MikeB111 60 Posted October 1, 2024 Posted October 1, 2024 11 hours ago, Luke said: Hi @MikeB111did the downloads complete? Nope, it never completed.... Just stays at Ready to Transfer forever.
Luke 42077 Posted October 1, 2024 Posted October 1, 2024 11 hours ago, MikeB111 said: Nope, it never completed.... Just stays at Ready to Transfer forever. What version of Emby server are you on now?
Luke 42077 Posted October 10, 2024 Posted October 10, 2024 On 10/2/2024 at 8:43 PM, MikeB111 said: I'm currently on 4.8.10. OK I would try clearing your download queue on the server and then creating a new download. Also make sure the Emby iOS app is granted local network access in iOS system settings.
solidsnakex37 55 Posted October 16, 2024 Posted October 16, 2024 (edited) This feature seems worse off in 4.8.10, when I click the task "Transfer Media" it says it "Last ran 9 minutes ago", despite me clicking the task. The same for Convert Media. Downloads will sit at Ready To Transfer, as usual, and never go to their destination. I really wish that after 2 years of using Emby that this feature would work better, if at all. Edited October 16, 2024 by solidsnakex37
Luke 42077 Posted October 22, 2024 Posted October 22, 2024 On 10/16/2024 at 11:18 AM, solidsnakex37 said: This feature seems worse off in 4.8.10, when I click the task "Transfer Media" it says it "Last ran 9 minutes ago", despite me clicking the task. The same for Convert Media. Downloads will sit at Ready To Transfer, as usual, and never go to their destination. I really wish that after 2 years of using Emby that this feature would work better, if at all. Hi, try opening the app on the android device and see if that helps get the download started.
solidsnakex37 55 Posted October 22, 2024 Posted October 22, 2024 2 hours ago, Luke said: Hi, try opening the app on the android device and see if that helps get the download started. Hey Luke, I tried opening the app, but it still wouldn't transfer. I force closed the Emby app and tried again, but then it removed the items from the download queue. So I tried queuing it again from the app, but it still sat there and didn't transfer. I cancelled the transfer in the admin dashboard, then tried to do the transfer via 'Download to...' but that also didn't work. I cleared the app cache and data, logged back in, still nothing. I turned off my wifi which is local to my server and connected via cell network to my external domain, that also didn't work. Running out of ideas I just tried switching from my 5Ghz WiFi to my 2.4Ghz channel but that also didn't work. I was able to get a download to work by choosing "Original" for the video format so that it doesn't do a conversion, however.
Luke 42077 Posted October 24, 2024 Posted October 24, 2024 On 10/22/2024 at 6:10 PM, solidsnakex37 said: Hey Luke, I tried opening the app, but it still wouldn't transfer. I force closed the Emby app and tried again, but then it removed the items from the download queue. So I tried queuing it again from the app, but it still sat there and didn't transfer. I cancelled the transfer in the admin dashboard, then tried to do the transfer via 'Download to...' but that also didn't work. I cleared the app cache and data, logged back in, still nothing. I turned off my wifi which is local to my server and connected via cell network to my external domain, that also didn't work. Running out of ideas I just tried switching from my 5Ghz WiFi to my 2.4Ghz channel but that also didn't work. I was able to get a download to work by choosing "Original" for the video format so that it doesn't do a conversion, however. When it's ready to transfer try opening the app and visiting the download settings page, and then leaving it. Just doing that alone will manually start the background download process.
TwisT74 3 Posted October 29, 2024 Posted October 29, 2024 (edited) On 10/24/2024 at 3:41 AM, Luke said: When it's ready to transfer try opening the app and visiting the download settings page, and then leaving it. Just doing that alone will manually start the background download process. Hi Luke, I tried everything you suggested but download never starts. Works with MacOs (Sequoia) but stuck on Ready for Transfer on any iOS device (iPhone 15 Pro, iPhone 16 Pro, iPad Pro...) Server 4.8.10.0 and iOS devices 2.2.31 are up to date. To add some info, on iOS the simple "Download" does not work at all. Pop-up is empty and click on Download button at the bottom has no effect. Only "Download To" can be used, but as mentioned above, media are then pushed to "Ready to Transfer" and never gets downloaded further. Hope it helps. Thanks Edited October 29, 2024 by TwisT74
TwisT74 3 Posted November 6, 2024 Posted November 6, 2024 On 10/29/2024 at 10:54 AM, TwisT74 said: Hi Luke, I tried everything you suggested but download never starts. Works with MacOs (Sequoia) but stuck on Ready for Transfer on any iOS device (iPhone 15 Pro, iPhone 16 Pro, iPad Pro...) Server 4.8.10.0 and iOS devices 2.2.31 are up to date. To add some info, on iOS the simple "Download" does not work at all. Pop-up is empty and click on Download button at the bottom has no effect. Only "Download To" can be used, but as mentioned above, media are then pushed to "Ready to Transfer" and never gets downloaded further. Hope it helps. Thanks Hi there Completing my former post with new findings. My son, iPhone with the same iOS version and same Emby version being able to download with no issues, I took one minute to activate my brain and figure out why it works for him whereas not working for me… Eureka! The difference is that the client user I am using is also server admin. I switched that checkbox off in my user profile. Log off, Log on and voila, download works perfectly now! Hope it helps dev in fixing once and for all this long-standing issue and bring this workaround to the user community meanwhile. BR
Natelanxon 27 Posted November 8, 2024 Posted November 8, 2024 On 06/11/2024 at 21:31, TwisT74 said: Hi there Completing my former post with new findings. My son, iPhone with the same iOS version and same Emby version being able to download with no issues, I took one minute to activate my brain and figure out why it works for him whereas not working for me… Eureka! The difference is that the client user I am using is also server admin. I switched that checkbox off in my user profile. Log off, Log on and voila, download works perfectly now! Hope it helps dev in fixing once and for all this long-standing issue and bring this workaround to the user community meanwhile. BR That's very interesting. I wonder if you'd update us on whether that continues to work, including on Wi-Fi or mobile. I still rarely am able to use the download function away from Wi-Fi despite all the usual "allow mobile downloads etc etc" settings being set to allow. I'll remain optimistic though!
TwisT74 3 Posted November 8, 2024 Posted November 8, 2024 (edited) 15 minutes ago, Natelanxon said: That's very interesting. I wonder if you'd update us on whether that continues to work, including on Wi-Fi or mobile. I still rarely am able to use the download function away from Wi-Fi despite all the usual "allow mobile downloads etc etc" settings being set to allow. I'll remain optimistic though! Sure @Natelanxon Yesterday I was out of home and so it worked remotely either Wifi or 5G. Today I am back home and it works as well on Wifi on local network. ...as long as I am not server admin. Edited November 8, 2024 by TwisT74
Natelanxon 27 Posted December 30, 2024 Posted December 30, 2024 (edited) This bug persists on iOS using latest versions of app and server. This download has been waiting to transfer for over an hour both while the app is open and in the background. Other attempts with other episodes do the same. Downloads work fine using Infuse connected to Emby and also stream fine in the Emby app. Edited December 30, 2024 by Natelanxon
TwisT74 3 Posted December 30, 2024 Posted December 30, 2024 @Natelanxonis the client user you are connected with in the iOS Emby application is he Emby server admin? can you acres Emby admin page from this iOS session clicking on the config icon?
Natelanxon 27 Posted December 30, 2024 Posted December 30, 2024 44 minutes ago, TwisT74 said: @Natelanxonis the client user you are connected with in the iOS Emby application is he Emby server admin? can you acres Emby admin page from this iOS session clicking on the config icon? I am the admin yes. Does that make a difference?
Luke 42077 Posted January 1, 2025 Posted January 1, 2025 On 12/30/2024 at 7:18 AM, Natelanxon said: I am the admin yes. Does that make a difference? It should not matter, no. They just need to be granted access to downloading.
TwisT74 3 Posted January 27, 2025 Posted January 27, 2025 (edited) On 1/1/2025 at 11:36 PM, Luke said: It should not matter, no. They just need to be granted access to downloading. Hi Luke, agreed, exactly it should not matter. Especially when an admin is supposed to be more "powerful" than a user. But in the fact it does. Download is not working when initiated with an admin profile whereas it does work when requested with non-admin user... I reproduced it with 4 different iOS/iPadOS devices. See my posts above. Cheers Edited January 27, 2025 by TwisT74
Luke 42077 Posted February 3, 2025 Posted February 3, 2025 On 1/27/2025 at 4:52 AM, TwisT74 said: Hi Luke, agreed, exactly it should not matter. Especially when an admin is supposed to be more "powerful" than a user. But in the fact it does. Download is not working when initiated with an admin profile whereas it does work when requested with non-admin user... I reproduced it with 4 different iOS/iPadOS devices. See my posts above. Cheers OK we'll try to chase this down. Thanks.
sithmonkey 0 Posted February 15, 2025 Posted February 15, 2025 On 1/27/2025 at 3:52 AM, TwisT74 said: Hi Luke, agreed, exactly it should not matter. Especially when an admin is supposed to be more "powerful" than a user. But in the fact it does. Download is not working when initiated with an admin profile whereas it does work when requested with non-admin user... I reproduced it with 4 different iOS/iPadOS devices. See my posts above. Cheers Bizarrely, I can confirm this too just worked for me in the macOS app.
yowzah 0 Posted October 7, 2025 Posted October 7, 2025 Please explain further how you are making the user a non-admin. Are you turning off the "Allow this user to manage the server" option in Emby Server.Users.[user].Profile? If so, how do you manage the rest of the server once disabled? If not, where are you changing this? Thanks... anxious to solve this.
Luke 42077 Posted October 22, 2025 Posted October 22, 2025 On 10/7/2025 at 3:14 PM, yowzah said: Are you turning off the "Allow this user to manage the server" option in Emby Server.Users.[user].Profile? That would be the only way. I have not reproduced this making any difference for what it's worth.
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