Remote Connection Failure

[Dryghor 0]

Hi there ! Any update for this case ?

I actually face similar problem for remote access on port 8920.

NAT seems OK, remote access is granted on Emby Server, but canyouseeme.org says "connection refused".

However, I can access to Emby remotely on port 8096. That's not secure, right ?

[Luke 42086]

@Dryghor

[Luke 42086]

Hi, I would suggest checking out our connection troubleshooter:

https://support.emby.media/support/solutions/articles/44001849007-connectivity

Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !

[Dryghor 0]

Hi Luke,

I have no problem with internal access. I checked for externel this way :

• trying access on http://my.domain:8096 ==> OK
• trying on http://my.domain:8920 ==> NOK
• trying on https://my.domain:8920 ==> NOK

I have a DDNS hosted by Synology and certificate emitted by Let'sEncrypt

I can provide more informations if necessary.

 

Dry

Edited November 2, 2021 by Dryghor

[Luke 42086]

Well the second one isn't supposed to work as you can't use http when the https port.

Sounds like you need to ensure the port 8920 is open and being forwarded.

[Dryghor 0]

I guess this is correct ? It works for 8096, but not for 8920

Got link agregation on my NAS, not sure it could be a problem.

Edited November 2, 2021 by Dryghor

[Luke 42086]

OK @cayars may have some tips. Thanks.

[Carlo 4561]

Are you using a Let's Encrypt cert with your Synology NAS?
What kind of cert did you get for Emby?

 

[Dryghor 0]

Hi, little update here.

It appears that I forget to convert my certificate to the appropriate format.

[dryghor@Drynux archive]$ openssl pkcs12 -export -inkey RSA-privkey.pem -in RSA-cert.pem -out certificate.pfx
Enter Export Password:
Verifying - Enter Export Password:

 

Tried external access and it seems OK.

 

Thanks for your support !

Dry

[Carlo 4561]

Yea, that's exactly what I thought was the issue.
Glad you got it fixed and working!