Remote Access not working after restoring Backup on new computer

[ckat90 5]

Hello, 

I recently moved my server to my new computer by restoring from a back up. For some reason I cannot get remote access to work. 

Things i Have done:
- canyouseeme.org, the ip address showing is correct
- the auto port forwarding with nothing in my router port forwarding, the auto forwarding turned off with my router forwarding the port.
- firewall, has the port as an exemption
- Trace route

Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:

  1    37 ms     1 ms     1 ms  mynetwork [192.168.2.1]
  2     7 ms    10 ms     7 ms  10.11.2.225
  3     *        *        *     Request timed out.
  4    14 ms    13 ms    14 ms  tcore4-toronto47_2-6-0-1_3.net.bell.ca [64.230.59.208]
  5     *        *        *     Request timed out.
  6    11 ms     7 ms     7 ms  bx3-torontoxn_hundredgige0-2-0-0.net.bell.ca [64.230.97.147]
  7     8 ms     8 ms     8 ms  google_bx3-torontoxn.net.bell.ca [184.150.181.147]
  8     8 ms     8 ms     8 ms  209.85.249.37
  9     7 ms     7 ms     7 ms  142.251.68.25
 10     9 ms     7 ms     7 ms  dns.google [8.8.8.8]

Trace complete.

 

Thank you for any help. 

 

[ckat90 5]

After doing some more tested with my firewall, it appears that is what is preventing connection. 

[ckat90 5]

I did some tests and restarting Emby, it has sorted itself out. 

Thankyou. 

[Luke 42085]

Thanks for the feedback.

[ckat90 5]

On 11/28/2021 at 8:37 PM, Luke said:

Thanks for the feedback.

So all of a sudden remote access has stopped working again. I have noticed this happens periodically. 

[Luke 42085]

@ckat90 I would suggest taking a look at our connection troubleshooter:

https://support.emby.media/support/solutions/articles/44001849007-connectivity

Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !