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'Are You Still Watching?' prompt


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Posted

On Roku, how does one acknowledge this prompt?

I know how to turn it off, but that is not what I would like.

When it pops up, I have found that there is no key/button on the remote that will acknowledge the prompt.  It will disappear after a moment, then very soon the show stops.  I have even tried pausing the show, but when I restart the show, it will still stop soon.

Another issue is when this occurs, Emby does not 'remember' what episodes were watched and the "next up" is an episode watched previously.

Thanks

Posted

Hi. Have you tried a navigation button? Its possible roku has changed something so we'll test this out. 

Posted

Hi Ebr,

Yes, I have tried the arrows buttons, center OK button,  pausing and restarting.  I did not try the "back" button on the top as I felt that would just, well, go back to the previous screen.

Posted

Ok we're looking into it. Thanks.

Posted

Y'all are such a good team.  Thanks much.

Posted

Hi. I cannot reproduce this problem.  Can you please try the beta version of the app and see if it still is a problem for you?

Never mind.  I figured out why I couldn't reproduce this.  FYI - if you use the "down" button on the remote, this should work for you now.  We will fix it so you can use any button.

Thanks for reporting.

Posted

Thanks ebr, I will give it a try and I very much appreciate the program and all the devs.  

Posted

Just wanted to circle back, the down arrow does work even after the popup disappears, again, thanks so much @ebr.

Posted

Excellent.  We'll get the other keys working too.

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