Urgent - Emby premier key not working

[BirdBare 9]

Hello,

I know I should send an email to billingsupport@emby.media but I haven't heard back yet and this is an emergency.

I am seeing the following message when I add my Emby premier key: "Emby Premiere key is missing or invalid." I run Emby in a docker container and have had to reset it a few times recently for testing purposes. Is there anyone who I can message to get this resolved asap? We are trying to watch a movie as I type this.

Thanks so much!

[Happy2Play 9782]

See here.

My Emby Key Says it is Invalid or Missing : Emby

 

[BirdBare 9]

Thanks for the reply. I read through and tried everything. I attached the emby log. Can you help me figure out my issue. I've never had a problem before today.

 

embyserver(4).txt

[Happy2Play 9782]

3 minutes ago, BirdBare said:

Thanks for the reply. I read through and tried everything. I attached the emby log. Can you help me figure out my issue. I've never had a problem before today.

 

embyserver(4).txt 9.91 MB · 1 download

You need to update to 4.6.6.0+ to resolve the Linus SSL issues.

• Fix outgoing SSL errors on some Linux distros

[BirdBare 9]

Is this a new issue?

I was doing great until today. If so, I'll work on updating... very unexpected.

[BirdBare 9]

Just as a side note. I'm not sure if this is related, but I can access the server from outside the network. So I find it weird that Linux is having issues with the network.

[Happy2Play 9782]

13 minutes ago, BirdBare said:

Is this a new issue?

I was doing great until today. If so, I'll work on updating... very unexpected.

 

6 minutes ago, BirdBare said:

Just as a side note. I'm not sure if this is related, but I can access the server from outside the network. So I find it weird that Linux is having issues with the network.

Sort of but Linux distros have had SSL issue for awhile.  But 4.6.5.0 I believe broke it completely.  As you log shows you can not make any external connections.

[BirdBare 9]

I appreciate the help! Thanks for the fast reply. I rolled back to my 4.6.4 install and it works again. I'll work on updating to 4.6.6 tomorrow when I have time.

[Happy2Play 9782]

7 minutes ago, BirdBare said:

I appreciate the help! Thanks for the fast reply. I rolled back to my 4.6.4 install and it works again. I'll work on updating to 4.6.6 tomorrow when I have time.

If 4.6.7.0 is available for your platform update to the latest release.

[Luke 42080]

HI, yes you should be fine with 4.6.7. Thanks.