Help..

[bronxboys97 0]

I am a premiere user I pay with my PayPal account and something happened and I had to get my key and it says I haven’t had a key since June. And another problem I have is every time I open up the app on my pc it wants me to start from the beginning and it’s frustrating as hell and between these two problems I’m really considering going back to Plex not as good but it works every time you open it..

[GrimReaper 4762]

Hey up, 

For:

4 hours ago, bronxboys97 said:

I am a premiere user I pay with my PayPal account and something happened and I had to get my key and it says I haven’t had a key since June.

see:

Quote

What if I lose my key?
My Emby Key Says it is Invalid or Missing

 
If your question is not answered by one of the above, please send an email to billingsupport@emby.media .

and for:

4 hours ago, bronxboys97 said:

every time I open up the app on my pc it wants me to start from the beginning

see:

 

[Luke 42086]

Hi, what exactly do you mean by it wanting to start from the beginning?

[bronxboys97 0]

When I click on Emby in my task bar, this is what opens, it wants me to make another account, but if I click on quick start guide I can sign in and that’s the only way I can access my Emby..

[GrimReaper 4762]

Can you show us what does your Dashboard show once you're logged in? You can mask your remote address. 

Edit: Also, in Task Manager, how many instances of 'EmbyServer' you can see? 

Edited November 23, 2021 by GrimReaper
Afterthought

[Happy2Play 9785]

This would suggest something happened to your server config.

Can you post a server log.

Have you tried clicking through the startup wizard?

 

[Happy2Play 9785]

Only other thing would be checking the flag in the system.xml.

C:\Users\username\AppData\Roaming\Emby-Server\programdata\config

<IsStartupWizardCompleted>true</IsStartupWizardCompleted>