder?

[Burrito78 15]

@Luke I will post a different screenshot with folder contents below. This is after the library scan after adding the movie.

 

[Burrito78 15]

@Luke Do you need any more info from me regarding the issue? 

[Luke 42080]

If you use the image editor to download a new poster, where does it get saved to?

[Burrito78 15]

Just to clarify, the only problem i face is that automatic identification based on folder name isn't working. Instead identification seems to be always based on filename.

I tested to change the poster through image editor on the unidentified Bloodsport and the result is seen below as expected. The poster.jpg is my custom poster:

 

Edited December 20, 2021 by Burrito78

[Luke 42080]

poster.jpg is the one you just downloaded?

[Burrito78 15]

5 hours ago, Luke said:

poster.jpg is the one you just downloaded?

Yes, i downloaded that poster from somewhere online and uploaded it in Emby image editor.

[Happy2Play 9782]

Not sure what is going on but recreating your item naming and content structure, mine searched folder name not file name.

Debug App: Running MovieDbProvider for C:\Users\Media\Desktop\Videos\Movies - nfo\Bloodsport (1988)\kult-bloodsport.avc.mkv

Info App: MovieDbProvider: Finding id for item: Bloodsport (1988)

 

[Burrito78 15]

Maybe it's because i'm on Synology NAS and the problem only happens there?

This is the original topic about the issue i'm seeing: 

 

Not sure why my post created a new thread, but it did.

 

[Luke 42080]

As a test, if you setup a new movie library pointing to some other test folder, does the same thing happen there?

[Burrito78 15]

22 hours ago, Luke said:

As a test, if you setup a new movie library pointing to some other test folder, does the same thing happen there?

Created a new movie library "Test" with a new folder "Test" and copied clean (no NFO, no pics) Bloodsport over. Got detected without a hitch. Also logfile shows correct search term "Bloodsport (1988)".

[Happy2Play 9782]

5 hours ago, Burrito78 said:

Created a new movie library "Test" with a new folder "Test" and copied clean (no NFO, no pics) Bloodsport over. Got detected without a hitch. Also logfile shows correct search term "Bloodsport (1988)".

Yes we have had these results in the past.  But don't believe we ever found the underlying issue.

[Burrito78 15]

I deleted my movies library and created it again with the same settings and movie identification is working again.

Thankfully doing this step had no side effects, as i had nfo's for metadata and .jpg for posters in every movie folder and therefore everything appears as before and no further work is needed.

Sorry i couldn't help to find the source of the problem.

Edited December 26, 2021 by Burrito78

[Luke 42080]

Thanks for the feedback.