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You have a Lifetime Emby Premiere plan


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abdullah339
Posted (edited)

@Luke 

 

hello how are you 
 

i have premiere emby but it's tell me 

You have a Lifetime Emby Premiere plan, but you're over your device limit!
keep in mind Extended device plan
Edited by abdullah339
Posted

Hello abdullah339,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

GrimReaper
Posted
10 minutes ago, abdullah339 said:

@Luke 

 

hello how are you 
 

i have premiere emby but it's tell me 

You have a Lifetime Emby Premiere plan, but you're over your device limit!
keep in mind Extended device plan

Standard Premiere license carries a 25 devices limit. You're over that. You can opt for Extended Premiere Options which would carry higher device limits (45/75):

https://emby.media/premiere-ext.html

 

abdullah339
Posted
I want unlimited Is there a license for this?
2 minutes ago, GrimReaper said:

يحمل ترخيص Premiere القياسي حد 25 جهازًا. لقد تجاوزت ذلك. يمكنك اختيار Extended Premiere Options التي ستحمل حدودًا أعلى للجهاز (45/75):

https://emby.media/premiere-ext.html

 

 

Happy2Play
Posted
8 minutes ago, abdullah339 said:
I want unlimited Is there a license for this?

 

There are extended plans here.

Emby Premiere

Beyond that you need to email billingsupport@emby.media with your needs.

Posted

I take it the answer to Abdullah's question is "no".  Or, maybe that is "no"🙃

Posted
1 minute ago, justinrh said:

I take it the answer to Abdullah's question is "no".  Or, maybe that is "no"🙃

Why ?

Happy2Play
Posted
9 minutes ago, abdullah339 said:

Is there any solution?

Only the information I provided above.

Happy2Play
Posted

The answer is already provided and no further discussion about it will be had here.

All options are available via the Premiere page or specific communication via billing address.

  • Solution
Happy2Play
Posted
1 minute ago, alameri39 said:

I need more user no need 75 only?

Then you need to email  billingsupport@emby.media

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  • Thanks 1
pwhodges
Posted

Have you emailed the address just above to start the actual discussion of the likely pricing (which may depend on the nature of your usage, I suspect)?  At present you're just shouting at people who can't help.

Paul

  • Like 1
Posted (edited)
12 hours ago, pwhodges said:

Have you emailed the address just above to start the actual discussion of the likely pricing (which may depend on the nature of your usage, I suspect)?  At present you're just shouting at people who can't help.

Paul

In fact, I received the pricing email after sending the post, not a problem

In the end, I am looking for a solution, not ".shouting"

i hope to increase the usage packages because it is very limited

 

 

Edited by CBers
Removed certain wording added to a quote.
Posted

Very limited in what way?

It's designed and sold as home media software for your family's use and a few friends.  It's not designed for you to use it to create the next "Netflix" with nor for you to sell subscriptions.
The base license covers this perfectly.  We also have extended plans for those with extra large "families" but for use outside the norm you need to discuss that with billing at the email address you have.

I'm glad you got our email.  If you have any questions about it, reply back to that message.

Have a great day!

RanmaCanada
Posted

Even Plex limits you to 115 users, max.

It sounds like they are wanting to use Emby for a paid VOD service, which I believe is against the TOS.

  • Like 1

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