New server. Can't connect from Emby apps on TV, Xbox, Windows.

[PlutoScarab 1]

I'm new to Emby. I set up a new server, version 4.6.4.0. Enabled Emby Premier. I'm only concerned about local network at the moment, not remote.

I can connect to it from

• web client on localhost
• iPhone client on local wifi

I cannot connect to it from

• Emby Theater on localhost
• Emby Theater on Xbox One X
• Emby app on Sony TV

They say "We're unable to connect to the selected server right now. Please ensure it is running and try again." I searched that error message here and see a bunch of topics but didn't find one that helped resolve the issue.

The four Emby firewall rules are enabled. I added another rule to specifically allow the two TCP ports.

On the local Emby Theater it detected my server when I logged in to Emby Connect, but clicking it gives me that error.

Edited November 7, 2021 by PlutoScarab

[Abobader 3464]

Hello PlutoScarab,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[PlutoScarab 1]

Issue resolved!  Funky local network configuration issue, and my local network was segmented so some devices were on same part of the network and some weren't.  

I'm loving Emby so far. Easier and less trouble than Plex.

[Luke 42081]

Thanks for the feedback !