Emby via Firefox plays perfectly but slow on Roku

[Orion328 1]

Hello. This has been driving me crazy. When I use my Emby remotely via Firefox, all videos play perfectly. However, when I get home to continue watching that same video on my Roku, it gives the circle with 13% loaded and just stays there. After about 5-10min the video will finally play. I actually noticed this issue a couple Roku updates ago. Before that, I never had a problem with playing ANY type of video file.

Below is an example of a video that plays fine via Emby using Firefox, but is insanely slow to load on the Roku.

General
Complete name: The Bastard Executioner.S01E07.Behold the Lamb Gwel Yr Oen.mp4
Format: MPEG-4
Format profile: Base Media / Version 2
Codec ID: mp42 (isom/iso2/avc1/mp41)
File size: 943 MiB
Duration: 1 h 2 min
Overall bit rate: 2 125 kb/s

Video
ID: 1
Format: AVC
Format/Info: Advanced Video Codec
Format profile: High@L3.1
Format settings: CABAC / 4 Ref Frames
Format settings, CABAC: Yes
Format settings, Reference frames: 4 frames
Codec ID: avc1
Codec ID/Info: Advanced Video Coding
Duration: 1 h 2 min
Bit rate: 1 481 kb/s
Width: 1 280 pixels
Height: 720 pixels
Display aspect ratio: 16:9
Frame rate mode: Variable
Frame rate: 23.976 (24000/1001) FPS
Minimum frame rate: 23.974 FPS
Maximum frame rate: 23.981 FPS
Color space: YUV
Chroma subsampling: 4:2:0
Bit depth: 8 bits
Scan type: Progressive
Bits/(Pixel*Frame): 0.067
Stream size: 657 MiB (70%)
Writing library: x264 core 148 r2708 86b7198
Encoding settings: cabac=1 / ref=3 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=23.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Color range: Limited
Color primaries: BT.709
Transfer characteristics: BT.709
Matrix coefficients: BT.709
Codec configuration box: avcC

Audio
ID: 2
Format: AC-3
Format/Info: Audio Coding 3
Commercial name: Dolby Digital
Codec ID: ac-3
Duration: 1 h 2 min
Bit rate mode: Constant
Bit rate: 640 kb/s
Channel(s): 6 channels
Channel layout: L R C LFE Ls Rs
Sampling rate: 48.0 kHz
Frame rate: 31.250 FPS (1536 SPF)
Compression mode: Lossy
Stream size: 284 MiB (30%)
Title: Surround / Surround
Language: English
Service kind: Complete Main
Default: Yes
Alternate group: 1

Like I said, I'm thinking this is more a Roku issue than it is an Emby issue. Any help would be appreciated.

[Luke 42085]

Hi there, can we please look at an example of how it's playing?

Thanks !

[Orion328 1]

You mean like the "loading" circle going round and round, with 13% in the middle of it... example of how it's playing?

[ebr 16195]

Hi.  No, there are instructions in that topic Luke linked to of what to provide.

[Orion328 1]

OHHHHHH ok. I'll go there then