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Plugin Linked to Wrong Email


Go to solution Solved by Luke,

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Posted

Greetings, I bought the Plugin "PolyMorph" via Paypal, however it was linked to my secondary email, it turned out that PayPal informed my secondary email for the transaction instead of the main one which would be what my Emby key and Emby Premiere are enabled.

The PayPal transaction ID would be 78G67078H8983093U.

In this case, the email to which the Plugin was enabled would be "junior.76390gamer@gmail.com" and what would be the correct one is "junior.amoreto@gmail.com". Would someone from the Emby team change the Plug release to the correct email (junior.amoreto@gmail.com)?

I contacted the plugin developer and he informed that he does not have access at this level to change the plugin release and that I would need to inform it on the forum.

I thank the attention!

  • Solution
Posted

Hi, please email us at billingsupport@emby.media

Thanks.

  • Thanks 1

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